February 7, 2019

Give a New Edge to E-Learning With Online Tools

What comes to your mind when you think of learning? A traditional classroom? Notebooks? Desks? Or, a laptop and your google searches? If it is the latter that pops in your head first, then you’re definitely a person influenced by modern e-learning trends!   Long before the Internet came into our lives, the concept of distance...
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February 7, 2019

Why Bug Reporting Software is Better than Email

Jeff Davidson has rightly said, “Don’t let your email dictate your priorities”. Talking about priorities, customer support is on the top of the mind of any business today. The growing importance of customer service cannot be ignored when every other brand is after acquiring more and more customers and retaining them as well. Email, of...
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February 7, 2019

ProProfs Project Enters the Esteemed List of Top Project Management Software

ProProfs continues to be recognized as an effective project management software by both users and critics. Landing on FinancesOnline’s esteemed new list of project collaboration tools this 2019, ProProfs Project got commended for simplifying project management and connecting decentralized teams. We are proud to receive a recommendation from FinancesOnline, as they are one of the...
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February 7, 2019

Gauging the Effectiveness of Net Promoter Score

Wouldn’t it be wonderful if a majority of your customer-related issues could be tackled with only one question? Wouldn’t you like it if you could identify customer issues with a simple question? In his article titled, “The one number you need to grow,” Frederick F Reichheld introduced us to that question. For people familiar with...
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February 7, 2019

5 Learning Management System Trends Shaping Up in 2019

In fact, an increasing number of enterprises are turning to eLearning as a convenient and cost-effective way of training employees as compared to traditional classroom-based training. According to data from the eLearning platform Zeqr, the value of global learning management system (LMS) market will be pegged at $19.05 billion by 2022. In addition to this,...
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February 6, 2019

Does Your Workforce Spend Too Much Time Searching for Information

Corporate professionals have to deal with a humongous amount of data on a daily basis. Especially for those at the managerial level, this task becomes even more tedious when the information is scattered across various files and folders. According to a McKinsey report, employees spend 1.8 hours every day—9.3 hours per week, on an average—searching...
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February 6, 2019

6 Ways Brands Can Be More Authentic on Social Media

In this age of transparency, how you treat your customers is the most important choice you need to make when you establish your brand. And, for a brand to be considered authentic, it needs to be perceived as reliable, respectful, and real. Consumers want to engage with honest, genuine brands that aren’t afraid to be...
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February 1, 2019

Best Ways to Utilize Social Media for Consumer Surveys

How do you figure out what your customer wants? How do you anticipate their evolving needs? Well, one of the best tools to figure out that is sitting right in your hands! Social media has quickly grown up to become the best tool to gain a clearer picture of what consumers want. It allows you...
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February 1, 2019

Manage Multiple Tasks with a Feature Rich ProProfs Project

Managing one project means – multitasking on many tasks at the same time! So, what about those who work on multiple projects? Well, they’ve got too much on their plate. And in times like these, they can’t have a lax attitude and deal with one task at a time. They’ll have to maneuver through all...
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February 1, 2019

How Can a Knowledge Base Benefit Your Startup

In the world of internet customer service, it’s important to remember your competitor is only one mouse click away. – Doug Warner It’s a real challenge for startups to brave the fierce competition posed by corporate giants and thrive in the tough business landscape. To ace this race and emerge as a leader over the...
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