Are you ready be assessed by your trainer? Take the quiz to find out if you are ready!
True
False
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True
False
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Equal Entrance Opportunity
Equal Employment Opportunity
Even Employment Opportunity
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Tell them you are too busy and let someone else handle it
Acknowledge the complaint and advise you will find someone to assist them
Acknowledge the complaint but handle it when you have more time
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True
False
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People with different backgrounds, customs and beliefs
People from different countries
People with different religious beliefs
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Verbal, laughing, listening, waving
Verbal, Non-verbal, Listening, Writing
Verbal, Non-verbal, writing, waving
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Treating one person less favourably than another
Treating people equally
Giving somone extra work responsibilities
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Verbal communication
Written communication
Non-verbal communication
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True
False
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Folded arms
Slumped shoulders
Head held high
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True
False
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Listen to the whole complaint
Tell the customer you cant help them
Offer an apology
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Acknowledge
Apologise
Respond
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Quiz Review Timeline (Updated): Mar 21, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
C3 - CHCDIV001 - Work With Diverse People
Please select the best answer for the following questions. You may refer to your CHCDIV001 Work with diverse people Learner Guide during the quiz.
100% score is...
Questions:
30 |
Attempts:
1210 |
Last updated:
Mar 22, 2023
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Attempts:
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EDF 2085: Introduction To Diversity Test Quiz!
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Attempts:
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Last updated:
Mar 21, 2023
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The Crayon Box That Talked
This quiz is based on 'The Crayon Box that Talked,' exploring themes of diversity and cooperation through interactions among crayons.
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Attempts:
106 |
Last updated:
Jul 12, 2024
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To be completed after the "Embracing Diversity" webex session.
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Attempts:
1913 |
Last updated:
Mar 19, 2023
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This quiz assesses understanding of diversity benefits, legal compliance in employment, and essential job functions, focusing on scenarios violating employment laws.
Questions:
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Attempts:
252 |
Last updated:
Mar 22, 2022
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