Embracing Diversity For Rescare Workforce Services

10 Questions | Total Attempts: 1873

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Embracing Diversity For Rescare Workforce Services

To be completed after the "Embracing Diversity" webex session.


Questions and Answers
  • 1. 
    What are some of the reasons that workplace diversity is important?  (Choose only one answer.)
    • A. 

      It makes us more adaptable in a rapidly changing marketplace.

    • B. 

      It helps us attract and retain the best talent.

    • C. 

      It allows us to serve a diverse customer base.

    • D. 

      It improves the performance of our teams.

    • E. 

      All of the above.

  • 2. 
    What are some of the key competencies for embracing diversity?  (Check all that apply.)
    • A. 

      Active/nonjudgmental listening

    • B. 

      Ignoring people you don't like

    • C. 

      Collaboration skills

    • D. 

      Intercultural team building

  • 3. 
    Which of the following are ground rules for embracing diversity?  (Choose all that apply.)
    • A. 

      Respect others when they are talking.

    • B. 

      Speak from your own experience instead of generalizing.

    • C. 

      Use personal attacks when you don't agree with someone.

  • 4. 
    True or False:  You should be conscious of body language and nonverbal responses - they can be as disrespectful as words. 
    • A. 

      True

    • B. 

      False

  • 5. 
    What are some examples of techniques we can use to "Communicate Considerately?"  (Choose all that apply.)
    • A. 

      There is no need to be conscious of other peoples' communication styles

    • B. 

      Use "people first" language to focus on the person rather than the disability

    • C. 

      Be patient and listen closely when communicating with someone who speaks a different language than you

    • D. 

      Do not ask questions, it makes you look silly

  • 6. 
    What are some things you can do to "Involve Everyone?"  (Chose all that apply.)
    • A. 

      Step out of your comfort zone and make an effort to interact with others who are not like you

    • B. 

      Share what you know

    • C. 

      Choose to make a positive impact on the people around you

  • 7. 
    What are some ways that you can address your own biases?  (Choose all that apply.)
    • A. 

      There is no need to address them

    • B. 

      Analyze stereotypes and find reasons why they are not true

    • C. 

      Pay attention to your words and strive to model respect

  • 8. 
    What are some things you can do to be more competent in embracing diversity?  (Choose all that apply.)
    • A. 

      Recognize your own biases.

    • B. 

      Include different styles and cultures in decision-making, brainstorming and feedback.

    • C. 

      Disregard people who don't think like you do.

    • D. 

      Avoid people who are different.

    • E. 

      Model and encourage open communication and team work.

  • 9. 
    True or False:  Each of us has a responsibility for building a culture of RESPECT & CARE in our daily interactions.
    • A. 

      True

    • B. 

      False

  • 10. 
    What are some things you can do if you say something that offends a co-worker?  (Choose all that apply.)
    • A. 

      Try not to be defensive.

    • B. 

      Be open for feedback.

    • C. 

      Ask clarifying questions.

    • D. 

      Strive to reconnect and ensure that the moment doesn’t sidetrack your ongoing ability to work together