What Is Employee Training & Development? Types, Methods, Benefits

What Is Employee Training & Development? Types, Methods, Benefits

Employees are the biggest asset of every organization. Realizing this, companies are spending more than before on employee training. The only way to improve performance, ensure retention, and achieve business growth is through employee training. To make the most of such programs, you first need to know the ins and outs of employee training and...
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An Introduction to the Enterprise Quiz Builder From ProProfs

An Introduction to the Enterprise Quiz Builder From ProProfs

When we released the enterprise version of our flagship assessment tool ProProfs Quiz Maker our aim was to provide enterprises a high-performance assessment platform. At ProProfs, we believe every organization has its specific skills testing, training, and recruitment requirements. That’s why we developed the enterprise version of ProProfs Quiz Maker. Apart from being more secure,...
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Project Leadership: What Is It and Which Skills Are Required?

Project Leadership: What Is It and Which Skills Are Required?

Project management turns into a nightmare in the absence of project leadership.  Picture a cruise ship that is sailing without a captain. Ask yourself – ‘will it reach its destination?’ No, obviously!  Behind every successful project, there is a leader – who has the right skills and qualities required to steer the team.  A project...
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7 Powerful Customer Service Channels You Simply Can’t Ignore

“There is no substitute for rock-solid customer service. You provide it or you don’t. Period!” Customer service – Do it right, and you can win customers’ hearts, increase sales, and create a positive growth graph for your business.  Going wrong with it can negatively impact your growth.  One of the many things that differentiate excellent...
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7 Benefits Of Online Corporate Training

7 Benefits Of Online Corporate Training

Online learning is helpful to every business sector, but it is particularly remarkable for the corporate world. This is because most companies today employ online learning solutions for employee training.  According to a survey conducted by Bersin & Associates, 60% of 2,000 managers they interviewed prefer to use online training because they find it beneficial...
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How to Embed a Survey on Your Website

How to Embed a Survey on Your Website

Every brand focuses on trying to collect customer feedback through surveys and other similar means. While the customer may love to provide feedback to the brands they are associated with, the sheer number of surveys they encounter leads to survey fatigue, making it a significant problem. Marketing and research teams spend countless hours analyzing data...
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How to Improve Customer Experience in Call Centers

How to Improve Customer Experience in Call Centers

From the first telephone call made by Alexander Graham Bell in 1876 to the billions of phone calls that connect people every day, we’ve come a long way. However, not all phone conversations are a pleasant exchange of thoughts. Remember when you tried dialing a customer care number only to experience a painful never-ending hold...
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How to Effectively Design an eLearning Course

How to Effectively Design an eLearning Course

If you’ve tried to design an eLearning course, you may have realized that it’s a time-consuming process, especially if you’re doing it for the first time. While you may find it challenging to choose the right design model, managing the eLearning design project till the end can be stressful at times. The success of such...
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12 Crucial Tools for Remote Teams During the COVID-19 Epidemic

12 Crucial Tools for Remote Teams During the COVID-19 Epidemic

What was once a dream for many working people is now a reality, albeit not in the best of circumstances. In my history of working with people, I have personally encountered not an insignificant number of people who preferred to work from home, rather than go to an office building. Think about it: you save...
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