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Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
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Dell corporation in India uses the telecom services of Airtel company for its customer service center in Mumbai. Due to a line outage of Airtel on September 23, all the phone connections to Dells customer service center in Mumbai was disrupted. Can Dell corporation approach the consumer court as a consumer?
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A painter who paints houses based on orders from house owners buys a painting machine model MX106D from McCormicks Automations Limited. The painter uses this machine to paint the house of a very important customer. While painting, due to a malfunction in the painting machine, paint spills on the expensive wooden furniture of the customer. The customer terminates the painting contract with the painter due to this incident. Can the painter approach the consumer court to seek damages from McCormicks Automation Limited?
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Your father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
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Dell corporation in India uses the telecom services of Airtel company for its customer service center in Mumbai. Due to a line outage of Airtel on September 23, all the phone connections to Dells customer service center in Mumbai was disrupted. Can Dell corporation approach the consumer court as a consumer?
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A painter who paints houses based on orders from house owners buys a painting machine model MX106D from McCormicks Automations Limited. The painter uses this machine to paint the house of a very important customer. While painting, due to a malfunction in the painting machine, paint spills on the expensive wooden furniture of the customer. The customer terminates the painting contract with the painter due to this incident. Can the painter approach the consumer court to seek damages from McCormicks Automation Limited?
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Who are our customers?
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How do we get insights about our customer?
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What does the NPS measure?
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Which of the following alternatives are our values?
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An example of being innovative at EnterCard is...
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Customer Focus is an increasingly important part of our culture – but who are our customers?
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