A Step By Step Guide To Project Planning

We’ve all heard the old adage ‘planning makes a man perfect’. While it might sound cliche in day-to-day life, but in the business world it takes on a critical meaning. When it comes to project management, planning is the key to making your project succeed. In simple words, when you choose to rush through or...
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7 Compelling Reasons Why You Should Listen to Your Customers

Offering a delightful customer service has become the lifeblood of the businesses all over the world. Success of any business is directly proportional to its customer experience. Did you know 60% of the organizations consider customer service as their top most priority? A good customer experience often leads to customer retention. Do you always find...
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Why Companies Should Embrace a Mobile Learning Management System

A decade ago who would have thought that m-learning is going to sell like hotcakes? But, the present scenario narrates a completely different story. The advent of digital media and smartphones have contributed towards breaking new grounds for the entire education and training sector. The corporate world stands to benefit more especially when training through...
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How Learning Management System Helps Startups Grow Fast

Are you aware of the challenges usually encountered by startups and growing organizations? Speaking of the challenges, the major one often faced by the team working is the lack of sufficient workforce. Such a situation calls for a complete mashup of work and responsibilities, especially if there is less number of employees but each involved...
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6 Quick Hacks to Optimize Your Knowledge Base

A knowledge base speaks volumes about your business dynamics, about what you actually offer to your customers. It is the face of your firm on the basis of which your customers create a perception about your brand in their minds because through knowledge base your customers learn about your product or service. If it’s something...
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How Online Chat Support Affects Customer Happiness

Earlier, online customer service process used to be terrible. Customers had less options to try then, so they had no choice but to stick to the chosen brands even if they treated their customers poorly. These days, however, with plenty of businesses selling the same products or services, the tables have turned. Thanks to the...
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How Micro-learning Can Improve Your Business

Micro-learning, as its name suggests, is the consumption of the educational materials in short and focused bursts using innovative eLearning software and systems. In today’s tech-based corporate world, this type of learning can be the solution to the boring training programs your company had been arranging to train employees. Even in your life, there was...
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Create Help Center like a Pro with These 8 Must-Follow Tips

Do you know that  the DIY (Do It Yourself) market is growing exponentially and is expected to  reach USD 13.9 Billion by 2021 – according to Technavio. Isn’t this figure hair-raising? The question is why has this approach garnered so much acceptance? Firstly, it gives a sense of empowerment to customers and secondly, it reduces...
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