ProProfs Learning and Knowledge Management Resources

Kanban Project Management Everything you Need to Know

Have you faced difficulties in presenting your project visually to your team? Understand that you’re not alone. A lot of managers and project ideation teams face the same challenge. As a result, 37% of projects fail due to lack of defined project objectives and milestones visually. That’s why your vision of the project needs to...

6 Best Apps to Keep Your Team to Stay Focused and Block Distractions

We are witnessing a transformation in work culture like never before. Who would have thought at the onset of 2020 that most of us would have to work from home for an indefinite period? With the onset of COVID-19, workplaces are embracing remote work options more than ever before. Remote workforce size is continuously registering...

Lead Your Small Business to Success with Effective Project Management

When you started your small scale business, did you feel that you were stepping into the unknown? All business owners feel the same – nervous yet excited for what the future holds. There are high hopes to see the small business blossom into a successful, revenue-generating enterprise. But only a few are able to hit...

7+ Product Survey Questions for the Ultimate Product Survey

In a hyper-competitive world, how do you ensure that your product stands out and catches the customer’s attention? Sure, you could offer a never-before-seen product, but does that always ensure success? Not always! Google Glass, Facebook phone, and Apple’s Newton Handheld were thought to be incredibly innovative for their time, but where are they now?...

8 Types of Customer Complaints and How to Resolve Them

“Your people keep directing me from one person to another.” “I bought your product but it doesn’t deliver what it promised.” “I haven’t heard a darn thing!” If you’ve heard such customer concerns lately, then it means they’ve been through a bad customer service experience with your brand. It’s not like you wanted this, but...

How to Boost Customer Engagement Using Live Chat

Did you know that 42% of consumers say that they prefer live chat functions because they don’t have to wait on hold? It’s not a surprise anymore that live chat has been established as the upcoming customer support tool in the market. It’s even becoming a popular sales tool among both B2C (74%) and B2B...

What is the Buyer’s Journey & How to Write for Every Stage

What would you prefer – being greeted like an honored guest while entering a store or just another visitor that needs to be convinced to make a purchase? Honestly, it can get annoying when you come across pushy sales representatives during your buyer’s journey who treat you like a sales target that needs to be...

What is OSHA Compliance Training?

Table of Contents What is OSHA Compliance Training? What are the Most Frequently Cited OSHA Standards? OSHA Training Requirements: A Checklist How to Create an Effective OSHA Training Program Benefits of OSHA Compliance Training Best OSHA Course HR Managers’ Roles in OSHA Compliance OSHA Compliance Training Certification Conclusion Safety is still a major concern for...

How to Identify Early Warning Signs of Project Failure

Imagine this: You’ve recently started working on a marketing project and you’ve got that bigshot client with a big budget. Now, you want the best people working on it. You ask your already busy team members to help you out with this one. But as they start working on this marketing project dedicatedly, you notice...

The Ultimate Customer Segmentation Guide

Are your customers young and rustic or toolbelt traditionalists? Feeling lost as to why we are referring customers with such nicknames? Well, market research firms such as Claritas use these to divide customers into different segments. And why not, it helps you understand your customers even better. Once you know how your customers are and...