Customer Support During Holiday Season: Seamless Customer Service

Customer Support During Holiday Season: Seamless Customer Service

The holiday season is highly significant for businesses. It is during this time that companies register substantial increases in sales as most people go out to purchase gifts for their loved ones. On the flip side, customers tend to be more demanding during peak season. Although they recognize that the holiday season is a hectic...
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10 Ways to Scale Customer Support: Steps for Business Growth

10 Ways to Scale Customer Support: Steps for Business Growth

Every business goes through tough early stages when there is nothing as difficult as getting the first customer. In these stages, business owners treat their customers like VIPs. But as the business grows, it becomes difficult to sustain the culture that fueled the growth of your business. Organizations begin to experience the challenge of further...
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ProProfs Wins ‘Best Corporate Training Software 2019’ Award

ProProfs Wins ‘Best Corporate Training Software 2019’ Award

ProProfs once again leaves a mark on the enterprise software world by winning the prestigious ‘Best Corporate Training Software 2019’ award. Its flagship product, Training Maker got the recognition for the best corporate training software in the Digital Media category at the MarCom Awards 2019. ProProfs went on to win this prestigious award leaving thousands of...
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Top 7 Ways to Build Long-Lasting Customer Relationships

Top 7 Ways to Build Long-Lasting Customer Relationships

With so many options in the market, brands find it challenging to cultivate long term business relationships with their customers. They know that once established, success is guaranteed. With strong customer relationships in place, a business gets to: Increase customer base Boost sales Improve business potential But for a brand to reach that level, earning...
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51+ Best Project Management Software & Tools [Updated Oct 2019]

51+ Best Project Management Software & Tools [Updated Oct 2019]

Project management software helps in not only managing multiple projects, but also streamline workflow and improve your teams performance exponentially. A CHAOS survey revealed that project success rates are increasing steadily as indicated by data points: 39% of all projects successfully implemented, i.e. delivered on time and on budget 43% of all projects were challenged,...
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Buyers’ Guide: Features to Look for While Choosing Wiki Software

Buyers’ Guide: Features to Look for While Choosing Wiki Software

After Google, Wikipedia is dominating the online space today. Being a crowd-sourced encyclopedia, wikis have given rise to a culture of knowledge-sharing and knowledge management that are revolutionizing the way organizations function.  Both of these are extremely important to survive the rough terrains of the constantly-evolving business landscape.   Did you know: 43% of organizations believe...
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How to Add ProProfs Live Chat to Wix Website

How to Add ProProfs Live Chat to Wix Website

“I want to add live chat to Wix website.” It’s becoming a common statement for business owners today. That’s because they wish to have the best support process on their website. And, what’s better than having a live chat software on the website to streamline customer questions and provide answers in real-time. In case you are...
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