Principles Of Supervision Quiz- I

20 Questions | Total Attempts: 6652

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Principles Of Supervision Quiz- I

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Questions and Answers
  • 1. 
    Differentiation in an organization occurs through:
    • A. 

      Career development

    • B. 

      Diversity training

    • C. 

      External recruiting

    • D. 

      Task specialization

  • 2. 
    Which of the following is in daily contact with blue-collar workers in an organization?
    • A. 

      Middle-level manager

    • B. 

      Tactical manager

    • C. 

      Operational manager

    • D. 

      Strategic manager

  • 3. 
    Which of the following is on the highest level of Maslow's hierarchy of needs?
    • A. 

      Shelter

    • B. 

      Achievement

    • C. 

      Security

    • D. 

      Friendship

  • 4. 
    The management process used to compare actual performance to organizational goals is know as:
    • A. 

      Produce.

    • B. 

      Inspect.

    • C. 

      Control.

    • D. 

      Plan.

  • 5. 
    Which of the following terms is commonly used to refer to the system of behavior and rituals that distinguishes one company from another one in the same industry?
    • A. 

      Organization

    • B. 

      Environment

    • C. 

      Society

    • D. 

      Culture

  • 6. 
    Which of the following focuses on short-term goals of an organization?
    • A. 

      Strategic planning

    • B. 

      Control planning

    • C. 

      Operational planning

    • D. 

      Tactical planning

  • 7. 
    The process used in the first stage of planning to gather, evaluate, and summarize relevant information is a:
    • A. 

      Situational analysis.

    • B. 

      Strategic control.

    • C. 

      Performance appraisal.

    • D. 

      Force-field analysis.

  • 8. 
    The ability of a manager to diagnose and solve problems is a function of:
    • A. 

      People skills.

    • B. 

      Computer skills.

    • C. 

      Analytical skills.

    • D. 

      Conceptual skills.

  • 9. 
    Which of the following terms is commonly used to refer to the process of assigning task to subordinates?
    • A. 

      Delegation

    • B. 

      Accountability

    • C. 

      Authority

    • D. 

      Responsibility

  • 10. 
    All of the following exert a direct and immediate influence upon the daily activities of a business EXCEPT:
    • A. 

      Competitor pricing.

    • B. 

      Customer spending.

    • C. 

      Raw material quality.

    • D. 

      Population shifts.

  • 11. 
    Setting goals for employees and closely supervising quality and accuracy are behaviors that describe:
    • A. 

      Transformational leadership.

    • B. 

      Charismatic leadership.

    • C. 

      Group maintenance leadership.

    • D. 

      Task performance leadership.

  • 12. 
    The ten roles of managers were first identified by:
    • A. 

      Carly Fiorina.

    • B. 

      Henry Mintzberg.

    • C. 

      Rensis Likert.

    • D. 

      Abraham Maslow.

  • 13. 
    Directing and monitoring ongoing activities during production at a factory are typical of:
    • A. 

      Clan control.

    • B. 

      Feedback control.

    • C. 

      Concurrent control.

    • D. 

      Feedforward control.

  • 14. 
    A person who buys four pairs of shoes at an outlet mall is best described as a(n):
    • A. 

      Intermediate consumer.

    • B. 

      Wholesale consumer.

    • C. 

      Mass consumer.

    • D. 

      Final consumer.

  • 15. 
    Which of the following methods of departmentalization is most likely to trigger confusion regarding authority?
    • A. 

      Product organization

    • B. 

      Matrix organization

    • C. 

      Customer organization

    • D. 

      Functional organization

  • 16. 
    The Sarbanes-Oxley Act was enacted in response to:
    • A. 

      Corporate accounting scandals.

    • B. 

      Age discrimination lawsuits.

    • C. 

      Sexual harassment complaints.

    • D. 

      Hazardous waste disposal.

  • 17. 
    Which of the following serves as a benchmark for performance assessment?
    • A. 

      Reward

    • B. 

      Standard

    • C. 

      Vision

    • D. 

      Expectancy

  • 18. 
    General influences on a business, such as regulatory agencies and global markets, are known as the:
    • A. 

      Competitive environment.

    • B. 

      Macroenvironment.

    • C. 

      Internal environment.

    • D. 

      Microenvironment.

  • 19. 
    Which of the following is NOT one of the four established functions of management?
    • A. 

      Evaluating

    • B. 

      Leading

    • C. 

      Planning

    • D. 

      Controlling

  • 20. 
    A leader who has personality that employees find admirable is most likely using:
    • A. 

      Expert power.

    • B. 

      Coercive power.

    • C. 

      Referent power.

    • D. 

      Legitimate power.

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