Travel Sign Up Procedures
Procedures for signing a customer up for a trip in Encom, and the following procedures done by staff.
- 1.I can look up how much a single occupancy or non-diver price is for any trip and let any customer know.
- A.
True
- B.
False
- 2.I can look up when deposit date, drop dates, full payment dates, ticketing dates, and trip meeting dates are for any trip and let any customer know.
- A.
True
- B.
False
- 3.While the customer is in the store hand them the DiVentures Trip Agreement to fill out and bring back.
- A.
True
- B.
False
- 4.The DiVentures Trip Agreement is located:
- A.
On the travel wall
- B.
In the service file cabinet
- C.
With SSI Student Folders
- D.
On the Shared Drive in the Travel Folder
- 5.What documents/information are needed from all travelers?
- A.
Driver’s license, number of bags checking, and height and weight
- B.
Birth certificate, airline seat preference, and trip agreement
- C.
Passport copy, trip agreement, and shirt size
- D.
Trip agreement, wetsuit size, driver’s license
- 6.Trip deposits are non-refundable, unless we can find someone to fill their spot
- A.
True
- B.
False
- 7.All trip prices are based on single occupancy
- A.
True
- B.
False
- 8.If travelers have traveled with us before we don’t need them to fill out a new Trip Agreement
- A.
True
- B.
False
- 9.When someone puts down a deposit for a trip, email the following staff:
- A.
Ali, Darcy and Leslie
- B.
Mark and Dean
- C.
Sarah and Darcy
- D.
Mark Haggart and Don Peterson
- 10.When someone puts down a deposit for a trip, email the following information:
- A.
What trip they signed up for
- B.
If they need a roommate
- C.
How many bags they plan to take
- D.
If they are a single occupant or double occupant
- E.
What gear they already have
- F.
What gear they will need to rent
- G.
If they are a diver or non-diver
- H.
If you have their trip documents and where they are located
- I.
If they can make the pre-trip meeting
- J.
How much money they put down on the trip
- 11.When signing up a traveler in EnCom there is a place to specify if the traveler is a non-diver.
- A.
True
- B.
False
- 12.When signing up a traveler in EnCom there is a place to specify if the traveler is a single occupant diver.
- A.
True
- B.
False
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