O & SCM 205

17 Questions | By Chetanpanse | Updated: Mar 21, 2022 | Attempts: 1479

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1.

"Quality is defined by the customer" is
- A.
  
  An unrealistic definition of quality
- B.
  
  User based definition of quality
- C.
  
  - A Manufacturing based definition of quality
- D.
  
  - A Product based definition of quality
2.

The supply chain concept originated in what discipline?
- A.
  
  marketing
- B.
  
  operations
- C.
  
  logistics
- D.
  
  production
3.

Zero defects in manufacturing are:
- A.
  
  is a relevant goal only in electronic assembly
- B.
  
  is readily achievable
- C.
  
  is the goal of TQM -
- D.
  
  is an unobtainable and misleading idea
4.

A ____________ encompasses all activities associated with the flow and transformation of goods from the raw material stage, through to the end-user, as well as the associated information flows.
- A.
  
  production line
- B.
  
  warehouse
- C.
  
  marketing channel -
- D.
  
  supply chain
5.

Which one of the following best represents a pure good?
- A.
  
  Soap
- B.
  
  Fast food
- C.
  
  Attending a play
- D.
  
  Vehicle repair
6.

Lean production involves:
- A.
  
  Elimination of cost only
- B.
  
  Improvement of quality only
- C.
  
  Improvement of speed only
- D.
  
  Elimination of all types of waste
7.

"Kaizen" is a Japanese term meaning:
- A.
  
  Continuous Improvement
- B.
  
  a foolproof mechanism
- C.
  
  Just in time (JIT)
- D.
  
  a fishbone diagram
8.

Among the tools of TQM, the tool ordinarily used to aid in understanding the sequence of events through which a product travels is a:
- A.
  
  Pareto chart
- B.
  
  Flow chart -
- C.
  
  check sheet
- D.
  
  a fishbone diagram
9.

Which came last in the development of manufacturing techniques?
- A.
  
  Lean production
- B.
  
  Mass production -
- C.
  
  Division of labor.
- D.
  
  Craft production.
10.

Which of the following is not true about a lean production system? , recent consumer sur!ey conducted for a car dealership indicates that* (hen "uyinga car* customers are primarily concerned (ith the salesperson;s a"ility to e/plain thecar;s features* the salesperson;s friendliness* and the dealer;s honesty Thedealership should "e especially concerned (ith (hich dimensions of ser!ice &uality, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem
- A.
  
  It puts emphasis on quality, flexibility, and time reduction
- B.
  
  It puts emphasis on reducing a company's labor force.
- C.
  
  It is involved in maintaining and improving the system with lower amounts of inventory
- D.
  
  It relies on buffers against unforeseen occurrences.
11.

The inputs to a transformation process include all of the following except , recent consumer sur!ey conducted for a car dealership indicates that* (hen "uyinga car* customers are primarily concerned (ith the salesperson;s a"ility to e/plain thecar;s features* the salesperson;s friendliness* and the dealer;s honesty Thedealership should "e especially concerned (ith (hich dimensions of ser!ice &uality, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem
- A.
  
  Material
- B.
  
  People
- C.
  
  Information
- D.
  
  Assembly
12.

When suppliers, distributors, and customers partner with each other to improve the performance of the entire system, they are participating in a ________ , recent consumer sur!ey conducted for a car dealership indicates that* (hen "uyinga car* customers are primarily concerned (ith the salesperson;s a"ility to e/plain thecar;s features* the salesperson;s friendliness* and the dealer;s honesty Thedealership should "e especially concerned (ith (hich dimensions of ser!ice &uality, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem
- A.
  
  Channel Of Distribution
- B.
  
  Value Delivery Network
- C.
  
  Supply Chain
- D.
  
  Supply And Demand Chain
13.

Raw materials and specialised services procured are converted into useful service offerings and finally distributed to customers in following Industry, recent consumer sur!ey conducted for a car dealership indicates that* (hen "uyinga car* customers are primarily concerned (ith the salesperson;s a"ility to e/plain thecar;s features* the salesperson;s friendliness* and the dealer;s honesty Thedealership should "e especially concerned (ith (hich dimensions of ser!ice &uality, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem
- A.
  
  Refinery
- B.
  
  Sugar
- C.
  
  Cement
- D.
  
  Hotel
14.

In a SC,Material flows in one direction while _________from in both direction, recent consumer sur!ey conducted for a car dealership indicates that* (hen "uyinga car* customers are primarily concerned (ith the salesperson;s a"ility to e/plain thecar;s features* the salesperson;s friendliness* and the dealer;s honesty Thedealership should "e especially concerned (ith (hich dimensions of ser!ice &uality, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem
- A.
  
  Process
- B.
  
  Product
- C.
  
  Information
- D.
  
  W.I.P.
15.

The amount of inventory kept at each stock point in a warehouse network is usually based on: , recent consumer sur!ey conducted for a car dealership indicates that* (hen "uyinga car* customers are primarily concerned (ith the salesperson;s a"ility to e/plain thecar;s features* the salesperson;s friendliness* and the dealer;s honesty Thedealership should "e especially concerned (ith (hich dimensions of ser!ice &uality, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem
- A.
  
  Tradeoffs between warehousing, inventory, and transportation costs
- B.
  
  Constant demand
- C.
  
  Minimizing transportation costs
- D.
  
  Product pricing strategy
16.

The supply chain management philosophy emerged in which decade? , recent consumer sur!ey conducted for a car dealership indicates that* (hen "uyinga car* customers are primarily concerned (ith the salesperson;s a"ility to e/plain thecar;s features* the salesperson;s friendliness* and the dealer;s honesty Thedealership should "e especially concerned (ith (hich dimensions of ser!ice &uality, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem
- A.
  
  1960s
- B.
  
  1970s
- C.
  
  1980s
- D.
  
  1990s
17.

What term describes a vertical expansion of job duties in order to give the worker more responsibility? , recent consumer sur!ey conducted for a car dealership indicates that* (hen "uyinga car* customers are primarily concerned (ith the salesperson;s a"ility to e/plain thecar;s features* the salesperson;s friendliness* and the dealer;s honesty Thedealership should "e especially concerned (ith (hich dimensions of ser!ice &uality, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem, (or.er operates a shear press She notices that the metal sheets she is cuttingha!e curled edges Who should get the first $shot$ at sol!ing the pro"lem
- A.
  
  Job enlargement
- B.
  
  Job rotation
- C.
  
  Job enrichment
- D.
  
  Job design