Customer Service Quizzes & Trivia

Hello! We’re always happy to be in contact with you. Your feedback helps us improve our business and will enable us to offer you better and better quizzes in the near future. If you have any issues to report we are glad to hear them and we will do our best to solve them. To show you how much we value you we prepared these complementary quizzes and a few sample questions for you to look at before that: From the sales point of view customer service plays an important role in generating what?

What is the name given to customer support when dealing with mechanical or electronic goods? What can be considered to be the primary advantage of automated customer service? We hope you will have a wonderful experience here and we hope to hear from you again soon.

To Know more about customer service training courses, please visits our customer service training software.

For one to work in customer service, they have to have a lot of patience and know-how to talk to a client. How long have you been a customer service attendant? Take up the customer service challenge quiz below and see just how...

Questions: 15  |  Attempts: 19583   |  Last updated: Oct 31, 2019
  • Sample Question
    A customer walks into the office and asks for the deadline to file a permit application. You do not know the answer. It would be best for you to do which of the following?  

Customer service is one of the departments in a business that offers a connection for the business and clients. If properly functioning, it increases the number of repeat customer over time. Do you have a basic understanding of...

Questions: 25  |  Attempts: 2238   |  Last updated: Mar 25, 2019
  • Sample Question
    What is the first thing that you should do when making eye contact with a customer?

Questions: 6  |  Attempts: 1289   |  Last updated: Jan 18, 2017
  • Sample Question
    A customer on a Premium Belief Plan recently lost their phone. They want to suspend the line but wait to complete the Phone Replacement in case they find the phone. You:

Please note that your information will be sent to the employer based upon your compatibility with the employer's specific hiring criteria. *The questions for this employer were drafted by the employer and that employer is...

Questions: 24  |  Attempts: 800   |  Last updated: Jan 8, 2013
  • Sample Question
    When I see a customer in the store, I am most likely to:

Ultimate Trivia Quiz on AODA Customer Service Training! There are a lot of people living with disabilities, and there are some things that a customer service agent will be expected to clarify some facts to them. The quiz below...

Questions: 10  |  Attempts: 758   |  Last updated: Oct 22, 2019
  • Sample Question
    Which of the following is NOT a disability?

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Customer Service Questions & Answers

What should a company do to be considered service-oriented?
Being "customer service oriented" is targeted at one thing: helping individuals. As simple as it sounds, this ethos is the way to influencing it to fill in as an association. Truly, there are a considerable measure of abilities you have to