Travel Sign Up Procedures

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| By Diventures
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Diventures
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Quizzes Created: 3 | Total Attempts: 234
| Attempts: 71 | Questions: 12
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1. When someone puts down a deposit for a trip, email the following staff:

Explanation

Even if one or all are currently in your building, please email Ali, Darcy and Leslie for every new trip sign up!

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About This Quiz
Travel Sign Up Procedures - Quiz

Procedures for signing a customer up for a trip in Encom, and the following procedures done by staff.

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2. The DiVentures Trip Agreement is located:

Explanation

The DiVentures Trip Agreement is located on the Shared Drive in the Travel Folder.

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3. When signing up a traveler in EnCom there is a place to specify if the traveler is a non-diver.

Explanation

On the EnCom screen when choosing a trip, you can click the box that specifies that person as a non-diver.

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4. What documents/information are needed from all travelers?

Explanation

If customers sign up for a trip in the store have them fill out the trip agreement (which includes shirt size) on the spot and get a copy of their passport if they have it.

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5. All trip prices are based on single occupancy

Explanation

All trip prices are based on double occupancy divers. We do have prices for single occupancy and for non-divers as well.

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6. If travelers have traveled with us before we don't need them to fill out a new Trip Agreement

Explanation

Travelers need to fill out a new Trip Agreement for every trip they go on. If they have traveled with us before we don’t need a new copy of their passport.

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7. When signing up a traveler in EnCom there is a place to specify if the traveler is a single occupant diver.

Explanation

On the EnCom screen when choosing a trip, you can click the box that specifies that person as a single occupant.

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8. I can look up how much a single occupancy or non-diver price is for any trip and let any customer know.

Explanation

ALL trip prices are listed in the “Upcoming Trips” binder and are sorted by each specific trip.

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9. I can look up when deposit date, drop dates, full payment dates, ticketing dates, and trip meeting dates are for any trip and let any customer know.

Explanation

ALL trip prices are listed in the “Upcoming Trips” binder and are sorted by each specific trip.

Submit
10. Trip deposits are non-refundable, unless we can find someone to fill their spot

Explanation

All trip deposits are non-refundable, unless we can find someone to take their spot, which is not always the case. We will do our best but it’s not guaranteed to the customer. This is why you should always recommend trip insurance.

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11. While the customer is in the store hand them the DiVentures Trip Agreement to fill out and bring back.

Explanation

Always have them fill out the Trip Agreement before they leave the store.

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12. When someone puts down a deposit for a trip, email the following information:

Explanation

The correct answer includes the essential information that should be included in the email when someone puts down a deposit for a trip. It covers the details such as the trip they signed up for, whether they need a roommate, if they are a single or double occupant, if they are a diver or non-diver, if the trip documents are available and their location, and the amount of money they put down on the trip. These details are important for organizing and preparing for the trip, ensuring that all necessary arrangements are made and that the person's requirements are met.

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  • Aug 21, 2023
    Quiz Edited by
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  • Nov 08, 2012
    Quiz Created by
    Diventures
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When someone puts down a deposit for a trip, email the following...
The DiVentures Trip Agreement is located:
When signing up a traveler in EnCom there is a place to specify if the...
What documents/information are needed from all travelers?
All trip prices are based on single occupancy
If travelers have traveled with us before we don't need them to fill...
When signing up a traveler in EnCom there is a place to specify if the...
I can look up how much a single occupancy or non-diver price is for...
I can look up when deposit date, drop dates, full payment dates,...
Trip deposits are non-refundable, unless we can find someone to fill...
While the customer is in the store hand them the DiVentures Trip...
When someone puts down a deposit for a trip, email the following...
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