Business Administration Exam Practice Test

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Questions: 50 | Attempts: 7,641 | Updated: Jan 4, 2024

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Business Administration Exam Practice Test - Quiz

What do you know about business administration, and would you like to put your knowledge to the test? The business administration exam is the business’s administration core exam utilized in business management and administration principles. This exam will test vocabulary, comprehensive skills, common sense skills, fundamental problem-solving, and multiple-choice exams. If you want to have a better shot at passing the exam, this is the quiz for you.

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Jan 04, 2024

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Dec 04, 2012

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Business Administration Exam Practice Test

Which of the following is a characteristic of a business-format franchise:

What should business employees possess in order to extract relevant information from written materials?

What type of information should employees be able to locate in their company's employee handbook?

Which of the following is a guideline for effective verbal communication:

The most effective way to interpret others' nonverbal cues often is to look at their

When giving verbal directions to employees about how to complete a task, it is often helpful to

Roberto has just finished giving a presentation about global warming. An obviously irritated audience member stands and says that there is no evidence to prove global warming exists. Roberto calmly reads results from three scientific reports on its existence. Roberto's response is an example of

What is an advantage to a business of encouraging employees to participate in group discussions?

When taking notes during a seminar, a businessperson should write down

Using a table to present or summarize data in a written document is most appropriate when

A business that writes letters to customers to confirm their orders or requests should make sure that the letters contain

The primary purpose of placing headings and subheadings in a long business report is to

Which of the following information should be included in the inside address section of a business letter:

When writing informational messages, it is most important to communicate

What type of information should a business include when writing a sales proposal to send to a customer?

Which of the following is not a good technique for participating in a staff meeting:

A customer asks Roger a question about a product, and he isn't sure of the correct answer. He immediately phones his supervisor to get the needed information. Which technique for building positive customer relations does this illustrate?

One way that employees can provide efficient, quick service to customers is by being

Kate's coworker Jack is meeting with a very important German client tomorrow. Kate has been to Germany several times, and tells Jack that German businesspeople tend to be very formal and serious in business situations. After learning this information, Jack now knows that he should avoid

Business policies that focus on meeting consumers' wants and needs while making a fair profit for the business are primarily intended to

Which of the following are the three major areas of customer complaints:

Which of the following is a consumer good:

The gap between unlimited desires for products and limited resources is known as

A refinery in Houston processes crude oil into gasoline and delivers it to a service station in California. Which two types of utility are being created in this situation?

When the price of a product is high, consumer demand will usually be

Social responsibility is the duty of business to

Taking the profits from the businesses it owns is one way that the government of a __________ economy obtains capital.

Income from sales minus the cost of merchandise sold calculates a business's

One way in which government protects private property is to provide

Which of the following is most likely to help any business reach maximum productivity:

Emotional intelligence is especially important today because

Visualizing yourself as you would like to be is a technique that

A restaurant developed a new recipe for its beef ribs, which it wished to keep secret. When interviewing potential employees to prepare the ribs, what personal trait would be the most important to the restaurant?

One way employees can demonstrate initiative is by handling __________ situations effectively.

Phyllis was on her way to work one morning when she was involved in an accident. Phyllis used her cell phone to call the police. In order to act responsibly, Phyllis should also immediately call

Because Paul always tries to do what is right, his friends consider him to be a person who has

A characteristic of positive people that is important to businesses is that people with a positive attitude are usually

Maureen becomes angry and defensive whenever her supervisor asks Maureen to correct mistakes. Maureen's attitude is not a good response to criticism because

When the department manager was asked to replace the cash register with a scanner, s/he said that s/he did not want to learn how to use the scanner. This is an example of being __________ to change.

Which of the following is an issue that often causes controversy between employers and employees:

An American manufacturer launches a product line that offends many customers in Middle Eastern countries where the product line is considered inappropriate. This is an example of

Eye contact is an example of what type of communication?

Passive behavior is often referred to as __________ behavior.

Which of the following are characteristics of adaptable people:

To influence others to work toward a shared vision, a leader should possess a high level of credibility and should be able to provide supporting

Pat tells Tim, "You can always talk to me. I'm here to help." Which of the following coaching characteristics is Pat exhibiting:

When there are frequent personality conflicts in a work group, the result is usually that it