Customer Quizzes & Trivia
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Questions: 32 | Attempts: 1149 | Last updated: May 30, 2018
Questions: 17 | Attempts: 412 | Last updated: Nov 10, 2020
Questions: 40 | Attempts: 798 | Last updated: Nov 6, 2017
Questions: 10 | Attempts: 6348 | Last updated: Jul 12, 2018
Questions: 5 | Attempts: 1517 | Last updated: Sep 22, 2016
Questions: 32 | Attempts: 1149 | Last updated: May 30, 2018
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Sample Question(Formative Exercise) During A1C Hall’s initial feedback, SSgt Irvin says, "When working the customer service desk, answer all phone calls before the third ring, politely identify yourself and this unit, and offer assistance to each caller. Furthermore, because our nation and other countries consider us professionals, we must strive for excellence in everything we do. Finally, if you fail to meet my expectations or to comply with all directives, you can expect a swift response from me." SSgt Irvin’s actions BEST illustrate _____________.
Questions: 17 | Attempts: 412 | Last updated: Nov 10, 2020
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Sample Question"Quality is defined by the customer" is
Questions: 40 | Attempts: 798 | Last updated: Nov 6, 2017
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Sample QuestionA customer-based Service Level Agreement structure includes:
Soal latihan UN bahasa Inggris Kelas 3 SMK
Questions: 10 | Attempts: 6348 | Last updated: Jul 12, 2018
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Sample QuestionClara : what are you going to buy for mother’s birthday?Fenny: I don’t know yet, but if I went to the florist, …….. Clara : you told me you had no money.
This quiz is to test your ability to distinguish a consumer from a
customer as per the provisions of the consumer protection act 1986.
Customers can be classified as consumers and clients depending on the
purpose for which...
Questions: 5 | Attempts: 1517 | Last updated: Sep 22, 2016
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Sample QuestionYour father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
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Customer Questions & Answers
What should be taken care of when creating a student lookup field on the Training object?
On the training record, the student lookup field can be made not compulsory also, cross-object updates that occur between training and student are not sustained. As the lookup field isn't a compulsory field, the responsibility of parents and kids is
What is the difference between Customer and Consumer?
A consumer is a person that buy goods from you, that is he or she pays for purchasing a product from you, they are called the buyer, on the other hands, a consumer is the one that consumes or uses your goods or products, and they are called the end u
What is the difference between Client and Customer?
Some may use the terms client and customer interchangeably probably because they seem to be the same. The term “client” is used when the person or the company is paying for professional services that have been specialized for that particu
What is the difference between Clips and Spacers?
More
Clips and spacers are different types of beads that play quite valuable parts in a bracelet. They are used to even out or put space between your decorative beads on your bracelet. Clips are the type of beads that act like clamps which you can fix on
This quiz is to test your ability to distinguish a consumer from a customer as per the provisions of the consumer protection act 1986. Customers can be classified as consumers and clients depending on the purpose for which the...
Questions: 5 | Attempts: 6892 | Last updated: Jan 22, 2013
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Sample QuestionYour father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
Questions: 10 | Attempts: 1173 | Last updated: Apr 18, 2019
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Sample QuestionWhen should a CSR contact a store?
EnterCode Part 1 - Customer. To pass the test you need to answer 7 out of 8 questions correctly, which means a minimum of 88 out of 100 Points. Remember you also need to pass EnterCode test Part 2 - Colleague and EnterCode...
Questions: 9 | Attempts: 1080 | Last updated: Sep 22, 2016
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Sample QuestionWho are our customers?
EnterCode test, Part 2 - Colleague. To pass the test you need to answer 8 out of 9 questions correctly, which means a minimum of 89 out of 100 points. Remember you also need to pass EnterCode test Part 1 Customer and...
Questions: 9 | Attempts: 938 | Last updated: Dec 7, 2015
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Sample QuestionWhich of the following alternatives are our values?
This quiz is to test your ability to distinguish a consumer from a customer as per the provisions of the consumer protection act 1986. Customers can be classified as consumers and clients depending on the purpose for which the...
