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You've Got Questions. We've Got Answers

How does the 15-days money back guarantee work?

We are 100% committed to your satisfaction. If you cancel within 15 days of signing up, for any reason, you will not be charged anything.

Can I change plans at any time?

Yes. We will only bill you the prorated difference between the old and new plan. Just email us at [email protected] or just buy a new plan while you are logged into your account. Our system will make the adjustments.

What types of payment do you accept?

Currently we accept Visa, MasterCard, and American Express. We do not accept PayPal.

How do I cancel my plan?

It's simple. Just email [email protected] .

Is my data safe and secure?

Yes. Our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, and battery backup. ProProfs product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all ProProfs plans include remote data backups to keep your data safe.

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