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Customer Quizzes & Trivia

Who is a customer? It is easy to answer that a customer is someone who receives a product, service, or idea, obtained from a seller or supplier usually in exchange for money. However, in business, the term customer holds greater meaning. Delve into our online customer quizzes to understand customer importance in marketing and sales.
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Questions: 40  |  Attempts: 1186   |  Last updated: Dec 24, 2020
  • Sample Question
    A customer-based Service Level Agreement structure includes: 

Soal latihan UN bahasa Inggris Kelas 3 SMK

Questions: 10  |  Attempts: 6689   |  Last updated: Jul 12, 2018
  • Sample Question
    Clara  : what are you going to buy for mother’s birthday?Fenny: I don’t know yet, but if I went to the florist, …….. Clara  : you told me you had no money.


Questions: 17  |  Attempts: 886   |  Last updated: Nov 10, 2020
  • Sample Question
    "Quality is defined by the customer" is

This quiz is to test your ability to distinguish a consumer from a customer as per the provisions of the consumer protection act 1986. Customers can be classified as consumers and clients depending on the purpose for which the...

Questions: 5  |  Attempts: 7206   |  Last updated: Jan 22, 2013
  • Sample Question
    Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?

This quiz is to test your ability to distinguish a consumer from a customer as per the provisions of the consumer protection act 1986. Customers can be classified as consumers and clients depending on the purpose for which the...

Questions: 5  |  Attempts: 825   |  Last updated: Jul 30, 2011
  • Sample Question
    Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
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A decision can be defined as a course of action purposely chosen from a set of alternatives to achieve organizational or managerial objectives or goals. Decision making process is continuous and indispensable...

Question:   |  Attempts: 444   |  Last updated: May 18, 2021

The Enhance Treating Customers Fairly quiz is a simple examination tool to be used in conjunction with staff training to help improve and deliver our policy regarding TCF.

Question:   |  Attempts: 675   |  Last updated: Apr 23, 2021

What do you know about customer retention? Every business aims to either gain new customers or be able to retain the ones that they have. The quiz below is based on enhancing Customer Retention Culture Conditions based on Actual...

Question:   |  Attempts: 625   |  Last updated: Feb 24, 2021



Question:   |  Attempts: 179   |  Last updated: Jan 7, 2021

Customer service is the provision of serves to customers – hence the name – before, during, and/or after a purchase. Whether you work in retail or a call center, customer service is a necessity for any business in...

Question:   |  Attempts: 104   |  Last updated: Sep 30, 2020

Do you know who your ideal customer is? For you to be a successful salesperson, you need to understand your customers and what you want they seek to satisfy. By using the quiz below, you will get to help you understand your...

Question:   |  Attempts: 71   |  Last updated: Jan 17, 2020

Test your knowledge about damage reduction in the store either by a customer or staff by taking the quiz below. There are different measures that people take up to ensure that there is minimal reduction and as a result, loss on...

Question:   |  Attempts: 66   |  Last updated: Sep 11, 2019



Question:   |  Attempts: 1178   |  Last updated: Apr 18, 2019

Quiz - Customer Documentation

Question:   |  Attempts: 44   |  Last updated: Mar 4, 2019



Question:   |  Attempts: 48   |  Last updated: Oct 15, 2018


Question:   |  Attempts: 1386   |  Last updated: May 30, 2018


Question:   |  Attempts: 77   |  Last updated: May 22, 2018

Wondering what kind of closer you are? Take this quiz to find out! 

Question:   |  Attempts: 49   |  Last updated: Apr 17, 2018

This quiz is aimed and designed to help you find out what is customer requirements. When it comes to software, the customer requirements are very critical. How well do you assess customer needs? Find out below.

Question:   |  Attempts: 67   |  Last updated: Feb 2, 2018

Did you know that your favorite brand has probably grouped you in a certain customer segment without you knowing it? All successful companies practice customer segmentation, if you're curious to find out which you fall under...

Question:   |  Attempts: 728   |  Last updated: Dec 14, 2017


Question:   |  Attempts: 166   |  Last updated: Sep 22, 2017


Question:   |  Attempts: 40   |  Last updated: Sep 20, 2017


Question:   |  Attempts: 70   |  Last updated: Sep 1, 2017


Question:   |  Attempts: 44   |  Last updated: Sep 1, 2017

Remember you can to use Customer Central if you’re not sure – or even if you think you’re sure!!

Question:   |  Attempts: 37   |  Last updated: Feb 9, 2017

Are you counting your reference questions the same way as your colleagues system-wide?  Take this quiz to learn more.

Question:   |  Attempts: 277   |  Last updated: Dec 31, 2016

EnterCode Part 1 - Customer. To pass the test you need to answer 7 out of 8 questions correctly, which means a minimum of 88 out of 100 Points. Remember you also need to pass EnterCode test Part 2 - Colleague and EnterCode...

Question:   |  Attempts: 1232   |  Last updated: Sep 22, 2016