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Customer Quizzes & Trivia

Who is a customer? It is easy to answer that a customer is someone who receives a product, service, or idea, obtained from a seller or supplier usually in exchange for money. However, in business, the term customer holds greater meaning. Delve into our online customer quizzes to understand customer importance in marketing and sales.

Top Trending Quizzes


This quiz is designed to give you knowledge on customer service and how to resolve complaints on the spot to ensure your credibility as a program.

Questions: 11  |  Attempts: 665   |  Last updated: Mar 20, 2022
  • Sample Question
    True or False, Customers see the following in order as the most important employees in a company?  Front Line Employees, Direct Supervisors, Middle Management, Upper Management, CEO
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Customer satisfaction is the backbone of any business. This customer experience quiz is aimed at providing you with valuable tips about customer experience. The quiz contains various questions like situations-based and...

Questions: 10  |  Attempts: 485   |  Last updated: Sep 27, 2022
  • Sample Question
    To encourage engagement, you should do the following:(Select all that apply) 
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Test your knowledge and understanding of customer centricity by giving appropriate answers to the questions asked here in this quiz. Do you know what the true meaning of customer-centricity is? It means putting the customer first...

Questions: 25  |  Attempts: 3524   |  Last updated: Oct 18, 2022
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    Customer Centricity is one of the five pillars of Direction 13-18. The key elements of Customer Centricity pillar are…….
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Soal latihan UN bahasa Inggris Kelas 3 SMK

Questions: 10  |  Attempts: 7256   |  Last updated: Mar 22, 2022
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    Clara  : what are you going to buy for mother’s birthday?Fenny: I don’t know yet, but if I went to the florist, …….. Clara  : you told me you had no money.
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Do you know who your ideal customer is? If not, this quiz can help find that. For you to be a successful salesperson, you need to understand your customers and what you want they seek to satisfy. By using the quiz below, you will...

Questions: 10  |  Attempts: 192   |  Last updated: Sep 28, 2022
  • Sample Question
    How does the average customer you close typically approach receiving information about a product or service they're looking to purchase?
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Popular Quizzes


This quiz is to test your ability to distinguish a consumer from a customer as per the provisions of the consumer protection act 1986. Customers can be classified as consumers and clients depending on the purpose for which the...

Questions: 5  |  Attempts: 7509   |  Last updated: Mar 21, 2022
  • Sample Question
    Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
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Are you ready for some customer review quiz questions? A customer review is understood as a reflection of a customer's experience with a particular company's products or services. Customer review is a vital part of...

Questions: 18  |  Attempts: 2000   |  Last updated: Dec 6, 2022
  • Sample Question
    A customer-based Service Level Agreement structure includes: 
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