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Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
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Dell corporation in India uses the telecom services of Airtel company for its customer service center in Mumbai. Due to a line outage of Airtel on September 23, all the phone connections to Dells customer service center in Mumbai was disrupted. Can Dell corporation approach the consumer court as a consumer?
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A painter who paints houses based on orders from house owners buys a painting machine model MX106D from McCormicks Automations Limited. The painter uses this machine to paint the house of a very important customer. While painting, due to a malfunction in the painting machine, paint spills on the expensive wooden furniture of the customer. The customer terminates the painting contract with the painter due to this incident. Can the painter approach the consumer court to seek damages from McCormicks Automation Limited?
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Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
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Dell corporation in India uses the telecom services of Airtel company for its customer service center in Mumbai. Due to a line outage of Airtel on September 23, all the phone connections to Dells customer service center in Mumbai was disrupted. Can Dell corporation approach the consumer court as a consumer?
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A painter who paints houses based on orders from house owners buys a painting machine model MX106D from McCormicks Automations Limited. The painter uses this machine to paint the house of a very important customer. While painting, due to a malfunction in the painting machine, paint spills on the expensive wooden furniture of the customer. The customer terminates the painting contract with the painter due to this incident. Can the painter approach the consumer court to seek damages from McCormicks Automation Limited?
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Who are our customers?
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How do we get insights about our customer?
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What does the NPS measure?
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Which of the following alternatives are our values?
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An example of being innovative at EnterCard is...
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Customer Focus is an increasingly important part of our culture – but who are our customers?
EnterCode test, Part 2 - Colleague. To pass the test you need to answer 8 out of 9 questions correctly, which means a minimum of 89 out of 100 points. Remember you also need to pass EnterCode test Part 1 Customer and...
Questions: 9 | Attempts: 938
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Sample QuestionWhich of the following alternatives are our values?
Soal latihan UN bahasa Inggris Kelas 3 SMK
Questions: 10 | Attempts: 788
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Sample QuestionClara : what are you going to buy for mother’s birthday?Fenny: I don’t know yet, but if I went to the florist, …….. Clara : you told me you had no money.
This quiz is to test your ability to distinguish a consumer from a customer as per the provisions of the consumer protection act 1986. Customers can be classified as consumers and clients depending on the purpose for which the...
Questions: 5 | Attempts: 701
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Sample QuestionYour father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
Did you know that your favorite brand has probably grouped you in a certain customer segment without you knowing it? All successful companies practice customer segmentation, if you're curious to find out which you fall under...
Questions: 10 | Attempts: 565
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Sample QuestionWhich bird best represents you?
Questions: 10 | Attempts: 528
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Sample QuestionWhat was covered in The Times' March's Care Corner?
Questions: 5 | Attempts: 439
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Sample QuestionIn our journey to improve the customer experience, what are the new Rental/ARMS® change?
Questions: 5 | Attempts: 433
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Sample QuestionIf you are commercially trained, what is the process if a commercial customer is reporting damage to 6 of his rental properties resulting from the same loss?
Assuming the customer has perfect credit.
Questions: 13 | Attempts: 430
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Sample QuestionYou are allowed to tell the customer to hang up or that they are 'all good to go' after the disclosure is done playing?
Questions: 5 | Attempts: 423
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Sample QuestionWhich of the following examples is NOT preferred when educating the customer about the benefits of providing an email address?
Questions: 5 | Attempts: 417
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Sample QuestionWhat are the key components the customer should be made aware of when we are referring them to a third-party vendor?
Questions: 5 | Attempts: 417
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Sample QuestionFill in the blank: _______________ is back and better than ever. The link has been fixed and upgraded.
Questions: 5 | Attempts: 390
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Sample QuestionWhat is the Sign Me Up! online tool you used for?
Questions: 5 | Attempts: 374
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Sample QuestionWhere can Rental Days Plus endorsement be verified on a PH policy?
Questions: 3 | Attempts: 311
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Sample QuestionOur main focus is for you to close deals?
Questions: 3 | Attempts: 308
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Sample Questionif customer get SMS as an confirmation will he get a manual receipt?(Agar customer ko sms confirmatiion mila raha hai toh kya manual receipt milegi)
Take the quiz and find out how much you know about keeping customer information safe.
Questions: 6 | Attempts: 220
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Sample QuestionA caller requests a credit card number over the phone, what do you do?
This is your description.
Questions: 10 | Attempts: 201
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Sample QuestionWhat is the purpose of your TEC?
Are you ready be assessed by your trainer? Take the quiz to find out if you are ready!
Questions: 15 | Attempts: 189
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Sample QuestionThe four forms of effective communication are:
This quiz is designed to give you knowledge on customer service and how to resolve complaints on the spot to ensure your credibility as a program.
Questions: 12 | Attempts: 188
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Sample QuestionTrue or False, Customers see the following in order as the most important employees in a company? Front Line Employees, Direct Supervisors, Middle Management, Upper Management, CEO
Quiz Description
Questions: 10 | Attempts: 180
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Sample QuestionWhen a customer indicates they are going to be filing bankruptcy at some point in the future, the account should be placed on a hold and closed.
3S051 (set A) EOC Practice QuizCreated by SSgt Brandi Allen
Questions: 12 | Attempts: 160
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Sample QuestionWho is in charge of the record function at each MPE where the AF Form 10, UPRG is maintained?
Questions: 5 | Attempts: 156
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Sample QuestionAll except the following are characteristics of high level customer service.
Questions: 5 | Attempts: 143
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Sample QuestionAccording to the course, business friendly is described as:
The quiz is on the hairdressing unit G7. This is about the hair growthg cycle and adverse hair and skin conditions.
Questions: 10 | Attempts: 141
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Sample QuestionIs the telogen resting stage in the hair growth cycle 2 -4 weeks
Chapter 28
Questions: 35 | Attempts: 140
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Sample QuestionTech A says that the basic steering system has four main parts: a steering column, a steering box, a steering linkage, and a steering knuckle. Tech B says the most basic steering systems have a power assist. Who is correct?
The Enhance Treating Customers Fairly quiz is a simple examination tool to be used in conjunction with staff training to help improve and deliver our policy regarding TCF.
Questions: 14 | Attempts: 136
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Sample QuestionWhat does TCF stand for?
Questions: 5 | Attempts: 135
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Sample QuestionWhen it comes to making a business call, America's #1 pet peeve is:
Closure is the disclosing of information and specifically factual information that is otherwise not known by a customer before engaging in a transaction. What are the principles and guidelines for customer closure? Find out...
Questions: 25 | Attempts: 122
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Sample QuestionTest closure activities involved in 1.Preparation of Test Summary Report 2.Preparation of application stability report 3.Restrospection of the testing activities that are planned and executed
