Sample Hospitality Test (15)

15 Questions | By Someonetesting | Last updated: Mar 21, 2022 | Total Attempts: 3762

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Just a test to see if this works =). . . Test is out of 15 questions only

Questions and Answers

1.

Which of the following forms of business ownership must obtain a charter from the state(s) in which it operates...
- A.
  
  Consolidation
- B.
  
  Sole proprietorship
- C.
  
  Partnership
- D.
  
  Corporation
2.

What is the federal agency responsible for enforcing environmental regulations?
- A.
  
  Environmental Protection Agency
- B.
  
  Food and Drug Administration
- C.
  
  Federal Trade Commission
- D.
  
  National Transportation Safety Board
3.

The hotel manager needs a new car for the hotel staff and decides to purchase a Lexus. The manager visits the only Lexus dealership in the area and orders a car that will be delivered in six weeks. What type of distribution is being demonstrated?
- A.
  
  Restrictive
- B.
  
  Exclusive
- C.
  
  Selective
- D.
  
  Intensive
4.

Which of the following makes it possible for a hotel supply business's drivers to determine their exact location and obtain accurate directions to destinations:
- A.
  
  Video frequency technology
- B.
  
  Global positioning system
- C.
  
  Cellular telephone system
- D.
  
  Image scanning technology
5.

Resort pro shops that buy products from suppliers that are not the authorized distributors for the products' manufacturers are involved in the
- A.
  
  Gray market
- B.
  
  Outlet industry
- C.
  
  Export business
- D.
  
  Discount trade
6.

If a hotel supply business considers where the consumers are and who they are before selecting a channel of distribution, the business is considering the __________ factor.
- A.
  
  Promotion
- B.
  
  Market
- C.
  
  Human
- D.
  
  Sales
7.

Why is it important for convention hotel employees to identify the audience before developing an oral presentation?
- A.
  
  To send invitations to the event
- B.
  
  To select a comfortable seating area
- C.
  
  To determine the data of attendance
- D.
  
  To include appropriate information
8.

The reason hotel chain employees often do research and write proposals is to
- A.
  
  Understanding complex data
- B.
  
  Organize information
- C.
  
  Investigate resources
- D.
  
  Provide recommendations
9.

Which of the following questions should front desk clerks ask guests requesting wake-up calls:
- A.
  
  Are you in a non-smoking or a smoking room?
- B.
  
  How many persons are staying with you?
- C.
  
  Could I have your name and your room number?
- D.
  
  Will you be ordering room service?
10.

The human relations element that contributes to success in the hotel gift shop is
- A.
  
  Offering a wide variety of merchandise
- B.
  
  Establishing good customer/client relations
- C.
  
  Having and easy return policy
- D.
  
  Offering high-quality merchandise
11.

Why should motel employees act as if customers are their employers?
- A.
  
  Employees would not have jobs if there were no customers
- B.
  
  Customers pay employee bonuses
- C.
  
  Employees might work for the customers in the future
- D.
  
  Customers own the motel
12.

The Days Inn lodging chain considers the factors of accessibility and interception when building properties. These factors are part of which aspect of the place (distribution) element?
- A.
  
  Familiarization tours
- B.
  
  Global reservation systems
- C.
  
  Open house
- D.
  
  Appropriate location
13.

One of the main purposes of taking a physical inventory is to determine whether the hotel gift shop has
- A.
  
  Filed its invoices properly
- B.
  
  Satisfied its customers
- C.
  
  Lost any of its stock
- D.
  
  Given its employees adequate training
14.

Justin is trying to decide whether he wants to spend a $50 birthday check on a new DVD player or dinner at a hotel restaurant. If he chooses the DVD player, what is the opportunity cost of this decision?
- A.
  
  Dinner
- B.
  
  DVD player
- C.
  
  Birthday check
- D.
  
  $50
15.

Which of the following is an external factor that affects market price:
- A.
  
  Location of item in store
- B.
  
  Consumer buying power
- C.
  
  Number of items in stock
- D.
  
  Available credit items