5 Proven Ways to Find Your Target Survey Respondents

5 Proven Ways to Find Your Target Survey Respondents

There lies an evident gap between junk data and quality feedback. In most cases, the right survey participants can bring the difference between a successful survey and a not-so-successful one. Now, modern entrepreneurs love to hunt for customer opinion. Great. But do customers really like to offer feedback? The truth is that most customers love...
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Take Project Work Performance to the Next Level With These 10 Tips

Take Project Work Performance to the Next Level With These 10 Tips

Employees have always been the most crucial asset of any organization because they help to improve business growth by combining their skills and experience.  In every department, you have some employees who often leave you impressed, while others give a satisfactory performance to justify their place.  But, is that enough?       Nope! You have to bring...
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How to Create the Most Engaging Quiz Questions

How to Create the Most Engaging Quiz Questions

You can’t cook great pasta without great ingredients. You’ll need the right amounts of flour, eggs, tomato, cheese, and more. Individually, they’re ok but combine them and add the right mix of cooking — you’re in pasta heaven. Quizzes work in the same way. It’s never a single element that makes a great quiz but...
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Customer Loyalty Program: The Ultimate Guide

Customer Loyalty Program: The Ultimate Guide

“How do we get ardent customers for our brand?” “From where do we start?” If you find yourself sharing the same concern frequently, then you need to build a customer loyalty program. Before turning into global names, brands like Starbucks and Amazon might have faced the same challenge. But with the awesome customer loyalty programs...
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Top 11 Challenges of Remote Working You Can Possibly Encounter

Top 11 Challenges of Remote Working You Can Possibly Encounter

Remote work has always been a hot topic in corporate because as much employees are willing to enjoy that extra cushion of freedom, the employers are a bit reluctant to give the same. Sadly, the horrors of the COVID-19 outbreak put an end to this everlasting debate.     Now, remote work has become new normal,...
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What Is an Email Management Software & Why You Need One?

What Is an Email Management Software & Why You Need One?

Did you know that around 306.4 Billion emails are sent and received worldwide every single day? By the time you finish reading this blog, around a billion emails would have been shared.  Let that sink in…  It’s without a doubt that within the last couple of decades, the ‘digital inbox’ has opened doors to improved...
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How to Analyze Survey Data Like a Pro

How to Analyze Survey Data Like a Pro

It’s no secret that customer feedback is the lifeblood of all major brands and corporations. Talk to any marketer, and they will tell you at least 4 or 5 different ways to collect customer feedback. What they will also tell you is how hard it is to get actionable customer feedback. Receiving customer feedback is...
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How to Meet & Exceed Customer Expectations

How to Meet & Exceed Customer Expectations

Customers are getting smarter. They know that their experience today won’t be the same as yesterday. That’s why customers have higher expectations from you. They want more personalization during their experience with your brand. Looking at growing customer expectations, 70% of businesses are working towards improving the customer experience as they expect more personalization. That’s...
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6 Metrics to Measure & Improve Self-Service Effectiveness

Today’s customers crave seamless self-service experiences. They like to be in the driver’s seat and want services on their terms. That’s precisely why 92% of customers expect brands to provide a self-service portal.  It empowers them to solve problems quickly and conveniently.  The question is, Are your customers receiving the self-service experiences they expect from...
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Cognitive VS Emotional Empathy: How to Build a Business Culture Around Both

Cognitive VS Emotional Empathy: How to Build a Business Culture Around Both

The contemporary business world is flooded with the dog-eat-dog corporate mentality. Entrepreneurs are always advised that to taste success, they need to be ruthless, competitive, and above all, pragmatic. Amidst all this unsentimental chaos, empathy often takes the back seat. Will the real CEO (Chief Empathy Officer) please stand up? The average entrepreneur will tell...
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