Customer Service Quizzes & Trivia
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Dear Colleague,Welcome to the 'GCS IT Quiz'! There are 10 multiple choice questions and it is a mandatory requirement to answer all the 10 questions to complete the quiz. Minimum passing...
Questions: 10 | Attempts: 20 | Last updated: Jul 30, 2015
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Sample QuestionSLA for answering calls received by GCS IT ?
It is an online test to test your skills on Customer Service Department which you will hold after clearing off the examination. You are asked to answer these questions and take up this test not because your resume is not good but...
Questions: 10 | Attempts: 17 | Last updated: Jan 29, 2013
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Sample QuestionThe most credible advertising is a satisfied customer.
Fun Multiple Choice Quiz on our current QA process and standard operating procedures. This is not a test. You will not be graded on this test or will your employment depend on this quiz. This test was created to make you think...
Questions: 5 | Attempts: 16 | Last updated: Dec 26, 2012
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Sample QuestionHow many time are you to state a customers name during a call?
Personality and service skils test
Questions: 8 | Attempts: 14 | Last updated: Jan 2, 2013
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Sample QuestionHave you worked at home before?
Questions: 10 | Attempts: 11 | Last updated: Apr 25, 2018
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Sample QuestionPerceived wait time is not as important in managing customer experience.
Questions: 21 | Attempts: 11 | Last updated: Apr 24, 2017
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Sample QuestionHow does solving difficult customer situations benefit your company?
Questions: 26 | Attempts: 8 | Last updated: Sep 17, 2017
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Sample QuestionAs an employee in customer service, how would you learn your business? Check all that apply.
NetSuite 30 day Knowledge quiz.
Questions: 20 | Attempts: 8 | Last updated: Jul 15, 2014
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Sample QuestionWhat page do you pull up when a customer calls in and would like to place an order?
Spending a fortune on training customer service reps? Use this quiz to find out the outcome of your customer support training!
Questions: 10 | Attempts: 5 | Last updated: Jun 27, 2019
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Sample QuestionTo develop rapport, you should do the following: (Select all that apply)
Test your Customer Service know how with this quick Ingeus quiz!
Choose the answer you feel best shows a commitment to excellent customer service.
Questions: 10 | Attempts: 5 | Last updated: Feb 13, 2013
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Sample QuestionGood customer service always involves...
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