Customer Service Quizzes & Trivia

Dreamt of being successful by running your own business? You will be amazed at how much you can learn with Customer Service quizzes online!

What better way to test your knowledge of the ins and outs of Customer Service than awesome Customer Service quizzes? Test yourself and share these Customer Service quizzes with your friends and peers. Enhance your knowledge about Customer Service and learn something completely new by answering these insightful quiz questions. You can even get insights into creating awesome quizzes of your own with these Customer Service quizzes.

Each and every Customer Service quiz here has well-researched and interesting quiz questions that test your grasp of the subject. You can easily learn something new about Customer Service with every question you attempt.

For one to work in customer service, they have to have a lot of patience and know-how to talk to a client. How long have you been a customer service attendant? Take up the customer service challenge quiz below and see just how...

Questions: 15  |  Attempts: 19583   |  Last updated: Oct 31, 2019
  • Sample Question
    A customer walks into the office and asks for the deadline to file a permit application. You do not know the answer. It would be best for you to do which of the following?  

Customer service is one of the departments in a business that offers a connection for the business and clients. If properly functioning, it increases the number of repeat customer over time. Do you have a basic understanding of...

Questions: 25  |  Attempts: 2238   |  Last updated: Mar 25, 2019
  • Sample Question
    What is the first thing that you should do when making eye contact with a customer?

Questions: 6  |  Attempts: 1289   |  Last updated: Jan 18, 2017
  • Sample Question
    A customer on a Premium Belief Plan recently lost their phone. They want to suspend the line but wait to complete the Phone Replacement in case they find the phone. You:

Please note that your information will be sent to the employer based upon your compatibility with the employer's specific hiring criteria. *The questions for this employer were drafted by the employer and that employer is...

Questions: 24  |  Attempts: 800   |  Last updated: Jan 8, 2013
  • Sample Question
    When I see a customer in the store, I am most likely to:

Ultimate Trivia Quiz on AODA Customer Service Training! There are a lot of people living with disabilities, and there are some things that a customer service agent will be expected to clarify some facts to them. The quiz below...

Questions: 10  |  Attempts: 758   |  Last updated: Oct 22, 2019
  • Sample Question
    Which of the following is NOT a disability?

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Customer Service Questions & Answers

What should a company do to be considered service-oriented?
Being "customer service oriented" is targeted at one thing: helping individuals. As simple as it sounds, this ethos is the way to influencing it to fill in as an association. Truly, there are a considerable measure of abilities you have to