Questions: 5 | Attempts: 701 | Last updated: Jul 30, 2011
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Sample QuestionYour father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
What do you know about customer retention? Every business aims to either gain new customers or be able to retain the ones that they have. The quiz below is based on enhancing Customer Retention Culture Condition based on Actual...
Questions: 9 | Attempts: 611 | Last updated: Jul 26, 2019
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Sample QuestionSetting Expectations…At Write Up Make sure all customer contact information is current and set an expectation of a realistic time to update the customer on vehicle status.
Did you know that your favorite brand has probably grouped you in a certain customer segment without you knowing it? All successful companies practice customer segmentation, if you're curious to find out which you fall under...
Questions: 10 | Attempts: 565 | Last updated: Dec 14, 2017
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Sample QuestionWhich bird best represents you?
Questions: 10 | Attempts: 528 | Last updated: Jan 20, 2016
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Sample QuestionWhat was covered in The Times' March's Care Corner?
Assuming the customer has perfect credit.
Questions: 13 | Attempts: 430 | Last updated: Sep 20, 2016
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Sample QuestionYou are allowed to tell the customer to hang up or that they are 'all good to go' after the disclosure is done playing?
Questions: 5 | Attempts: 425 | Last updated: Feb 13, 2013
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Sample QuestionWhat is the Enterprise Contact time?
Questions: 5 | Attempts: 423 | Last updated: Feb 12, 2013
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Sample QuestionWhich of the following examples is NOT preferred when educating the customer about the benefits of providing an email address?
Questions: 5 | Attempts: 417 | Last updated: Feb 18, 2013
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Sample QuestionWhat are the key components the customer should be made aware of when we are referring them to a third-party vendor?
Questions: 5 | Attempts: 390 | Last updated: Jun 21, 2012
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Sample QuestionWhat is the Sign Me Up! online tool you used for?
Questions: 5 | Attempts: 374 | Last updated: Feb 13, 2013
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Sample QuestionWhere can Rental Days Plus endorsement be verified on a PH policy?
Questions: 3 | Attempts: 311 | Last updated: Jan 22, 2013
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Sample QuestionOur main focus is for you to close deals?
Questions: 3 | Attempts: 308 | Last updated: Nov 17, 2017
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Sample Questionif customer get SMS as an confirmation will he get a manual receipt?(Agar customer ko sms confirmatiion mila raha hai toh kya manual receipt milegi)
Take the quiz and find out how much you know about keeping customer information safe.
Questions: 6 | Attempts: 220 | Last updated: Jul 30, 2011
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Sample QuestionA caller requests a credit card number over the phone, what do you do?
Questions: 6 | Attempts: 212 | Last updated: Jan 10, 2014
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Sample QuestionWhat does CRM stand for?
This is your description.
Questions: 10 | Attempts: 201 | Last updated: Jan 17, 2015
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Sample QuestionWhat is the purpose of your TEC?
Are you ready be assessed by your trainer? Take the quiz to find out if you are ready!
Questions: 15 | Attempts: 189 | Last updated: Sep 10, 2011
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Sample QuestionThe four forms of effective communication are:
This quiz is designed to give you knowledge on customer service and how to resolve complaints on the spot to ensure your credibility as a program.
Questions: 11 | Attempts: 188 | Last updated: Jan 4, 2013
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Sample QuestionTrue or False, Customers see the following in order as the most important employees in a company? Front Line Employees, Direct Supervisors, Middle Management, Upper Management, CEO
Questions: 10 | Attempts: 180 | Last updated: Sep 30, 2014
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Sample QuestionWhen a customer indicates they are going to be filing bankruptcy at some point in the future, the account should be placed on a hold and closed.
3S051 (set A) EOC Practice QuizCreated by SSgt Brandi Allen
Questions: 12 | Attempts: 160 | Last updated: Jan 17, 2013
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Sample QuestionWho is in charge of the record function at each MPE where the AF Form 10, UPRG is maintained?
