Trivia Questions On Serving People!

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Xmissnikkix
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    If you do not smile when serving, guests will feel unwelcome. 

    • True
    • False
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About This Quiz

Explore key skills in serving people effectively through 'Trivia Questions on Serving People!' This quiz assesses your ability to interact politely, maintain a presentable appearance, and ensure guest satisfaction in hospitality settings.

Trivia Questions On Serving People! - Quiz

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  • 2. 

    When a guest has arrived, how should you look? 

    • Don't care about what you look like

    • Smile, untidy clothing, poor posture and talk impolitely.

    • Neat and Tidy clothing, talk politely and greet people nicely with a smile.

    • None of the above.

    Correct Answer
    A. Neat and Tidy clothing, talk politely and greet people nicely with a smile.
    Explanation
    The correct answer is to look neat and tidy, talk politely, and greet people nicely with a smile. This is important because it creates a positive first impression and shows respect and hospitality towards the guest. It also helps in creating a welcoming and comfortable environment for the guest.

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  • 3. 

    How should you ask someone if they want more chocolate cake? 

    • Yo Yo Yo!! Want some more of ths cisocolate cake?

    • Hey, have some more chocolate cake with freshly baked chocolate icing!

    • Have some of these, they are tasty and yum!

    • Hello, would you like some more of this beautifully baked chocolate cake with freshly made icing?

    • None of the above. They are just plain rude.

    Correct Answer
    A. Hello, would you like some more of this beautifully baked chocolate cake with freshly made icing?
    Explanation
    The correct answer is the most polite and formal option, which is "Hello, would you like some more of this beautifully baked chocolate cake with freshly made icing?" This option uses proper language and tone to ask the person if they would like more cake, making it the most appropriate and respectful choice. The other options either use informal language, are too pushy, or make negative assumptions about the other options.

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  • 4. 

    If a guest arrives should they be unattended or attended by a waiter? 

    • Unattended

    • Attended

    Correct Answer
    A. Attended
    Explanation
    A guest should be attended by a waiter when they arrive. This ensures that the guest is properly welcomed, seated, and provided with any necessary assistance or information. Attending to the guest also helps to create a positive and personalized experience, making them feel valued and well taken care of. Additionally, a waiter can promptly address any requests or concerns the guest may have, ensuring their satisfaction during their visit.

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  • 5. 

    Foods should be presentable on a plate. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement "Foods should be presentable on a plate" is true because the presentation of food plays a crucial role in the overall dining experience. When food is presented nicely on a plate, it not only looks visually appealing but also enhances the appetite and enjoyment of the meal. Proper plating techniques, such as arranging the food in an aesthetically pleasing manner and using garnishes, can make a dish more enticing and appetizing. Additionally, a well-presented plate of food can indicate the chef's attention to detail and professionalism.

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  • 6. 

    Which of the following is the main responsibility when serving people? 

    • To give food and drinks to the guests.

    • Talk in a polite manner

    • Serve with a smile

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    The main responsibility when serving people is to fulfill their needs, which includes giving them food and drinks, talking to them in a polite manner, and serving them with a smile. By providing these services, the server ensures that the guests feel welcomed and satisfied with their experience.

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  • 7. 

    You should take as many pieces of food as you are hungry. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that one should take as many pieces of food as they are hungry, which implies that it is acceptable to take an excessive amount of food. However, this is not true. It is important to only take the amount of food that is necessary to satisfy one's hunger and avoid wasting food. Therefore, the correct answer is false.

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  • 8. 

    Taking food and putting it back on the tray is allowed. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Taking food and putting it back on the tray is not allowed because it can contaminate the food and potentially spread germs or bacteria to other people who may consume it. This can lead to foodborne illnesses and is a violation of food safety regulations. It is important to handle food properly and maintain hygiene to ensure the safety and well-being of everyone.

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  • 9. 

    When a guest arrives, you should let them do what they want. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement "When a guest arrives, you should let them do what they want" is false. As a host, it is important to provide guidance and assistance to guests while respecting their preferences. Simply allowing guests to do whatever they want may lead to misunderstandings or discomfort. It is essential to strike a balance between accommodating their needs and maintaining a comfortable and enjoyable environment for everyone.

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  • 10. 

    What should you do if you see a guest standing by themselves? 

    • Ask if they would like more food?

    • Talk to them?

    • Introduce them to some people.

    • All of the above.

    Correct Answer
    A. All of the above.
    Explanation
    If you see a guest standing by themselves, it is important to make them feel welcome and included. Asking if they would like more food shows that you are attentive to their needs and willing to help. Talking to them allows you to engage in conversation and make them feel comfortable. Introducing them to some people helps them to connect with others and feel a part of the group. Therefore, all of the above options are appropriate actions to take in this situation.

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  • 11. 

    You should have food before the guests as you have worked hard to make them. You are also very hungry and the smell is beautiful. What should you do? 

    • Take the food and eat it infront of everyone.

    • Eat the food secretly without anyone knowing.

    • Wait till the guests has had something to eat.

    • Eat the left overs.

    • None of the above.

    Correct Answer
    A. Wait till the guests has had something to eat.
    Explanation
    It is important to prioritize the guests' needs and show them respect and hospitality. As the host, it is appropriate to wait until the guests have had something to eat before having your own meal. This demonstrates good manners and consideration for others. Eating in front of everyone or secretly without anyone knowing would be impolite and disrespectful. Eating the leftovers would also be inappropriate as it is meant for the guests. Therefore, the best option is to wait until the guests have had something to eat.

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  • Current Version
  • Nov 16, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 24, 2011
    Quiz Created by
    Xmissnikkix
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