Your 5 Step Guide to Create a Perfect Project Plan

There are times when you observe that your team isn’t delivering on a project as planned. The success or failure of a project depends on various factors – correct allocation of resources, task delegation, regular project monitoring, etc. While these factors can make or break a project, a proper project management plan is what truly...
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6 Clear Signs That Show Your Organization Needs an LMS Software

If your employee training is not delivering the desired results, the problem most likely lies in the training tools and methodology you utilize. In such a situation, it is necessary to identify whether you need to overhaul your current employee training program. You can bank on a Learning Management System (LMS) for an effective and...
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Effective Ways to Improve Your Survey Response Rate

Surveys are the most convenient and the best way to collect feedback about a product or service. However, while it may seem easy to get respondents to take the survey, it is not so in reality. About 75% of online surveys fail to get their minimum anticipated survey response rate. As an online surveyor, you...
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How SaaS Help Desk Software Helps in Achieving Business Goals

Lead generation, sales, and operations continue to be the top business goals, but customer service is the foundation of organizational success. Without offering a delightful service experience to customers, your business may suffer in the long-run, since dissatisfied customers can jeopardize your business. Customer service processes are complex, which include handling a flood of tickets,...
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Live Chat vs Chatbots: What You Need to Know

You must have heard this a lot: Customers want their issues resolved, and they want it done now And why shouldn’t they? They are aware that organizations use tools like live chat software, ticketing systems, and online repositories to make the support process seamless. When it comes to instant support, we think of live chat...
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Grow Your Email List with Easy to Use Quiz Building Software

Online quizzes are trendy and your target audience loves taking quizzes. Quizzes are informative and entertaining and they help to grow your business as well. Quizzing is a tool that companies can use to grow their email list and build on good-quality leads. As a business, you may plan any quiz for your target audience,...
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Essential Tactics for Creating Valuable Customer Surveys

There is nothing more effective than a customer survey when it comes to knowing if your customers are satisfied with your products and services. It gives your customers a chance to voice their concerns and praise or criticize the offerings that they’re dealing with. Using surveys to gain feedback and insights from your customers has...
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How to Win Buyers and Influence Sales with FAQ Software

“There is only one boss; the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” -Sam Walton This quote clearly indicates the immense power customers have. Realizing this can shake you up, no matter how comfortable you are in your position in the...
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