The Ultimate Guide to Customer Onboarding

The Ultimate Guide to Customer Onboarding

The process of acquiring customers is a long and tedious one for any business. A lot of investment and time goes into prospecting, communicating, and deal-making before leads finally get converted into customers.  When prospects finally glide through the marketing funnel and make a purchase decision, the experience they get as they transact with your...
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How to Create Exams Online- Learn with Benefits

How to Create Exams Online- Learn with Benefits

Online learning has taken education and training to the next level, and it’s not surprising to see why. Technology has crept up the sleeves of education, and the results have been outstanding. With the arrival of LMS software, began an era of online learning, followed by online assessments. It is the virtue of being so...
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Difference Between Help Desk and Knowledge Base Software

Difference Between Help Desk and Knowledge Base Software

As the business environment gets more competitive, customer expectations have significantly gone up. Today, more than ever before, buyers value the quality of customer service they get from brands. A Microsoft study shows that 54% of customers have high customer service expectations, with 69% of them rating it as very important in their choice of...
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Tips to Provide Seamless Customer Support During Holiday Season

Tips to Provide Seamless Customer Support During Holiday Season

The holiday season is highly significant for businesses. It is during this time that companies register substantial increases in sales as most people go out to purchase gifts for their loved ones. On the flip side, customers tend to be more demanding during peak season. Although they recognize that the holiday season is a hectic...
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10 Ways to Scale Customer Support: Steps for Business Growth

10 Ways to Scale Customer Support: Steps for Business Growth

Every business goes through tough early stages when there is nothing as difficult as getting the first customer. In these stages, business owners treat their customers like VIPs. But as the business grows, it becomes difficult to sustain the culture that fueled the growth of your business. Organizations begin to experience the challenge of further...
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ProProfs Wins ‘Best Corporate Training Software 2019’ Award

ProProfs Wins ‘Best Corporate Training Software 2019’ Award

ProProfs once again leaves a mark on the enterprise software world by winning the prestigious ‘Best Corporate Training Software 2019’ award. Its flagship product, Training Maker got the recognition for the best corporate training software in the Digital Media category at the MarCom Awards 2019. ProProfs went on to win this prestigious award leaving thousands of...
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Top 7 Ways to Build Long-Lasting Customer Relationships

Top 7 Ways to Build Long-Lasting Customer Relationships

With so many options in the market, brands find it challenging to cultivate long term business relationships with their customers. They know that once established, success is guaranteed. With strong customer relationships in place, a business gets to: Increase customer base Boost sales Improve business potential But for a brand to reach that level, earning...
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20 Best Project Management Software & Tools for 2020

20 Best Project Management Software & Tools for 2020

Project management software helps in not only managing multiple projects, but also streamline workflow and improve your teams performance exponentially. A CHAOS survey revealed that project success rates are increasing steadily as indicated by data points: 39% of all projects successfully implemented, i.e. delivered on time and on budget 43% of all projects were challenged,...
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