ProProfs Learning and Knowledge Management Resources

Asana vs. Trello: Which Project Management Tool Should You Choose?

When it comes to project management, we have come a long way. From writing down a to-do list on a sheet of paper, we have evolved to using professional tools to manage and execute projects. PMI’s 2014 Pulse of the Profession report reveals that inefficiency can cost businesses a whopping $109 million for every $1...

How to Track Your Project’s Progress

Imagine it’s a bright Monday morning, you have your cup of favorite coffee and everything is going perfectly. To your surprise, you get a call from your client asking about the status of the project. After a lot of “umms and hmmms” … you finally admit that you have no update and need to go...

15 Best FAQ Page Examples To Inspire Better Customer Support

Do you know why most FAQs fail? They are either hard to access, difficult to understand, or painful to navigate. The section that’s one of the most important in a website is usually ignored. What an irony! There is no other place where visitors show how curious they are to learn about your offerings than...

The Adaptive Project Framework: Beginner’s Guide

Do you know that only 36% of projects meet the requirements? This brings us to the discussion that why do so many project managers fail to develop the accurate strategy to deliver projects? Change in an organization’s priority is the leading cause of failure in 39% of the cases. This is the reason why a...

Process Improvement Plan: Everything You Need to Know

“But we’ve done it this way for years.” You’ve heard this often enough. Once businesses have implemented their systems, the idea of having a process improvement plan goes right out of the window. It is a powerful tool, no doubt, but grossly underused. Reasons for this under-utilization is multi-layered: Businesses do not have the time...

How to Use Screening Survey Questions Like a Pro

Finding the right target audience for your survey can make a valuable difference between collecting relevant data and pilling heaps of unrelatable answers. If you cannot spot your right audience you will end up collecting irrelevant, vague, and inaccurate data for your research. This is where screening survey questions come to your rescue! Screening survey...

Top 17 Workflow Management Softwares To Boost Efficiency

Spent way too much time on some tasks you thought would be quick to do? You are not alone and this happens to most of us. It is mainly because of the lack of a structured approach. Workflow management is not easy at all and that is why the market of workflow management software is...

FAQ Page Best Practices: How to Optimize Your FAQ Section

When you are busy crafting marketing or customer service strategies, there is a bleak chance that FAQs will even cross your mind. This is the story of almost every business. An FAQ section is a hidden, underutilized tool on your website that constantly screams for attention but to no avail. It leads a life of...

13 Best Gantt Chart Tools to Grow Your Business

Planning, organizing, and delivering projects is a tedious task. If not done right, it can severely impact your organization’s growth and bottom-line. PwC study shows that while 97% of organizations believe in the use of a project management software for business success, only 44% of managers use a robust project management software for their projects....

Top 15 Knowledge Management Trends to Keep You Ahead of the Curve

In this hyper-connected era, a Tsunami of knowledge is being generated and shared by organizations. If estimates are to be believed, a mind-boggling 59 zettabytes of data was generated in the year 2020 alone. But the bitter truth is that knowledge alone cannot work its magic. Knowledge should be tied to action to deliver real...