Top Customer Quizzes & Trivia

If the art of customer service and learning about customers is your specialty, then get ready to take our customer quizzes! A customer (also known as a client) receives a product, service, or idea, obtained from a seller or supplier usually in exchange for money. If economics and the science of customer relations were your favorite courses at school, then prepare to release the inner customer servant within! Do you feel that you provide good customer service or are you a customer interested in your consumer rights?

Can you answer questions such as, “What are the two categories that customers can be categorized in?” and, “What is the difference between an external and internal customer?” If so, then delve into the world of the customer and remember that, “The customer is always right”!

Categories
Outbound
Know Your Customer

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Quizzes: Customer Service  |  Customer Care  |  Sales  |  Product  |  Retail  | 
Others: Customer Flashcards  |  Customer Questions & Answers  

Customer Questions and Answers


  • Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
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  • Dell corporation in India uses the telecom services of Airtel company for its customer service center in Mumbai. Due to a line outage of Airtel on September 23, all the phone connections to Dells customer service center in Mumbai was disrupted. Can Dell corporation approach the consumer court as a consumer?
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  • A painter who paints houses based on orders from house owners buys a painting machine model MX106D from McCormicks Automations Limited. The painter uses this machine to paint the house of a very important customer. While painting, due to a malfunction in the painting machine, paint spills on the expensive wooden furniture of the customer. The customer terminates the painting contract with the painter due to this incident. Can the painter approach the consumer court to seek damages from McCormicks Automation Limited?
    Customer question from
    The Customer Quiz
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  • Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
    Customer question from
    The Customer Quiz
    Take Quiz

  • Dell corporation in India uses the telecom services of Airtel company for its customer service center in Mumbai. Due to a line outage of Airtel on September 23, all the phone connections to Dells customer service center in Mumbai was disrupted. Can Dell corporation approach the consumer court as a consumer?
    Customer question from
    The Customer Quiz
    Take Quiz

  • A painter who paints houses based on orders from house owners buys a painting machine model MX106D from McCormicks Automations Limited. The painter uses this machine to paint the house of a very important customer. While painting, due to a malfunction in the painting machine, paint spills on the expensive wooden furniture of the customer. The customer terminates the painting contract with the painter due to this incident. Can the painter approach the consumer court to seek damages from McCormicks Automation Limited?
    Customer question from
    The Customer Quiz
    Take Quiz

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