Today, when hiring the best talent is one of the top contributing factors to companies’ growth, pre-employment tests have become a significant tool for companies.
Hiring suitable candidates for a job role in an efficient and cost-effective way is crucial for the success of this HR function.
Even a tiny hiring mistake can cost $840,000!
Yup! You read that right!
That’s the bottom line cost of hiring a second-level manager earning about $60,000/year and terminating them after a year and a half.
If only there were a tool to avoid any hiring mistakes, companies wouldn’t have to bear such hefty costs of a bad hire.
Thanks to technology, there are!
Such tools are called pre-employment assessments & tests or pre-hire tests created using online assessment software.
In this blog, we are going to discuss them – from what they are to the best practices to implement them in your hiring process.
Let’s start with the basics by understanding what such assessments are and how these work.
What are Pre-Employment Assessments?
Pre-employment assessments or tests are standardized questions that help gather relevant data on candidates during the hiring process. They are a reliable means of gaining insights into the capabilities and traits of prospective employees.
These tests have become wildly popular in recent years as businesses that use online assessment software have a leg-up against those who don’t.
Meaning, they’re 36% more likely to be satisfied with their new hire and less likely to make a $25,000 hiring mistake.
That is because a pre-employment test includes but is not limited to:
It helps you have a holistic view of your candidates and, most importantly, a ranking system driven by data. So, you don’t make the hiring move only based on your gut feelings!
What Are the Different Types of Pre-Employment Tests?
Depending on the type of test you use, pre-employment assessments can help provide data that you can use to determine a candidate’s ability to perform in the workplace. The most commonly used types of pre-employment tests are:
Cognitive Aptitude Test
Cognitive aptitude tests predict how a candidate will perform on the job with their cognitive abilities.
With the candidates’ answers in the test, you can learn how they can handle and respond to challenging situations.
The General Aptitude Test, commonly known as GAT, is a perfect example of a cognitive test used to assess a candidate’s logical, verbal, and analytical ability.
Skills & Knowledge Test
Skill tests and knowledge tests are used to assess if the candidate has the essential skills and knowledge required to perform a particular job.
With a skill test, you can ask the candidate to perform a task to assess the level of knowledge and skill the candidates have mentioned on their resume.
For example, you want to hire a candidate for the role of the social media manager. In that case, you can use a social media marketing skills assessment to assess your candidates’ social media management
You can use this assessment to see if the candidate has certain traits such as extraversion, agreeableness, conscientiousness, openness to experience, and neuroticism.
These are some of the most popular pre-employment personality tests used by employers:
- The Caliper Profile
- The Myers-Briggs Type Indicator
- The SHL Occupational Personality Questionnaire
- The Hogan Personality Inventory (HPI)
- The DiSC Behavioral Inventory
Emotional Intelligence Tests
An emotional intelligence test is used to assess the candidate’s ability to understand other people’s emotions and their own.
Emotional intelligence forms the core of successful teamwork and, thus, is an essential trait for leadership and managerial roles.
Soft Skills Assessment
Hard or technical skills aren’t the only type of skills you need to assess when hiring someone. You must also test soft skills, such as communication, time management, etc.
Assessing soft skills enables you to hire candidates who not only possess the required knowledge for a position but also have the personal characteristics to collaborate effectively and be consistently productive.
Here are the top soft skills you need to look for in candidates:
- Workplace communication
- Time management
- Change management
- Leadership skills
- Email etiquette
- Conflict resolution
- Business etiquette
- Project management
- Social skills
- Negotiation skills
Safety & Compliance Assessments
Training new employees on compliance regulations and matters related to workplace safety & health makes for a key component of every employee onboarding program. But considering how important it is to ensure safety and compliance in business, it’s best to hire candidates who already have good knowledge of these subjects.
Doing so reduces the amount of training needed to bring new employees up to speed and ensures that you’re onboarding safety-minded and law-abiding people in your organization who can quickly become a part of your compliance culture.
Conflict Management Style Assessment
A conflict management style assessment lets you find out a person’s preferred way of dealing with workplace disagreements. You can include this assessment as part of your recruitment process to enable leaders to better manage new employees and train them on conflict resolution skills according to their conflict style.
Tip: Learn how to create a conflict mangement style quiz
Integrity tests are used to find out how reliable an applicant is when it comes to integrity and ethics. For example, an integrity test may include questions such as these:
- What would you do if a manager assigned you a task that breaches company policy?
- Is it ok from an ethical standpoint to publish work samples on one’s website?
- Have you ever lied to a reporting authority in a previous job?
