Operations & Supply Chain Management

20 Questions | Total Attempts: 3815

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Operations & Supply Chain Management

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Questions and Answers
  • 1. 
    ---------------- Means doing the right things to create the most benefit for the company 
    • A. 

      Efficiency

    • B. 

      Effectiveness

    • C. 

      Value

    • D. 

      Productivity

  • 2. 
    Which of the following is not a classification of  Value Added service? 
    • A. 

      Problem Solving

    • B. 

      Sales Support

    • C. 

      Quality

    • D. 

      Information

  • 3. 
    The primary transfromation function provided by Hospital can be described as 
    • A. 

      Physical

    • B. 

      Location

    • C. 

      Storage

    • D. 

      Physiological

  • 4. 
    The type of processing structure that is used to produce gasoline, chemicals is 
    • A. 

      Batch

    • B. 

      Assembly line

    • C. 

      Continuous

    • D. 

      Mass manufacturing

  • 5. 
    The product - process matrix 
    • A. 

      Shows as volume decreases an assembly line is the solution

    • B. 

      Shows as volume increase specialized equipment becomes cost effective

    • C. 

      Shows all process structures except work centers are inefficient

    • D. 

      Guides companies on what products to produce

  • 6. 
     A breakeven point indicates which of the following: 
    • A. 

      The point where profit is maximized

    • B. 

      The point where cost is minimized

    • C. 

      The point where we are indifferent between two options

    • D. 

      All of the above

  • 7. 
     Which of the following is not an alternative identified in the service-system design matrix? 
    • A. 

      Mail contact

    • B. 

      Face-to-face loose specs

    • C. 

      Face-to-face tight specs

    • D. 

      All of the above are identified

  • 8. 
     Supply-chain strategy concepts are applicable to what types of companies? 
    • A. 

      Manufacturing

    • B. 

      Service

    • C. 

      Restaurants

    • D. 

      All of the above

  • 9. 
      Supply-chain response relates to the following:
    • A. 

      How quickly a customer order can be filled

    • B. 

      How quickly a company can react to a new competing product

    • C. 

      How inexpensive the product is

    • D. 

      A and B

  • 10. 
    Which of the following is not a reason for carrying inventory?
    • A. 

      to maintain independence of operations

    • B. 

      to take advantage of economic purchase-order size

    • C. 

      to make the system less productive

    • D. 

      to meet variation in product demand

  • 11. 
    Who is called the father of scientific management?
    • A. 

      F W Taylor

    • B. 

      Henri Ford

    • C. 

      Gantt

    • D. 

      El Whitney

  • 12. 
    PERT / CPM was developed in the laoratory of which company?
    • A. 

      Toyota

    • B. 

      Ford

    • C. 

      IBM

    • D. 

      Du Pont

  • 13. 
    Operations Management is defined as the transformation of system?
    • A. 

      Process- input - output

    • B. 

      Output-process-input

    • C. 

      input - process - output

    • D. 

      process- input--output

  • 14. 
    Productivity is defined as ?
    • A. 

      effectiveness

    • B. 

      Efficiency

    • C. 

      input/output

    • D. 

      output/input

  • 15. 
    Quality is defined as?
    • A. 

      meeting the specifications

    • B. 

      satisfaction of customer

    • C. 

      Achieving 6 sigma

    • D. 

      Achieving TQM

  • 16. 
    Continuous Improvement is based on?
    • A. 

      Poka-yoke

    • B. 

      FMS

    • C. 

      Kaizen

    • D. 

      5 S

  • 17. 
    PDCA is developed by?
    • A. 

      Deming

    • B. 

      Schewart

    • C. 

      F W Taylor

    • D. 

      Ford

  • 18. 
    EOQ stands for?
    • A. 

      Early order quantity

    • B. 

      Economic order quantity

    • C. 

      Economic order quality

    • D. 

      Economic organizing quantity

  • 19. 
    Who gets the credit to develop the coordinated assembly line?
    • A. 

      F W Taylor

    • B. 

      Henri Ford

    • C. 

      Gantt

    • D. 

      El Whitney

  • 20. 
     Common Causes are?
    • A. 

      Assianable

    • B. 

      Purely random

    • C. 

      Probablistic

    • D. 

      Non Random

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