Principles Of Supervision Quiz- I
(222).jpg "Principles Of Supervision Quiz- I - Quiz")
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- 1.Differentiation in an organization occurs through:
- A.
Career development
- B.
Diversity training
- C.
External recruiting
- D.
Task specialization
- 2.Which of the following is in daily contact with blue-collar workers in an organization?
- A.
Middle-level manager
- B.
Tactical manager
- C.
Operational manager
- D.
Strategic manager
- 3.Which of the following is on the highest level of Maslow's hierarchy of needs?
- A.
Shelter
- B.
Achievement
- C.
Security
- D.
Friendship
- 4.The management process used to compare actual performance to organizational goals is know as:
- A.
Produce.
- B.
Inspect.
- C.
Control.
- D.
Plan.
- 5.Which of the following terms is commonly used to refer to the system of behavior and rituals that distinguishes one company from another one in the same industry?
- A.
Organization
- B.
Environment
- C.
Society
- D.
Culture
- 6.Which of the following focuses on short-term goals of an organization?
- A.
Strategic planning
- B.
Control planning
- C.
Operational planning
- D.
Tactical planning
- 7.The process used in the first stage of planning to gather, evaluate, and summarize relevant information is a:
- A.
Situational analysis.
- B.
Strategic control.
- C.
Performance appraisal.
- D.
Force-field analysis.
- 8.The ability of a manager to diagnose and solve problems is a function of:
- A.
People skills.
- B.
Computer skills.
- C.
Analytical skills.
- D.
Conceptual skills.
- 9.Which of the following terms is commonly used to refer to the process of assigning task to subordinates?
- A.
Delegation
- B.
Accountability
- C.
Authority
- D.
Responsibility
- 10.All of the following exert a direct and immediate influence upon the daily activities of a business EXCEPT:
- A.
Competitor pricing.
- B.
Customer spending.
- C.
Raw material quality.
- D.
Population shifts.
- 11.Setting goals for employees and closely supervising quality and accuracy are behaviors that describe:
- A.
Transformational leadership.
- B.
Charismatic leadership.
- C.
Group maintenance leadership.
- D.
Task performance leadership.
- 12.The ten roles of managers were first identified by:
- A.
Carly Fiorina.
- B.
Henry Mintzberg.
- C.
Rensis Likert.
- D.
Abraham Maslow.
- 13.Directing and monitoring ongoing activities during production at a factory are typical of:
- A.
Clan control.
- B.
Feedback control.
- C.
Concurrent control.
- D.
Feedforward control.
- 14.A person who buys four pairs of shoes at an outlet mall is best described as a(n):
- A.
Intermediate consumer.
- B.
Wholesale consumer.
- C.
Mass consumer.
- D.
Final consumer.
- 15.Which of the following methods of departmentalization is most likely to trigger confusion regarding authority?
- A.
Product organization
- B.
Matrix organization
- C.
Customer organization
- D.
Functional organization
- 16.The Sarbanes-Oxley Act was enacted in response to:
- A.
Corporate accounting scandals.
- B.
Age discrimination lawsuits.
- C.
Sexual harassment complaints.
- D.
Hazardous waste disposal.
- 17.Which of the following serves as a benchmark for performance assessment?
- A.
Reward
- B.
Standard
- C.
Vision
- D.
Expectancy
- 18.General influences on a business, such as regulatory agencies and global markets, are known as the:
- A.
Competitive environment.
- B.
Macroenvironment.
- C.
Internal environment.
- D.
Microenvironment.
- 19.Which of the following is NOT one of the four established functions of management?
- A.
Evaluating
- B.
Leading
- C.
Planning
- D.
Controlling
- 20.A leader who has personality that employees find admirable is most likely using:
- A.
Expert power.
- B.
Coercive power.
- C.
Referent power.
- D.
Legitimate power.
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