Travel Sign Up Procedures

12 Questions | By Diventures | Last updated: Mar 20, 2022 | Total Attempts: 70

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Procedures for signing a customer up for a trip in Encom, and the following procedures done by staff.

Questions and Answers

1.

I can look up how much a single occupancy or non-diver price is for any trip and let any customer know.
- A.
  
  True
- B.
  
  False
2.

I can look up when deposit date, drop dates, full payment dates, ticketing dates, and trip meeting dates are for any trip and let any customer know.
- A.
  
  True
- B.
  
  False
3.

While the customer is in the store hand them the DiVentures Trip Agreement to fill out and bring back.
- A.
  
  True
- B.
  
  False
4.

The DiVentures Trip Agreement is located:
- A.
  
  On the travel wall
- B.
  
  In the service file cabinet
- C.
  
  With SSI Student Folders
- D.
  
  On the Shared Drive in the Travel Folder
5.

What documents/information are needed from all travelers?
- A.
  
  Driver’s license, number of bags checking, and height and weight
- B.
  
  Birth certificate, airline seat preference, and trip agreement
- C.
  
  Passport copy, trip agreement, and shirt size
- D.
  
  Trip agreement, wetsuit size, driver’s license
6.

Trip deposits are non-refundable, unless we can find someone to fill their spot
- A.
  
  True
- B.
  
  False
7.

All trip prices are based on single occupancy
- A.
  
  True
- B.
  
  False
8.

If travelers have traveled with us before we don’t need them to fill out a new Trip Agreement
- A.
  
  True
- B.
  
  False
9.

When someone puts down a deposit for a trip, email the following staff:
- A.
  
  Ali, Darcy and Leslie
- B.
  
  Mark and Dean
- C.
  
  Sarah and Darcy
- D.
  
  Mark Haggart and Don Peterson
10.

When someone puts down a deposit for a trip, email the following information:
- A.
  
  What trip they signed up for
- B.
  
  If they need a roommate
- C.
  
  How many bags they plan to take
- D.
  
  If they are a single occupant or double occupant
- E.
  
  What gear they already have
- F.
  
  What gear they will need to rent
- G.
  
  If they are a diver or non-diver
- H.
  
  If you have their trip documents and where they are located
- I.
  
  If they can make the pre-trip meeting
- J.
  
  How much money they put down on the trip
11.

When signing up a traveler in EnCom there is a place to specify if the traveler is a non-diver.
- A.
  
  True
- B.
  
  False
12.

When signing up a traveler in EnCom there is a place to specify if the traveler is a single occupant diver.
- A.
  
  True
- B.
  
  False