April 5, 2019

Blossom Your E-commerce Baby with a Robust Knowledge Base

E-commerce has gained substantial ground in organized retail in recent years, given the changing choices and escalating expectations of consumers. Right from cosmetics and clothes, beer and beverages to pizzas and pancakes, everything is available online. Thanks to the percolation of digital and the acceptance that it has received, the e-commerce industry is growing by...
Read More
April 5, 2019

How Surveys Help in Making Data Driven Decisions

Data is the new oil. Data is the fuel for the modern marketing machinery; Data has changed how businesses operate. But like every mineral in its raw, unprocessed form, data is just a bunch of numbers, graphs, and information.  The result of this surge in the value of data? Companies are willing to spend large...
Read More
April 5, 2019

How to Develop Your First Employee Training Program

To win in the marketplace, you must first win in the workplace. – Doug Conant, American businessman In a bid to stay one step ahead of their competition, organizations everywhere are turning to their most valuable resource – employees. Businesses today invest a hefty amount of money, time, and efforts in providing opportunities for growth and...
Read More
April 4, 2019

Is Healthcare Marketing Only About Brand Awareness?

The healthcare industry is undergoing a massive metamorphosis, thanks to the changing preferences of patients across the globe. Gone is the time when healthcare providers were only concerned about enhancing their brand awareness. The concept of healthcare marketing is shifting its focus from being brand-oriented to being consumer or patient-centered. Healthcare marketing is being rethought...
Read More
April 4, 2019

Kanban vs. Scrum: Which to Use?

Initiating, executing, and managing a project is a complex process that requires careful planning, well-coordinated teamwork, and relevant expertise. But, what if it’s your first project and you have no idea how to start or how to manage things from the idea conceptualization till the product release? Don’t be concerned! There is a way to...
Read More
April 2, 2019

Uncovering Project Management Hacks with Sante Vergini

When it comes to successful project management, there are a lot of reasons why managers fall short. Inefficient team communication and improper work management are two of the most common reasons that lead to project failure. But, achieving perfection in project management is next to impossible. The only way to ensure smooth project execution is...
Read More
April 2, 2019

All for One and One for All: How to Get Agents Collaborating

Process improvement never happens in isolation, whether it’s about increasing the efficiency of your supply chain, or enhancing the quality and timeliness of your customer service interactions. To develop better ways of doing things in your organization, your team will need to collaborate and brainstorm ways of optimizing business processes or to make the job...
Read More
April 2, 2019

Online Examination System- A Choice or a Requisite?

Rapid advances in technology have transformed the education industry over the past few years. Given the pace at which cloud computing has pervaded multiple industries, it was unlikely that the education sector would remain untouched for long. In fact, the education sector is one of the most disruptive use-cases of technology today and has witnessed...
Read More
March 29, 2019

Expert Roundup: What Does Great Customer Service Mean to You?

Whenever organizations ask, “what does great customer service mean to you?”, I end up saying “it depends!” And, it is true. What could be a great aspect for me can turn out to be an average aspect for others during their customer journey. But imagine this, there is an eCommerce platform that you think of...
Read More
1.3k
Reads