Customer Service Quizzes & Trivia
Recent Quizzes
As part of the Super User Community Program, all Subject Matter experts must take this short Customer Service quiz to show they've completed the self paced Customer Service training.
Questions: 5 | Attempts: 139 | Last updated: Mar 17, 2022
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Sample QuestionWhich of the following is more important during telephone communication?
Do you possess what it takes to work in customer service and store management? To work in-store management, you must cater to the needs of the customer. Regarding this quiz, you should know if the customer is always right,...
Questions: 19 | Attempts: 166 | Last updated: Mar 20, 2022
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Sample QuestionA complaining customer is:
Are you Paul Passive, Alice Average or Patty Proactive? Take this quiz to find out your customer service type.
Questions: 5 | Attempts: 2353 | Last updated: Mar 21, 2022
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Sample QuestionAs soon as you see a customer, what do you do?
AF FM SKT study questions.
Questions: 87 | Attempts: 150 | Last updated: Mar 20, 2022
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Sample QuestionAt what level is the Secretary of the Air Force for Financial Management and Comptroller (SAF/FM) responsible for proper performance of financial management functions?
Students will be quizzed on basic customer service practices in the library. Such ideas as approachability, communications, phone etiquette, etc. will be covered.
Questions: 8 | Attempts: 225 | Last updated: Mar 20, 2022
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Sample QuestionWhen working, library student assistants are not allowed to:
Fun Multiple Choice Quiz on our current QA process and standard operating procedures. This is not a test. You will not be graded on this test or will your employment depend on this quiz. This test was created to make you think...
Questions: 5 | Attempts: 31 | Last updated: Mar 22, 2022
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Sample QuestionHow many time are you to state a customers name during a call?
Customer care skills.
Questions: 10 | Attempts: 6840 | Last updated: Mar 22, 2022
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Sample QuestionWhy should you smile every time you answer a phone call?
Questions: 18 | Attempts: 111 | Last updated: Mar 20, 2022
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Sample QuestionWhat is "A"?
In the hotel industry, there are different types of rooms for customers at different prices. As a strategy to make profits, hoteliers upsell rooms. Do you understand this business strategy? Take up the quiz below and find out!
Questions: 8 | Attempts: 554 | Last updated: Mar 22, 2022
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Sample QuestionWhich of the following is a recommended strategy for upselling rooms to walk-in guests?
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