Sample Hospitality Test (15)
Just a test to see if this works =). . . Test is out of 15 questions only
- 1.Which of the following forms of business ownership must obtain a charter from the state(s) in which it operates...
- A.
Consolidation
- B.
Sole proprietorship
- C.
Partnership
- D.
Corporation
- 2.What is the federal agency responsible for enforcing environmental regulations?
- A.
Environmental Protection Agency
- B.
Food and Drug Administration
- C.
Federal Trade Commission
- D.
National Transportation Safety Board
- 3.The hotel manager needs a new car for the hotel staff and decides to purchase a Lexus. The manager visits the only Lexus dealership in the area and orders a car that will be delivered in six weeks. What type of distribution is being demonstrated?
- A.
Restrictive
- B.
Exclusive
- C.
Selective
- D.
Intensive
- 4.Which of the following makes it possible for a hotel supply business's drivers to determine their exact location and obtain accurate directions to destinations:
- A.
Video frequency technology
- B.
Global positioning system
- C.
Cellular telephone system
- D.
Image scanning technology
- 5.Resort pro shops that buy products from suppliers that are not the authorized distributors for the products' manufacturers are involved in the
- A.
Gray market
- B.
Outlet industry
- C.
Export business
- D.
Discount trade
- 6.If a hotel supply business considers where the consumers are and who they are before selecting a channel of distribution, the business is considering the __________ factor.
- A.
Promotion
- B.
Market
- C.
Human
- D.
Sales
- 7.Why is it important for convention hotel employees to identify the audience before developing an oral presentation?
- A.
To send invitations to the event
- B.
To select a comfortable seating area
- C.
To determine the data of attendance
- D.
To include appropriate information
- 8.The reason hotel chain employees often do research and write proposals is to
- A.
Understanding complex data
- B.
Organize information
- C.
Investigate resources
- D.
Provide recommendations
- 9.Which of the following questions should front desk clerks ask guests requesting wake-up calls:
- A.
Are you in a non-smoking or a smoking room?
- B.
How many persons are staying with you?
- C.
Could I have your name and your room number?
- D.
Will you be ordering room service?
- 10.The human relations element that contributes to success in the hotel gift shop is
- A.
Offering a wide variety of merchandise
- B.
Establishing good customer/client relations
- C.
Having and easy return policy
- D.
Offering high-quality merchandise
- 11.Why should motel employees act as if customers are their employers?
- A.
Employees would not have jobs if there were no customers
- B.
Customers pay employee bonuses
- C.
Employees might work for the customers in the future
- D.
Customers own the motel
- 12.The Days Inn lodging chain considers the factors of accessibility and interception when building properties. These factors are part of which aspect of the place (distribution) element?
- A.
Familiarization tours
- B.
Global reservation systems
- C.
Open house
- D.
Appropriate location
- 13.One of the main purposes of taking a physical inventory is to determine whether the hotel gift shop has
- A.
Filed its invoices properly
- B.
Satisfied its customers
- C.
Lost any of its stock
- D.
Given its employees adequate training
- 14.Justin is trying to decide whether he wants to spend a $50 birthday check on a new DVD player or dinner at a hotel restaurant. If he chooses the DVD player, what is the opportunity cost of this decision?
- A.
Dinner
- B.
DVD player
- C.
Birthday check
- D.
$50
- 15.Which of the following is an external factor that affects market price:
- A.
Location of item in store
- B.
Consumer buying power
- C.
Number of items in stock
- D.
Available credit items
Questions: 47 | Attempts: 21401 | Last updated: Oct 27, 2021
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