Shares

ProProfs Quizzes: An iOS App for Evaluating Knowledge, Abilities & Performance

Learning does not follow the ‘one size fits all’ approach. Modern education demands and comprises individual education plans that accommodate the learning abilities of different learners while meeting the requirements of a kaleidoscope of varied learning styles. It doesn’t matter whether an instructor teaches Mathematics or English if a student learns the theory of relativity...
Read More

Delivering SCORM Learning on Mobile: Key Things You Should Know

The growth of mobile devices has successfully changed varied aspects of our lives, from how we function and communicate to the way we acquire knowledge. It would be more appropriate to say that the rise of smart devices (tablets, smartphones etc) has been responsible for revolutionizing the mobile learning space. And, there is ample evidence...
Read More

Expert Opinion: Top 3 Customer Support Trends to look for in 2018

Improving customer support has become more important than ever, given the never-ceasing expectations of customers. As leading researchers indicate that organizations lose about $62 million every year due to poor customer service, you can’t expect any good with an average customer support. No matter how great your product your service is, you can’t sustain market...
Read More

9 Experts Explain Why eLearning Success Depends on Microlearning

Looking for ways to improve the completion rates of your elearning courses? Want to make your online training content more comprehensive and easy to remember? Well, you should go for microlearning because it drives knowledge retention and improves performance. Nowadays the learners are overwhelmed with too much information. They get easily distracted by competing priorities....
Read More

All You Need to Know About Project Risk Assessment

What Is a Project Risk? A project risk can be defined as any uncertain or unfortunate event that can cripple a project, keeping team members from achieving the objectives. Such risks can be known or unknown as no project is completely immune to them. While known risks can be anticipated and eliminated in advance with...
Read More

Breaking Language Barriers With a Multilingual Knowledge Base

Businesses have gone global these days; not only geographically, but also in terms of their customer base. Given the staggering growth a global business promises, business owners can’t be restricted to a single city or even country. Expanding cross country is the way to go; however, it comes with its set of challenges. As geography...
Read More

What is an Online Training System

An online training system is a facility that offers web-based training courses using platforms such as desktop PCs, laptops and mobile devices like Android, iPhone, iPad etc. It allows the students to receive online training anytime, anywhere and curtails the reliance on traditional classroom-based training and live instructors.   A web-based browser is used for...
Read More

A Comprehensive Guide to Using Canned Responses in Live Chat

Customers have become more demanding than ever, thanks to the growing number of competing firms selling similar products. Owing to the increase and a significant surge in customer expectations, your business can no longer sustain the price of poor customer service. In fact, Accenture claims that 66 percent of customers switch companies due to poor...
Read More

How Knowledge Management System Increases Your Team’s Efficiency

When it comes to working in an organization, the most valuable asset for an employer is his employees. The business can work efficiently only when its employees are motivated, dedicated and happy with their work. The only way to keep employees happy is to make the business processes easy and used-friendly. That’s where a knowledge-based...
Read More

Importance of Knowledge Base Software for IT Teams

The technical support team in a company do not always get the love they deserve. Traditionally, most businesses either have a separate team or hire dedicated professionals who interact with the employees to offer technical support, whenever the need arises. While they are usually responsible for resolving the technical issues which arise internally, many times...
Read More