Customer Service Quizzes & Trivia
Thank you for taking the time to interview with Flagstar. As part of the initial screening process for the Customer Service Chat/E-Mail CSR position, we ask that you please take 20 minutes to provide written answers to the...
Questions: 4 | Attempts: 7 | Last updated: Jan 7, 2013
This time, you will be the one to type in answers. Remember to always refer to the Live Chat document, Training Document and Vroomvroomvroom if you do not know the answer.
Questions: 15 | Attempts: 7 | Last updated: Feb 12, 2013
Sample QuestionAll our suppliers allow vehicles to be driven on beaches
This Test will qualify your comfort level with the Loft modules you will be using most.
Questions: 11 | Attempts: 7 | Last updated: Jul 30, 2011
Sample QuestionSALES ORDERSOne day we receive a PO from a customer for 30 prints. we insert the order and this is approved. Production starts making the printsThe customer calls back and asking to increase his PO from 30 to 50 prints.Do we need to create a new sales order for this ?
Call Routing Information: Trivia Questions Quiz on Inbound Calls! Are you working in the call center and are thinking of a way to test your understanding when it comes to transferring calls and picking them as they come? The quiz...
Questions: 26 | Attempts: 6 | Last updated: Oct 22, 2019
Sample QuestionWhich is the correct code for a patient getting incorrect records that were not theirs?
Please answer the following multiple choice questions to the best of your ability based on the information presented in this lesson.
Questions: 5 | Attempts: 6 | Last updated: Jan 3, 2013
Sample QuestionAs an usher prior to walk-in, which is something that I should NOT be doing?
Spending a fortune on training customer service reps? Use this quiz to find out the outcome of your customer support training!
Questions: 10 | Attempts: 5 | Last updated: Jun 27, 2019
Sample QuestionTo develop rapport, you should do the following: (Select all that apply)
Type description here.
Questions: 8 | Attempts: 5 | Last updated: Mar 19, 2015
Sample QuestionWhat is WCS?
It's time to look at customer service from a different point of view!
Questions: 15 | Attempts: 5 | Last updated: Mar 7, 2014
Sample QuestionWhich of the following statements true?
Test your Customer Service know how with this quick Ingeus quiz! Choose the answer you feel best shows a commitment to excellent customer service.
Questions: 10 | Attempts: 5 | Last updated: Feb 13, 2013
Sample QuestionGood customer service always involves...
Welcome to the trivia facts quiz on superior customer service. It is specially designed for those of us who are planning on starting a career as a customer service person in the service industry. One thing you should have to...
Questions: 10 | Attempts: 5 | Last updated: Sep 6, 2019
Sample QuestionAll of the following might be included in a preshift meeting except: