There are some retailers that have a very strong persuasion power that they can convince you to buy something you are sure you did not need. If you want to be a future shop keeper you should be able to connect with your prospective clients. Take this retail quiz and see if you’ve got what it takes or not to rule the retail industry.
No, sometimes you have to do things your own way
Yes, you should follow the comany's rules to keep your job secure
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Tell them where the beans are
Draw a map that is completley understandable
SHOW the customer where they are and if required, help them carry the items
Just say "Leave me alone, i'm off Duty" and shout at them to go away
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Yes; you earn a living at work and don't care if you are ill or pass on the illness
No; You are very unwell and you don't want to pass on the illness
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No, you could mess up the daily sales and the ACTUAL totals will be different
Yes, it doesn't matter if the sales are messed up, the manager never looks at the totals anyway!
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By Telling them the price of everything and ignoring their comments
Helping them pack their bags and promting them to do certain actions (e.g. Enter pin no., Hand over loyalty card) when accipible
Talking to them in a polite and friendly manner and taking ages to complete the sale.
Not in any way at all; they didn't ask for help!
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Yes, they are your friend so you clock them in early or when they don't show up.
No, if there is a fire, they know that that employee is not in work
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Ignore them and don't bother to become friends
Treat them with respect and kindness
Share nasty looks at them and envy them
Become friends and keep in touch
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By working overtime to earn extra money
By going out to lunch with your fellow employees or friends/family
By shopping in the store you work at
If avalible, go to the caf'e at your shop to eat lunch
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Quiz Review Timeline (Updated): Mar 22, 2023 +
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