- Would you do something illegal to satisfy a client?
You can conduct an integrity test in a couple of different ways:
- Conduct a video interview quiz and ask the candidates to give a comprehensive answer to your questions by recording videos.
- Conduct an assessment test to check candidates’ knowledge about integrity, ethics, and business conduct.
So, those were the types of pre-employment tests you can create with online assessment software. Now let’s understand why you must use these different types of pre-hire tests.
Why Should You Use Pre-Employment Testing?
Besides the fact that a pre-employment test offers a standardized way to gather data on your candidates, you should use a pre-employment test for the following reasons:
1. To Avoid the $840,000 Hiring Mistake
One of the most important reasons you should use a skill assessment test is to avoid the cost of bad hiring.
The total cost of hiring and letting go of the wrong candidate includes hiring costs, total compensation, eventual severance pay, and other factors, such as legal fees, etc.
Let’s look at the following infographic to fully understand the cost of a bad hire.
Since a pre-employment assessment involves an assessment of core traits and skills, it’s easier to hire the best candidates.
2. To Rule Out Misrepresentation
Often hiring managers hire a candidate only because they have a great set of skills mentioned in their resume. But, do they possess those skills? How do you find out?
Research by Inc. shows that 85% of candidates lie on their resumes. These lies range from the skills listed to the diplomas secured.
So naturally, you can’t really rely on the information provided by candidates. But, what you can do is use a skill assessment test to see if they really possess the skills and knowledge mentioned in their resume.
Also, you can configure settings to prevent cheating on the test, and hence, rest assured that the candidates aren’t scoring using unfair means.
3. To Narrow Down The List of Candidates
By gathering sufficient data on applicants, you can use the results from the test to ask candidates specific questions related to their skills and work experience.
This exercise will help you quickly narrow down the number of applicants you’re going to hire, especially if you have a lot of resumes to sort through.
Case Study: John Baker Sales
|John Baker, the owner and founder of John Baker Sales, uses pre-employment testing to hire smart people.
John had earlier revealed that he struggled with finding candidates that matched their hiring criteria, and asking them to take paper-based tests was a time-consuming process. But, using pre-employment tests created with an online test maker has made their hiring process much more efficient.
In his words, “as a part of our pre-screening process, we send them a link to the same test that we create, and if they don’t meet our minimum score requirements, they are eliminated from a face-to-face interview. This approach has saved us countless hours over the past five years.”
To keep it simple for you to understand, we’ve summed up the benefits of using the pre-employment tests in our next section.
What Are The Benefits of Using a Pre-Employment Test?
An online assessment system provides much more value – and saves you much more time – than trying to create, administer and score tests manually. These are some of the major benefits of using one:
1. Increased Efficiency
According to research, the average recruiter spends nearly 63% of their time on the phone per week. Meanwhile, in-person interviews can last an average of 40 minutes, and the average time to fill a job role is found to be 42 days.
These metrics imply that the hiring process can be incredibly overwhelming for some hiring managers.
The large pool of applicants makes it increasingly difficult for managers to handle the flow and identify the best candidates. Using pre-employment tests can streamline the hiring process to a great extent.
- These tests can save you time when placed at the top of the hiring funnel.
- With the help of AI-enabled test results, you can easily weed out underskilled candidates from the pool.
- Candidates who score high and complete the test are those you need to move forward.
- Setting a minimum cut-off score will help you narrow down the number of candidates to select for personal interviews.
- You can limit the hours you spend on repetitive, time-consuming hiring activities and easily discover the right candidates for the job.
What’s more, you can even get to know your candidates by creating video interview questions and adding them to your skill assessment tests.
Watch: How to Create a Video Interview Question
2. Quality Hiring
People differ in terms of many physiological and psychological characteristics. But these differences can’t be seen or heard. You can only see their impact on other variables.
For instance, you can’t observe strength, but you can observe people with heavy lifting abilities, which is an indicator of strength. Similarly, you can’t observe analytical aptitude but measure it with a test.
Such differences in characteristics among people have important implications in the employment context.
Candidates who apply for a job role may vary widely in their knowledge, skills, abilities, interests, work styles, and other characteristics.
You can’t assess their skills or abilities by looking at their resume. But with a well-validated employment test, you can gather accurate information to determine if the candidate possesses the knowledge, skills, and abilities to excel at the job role you’re hiring for.
For example, an applicant’s score on a mechanical skills assessment test will reflect their mechanical skills, knowledge, and ability.
You can use this score to predict how well that applicant is likely to perform in a job that requires mechanical ability, as demonstrated through a professionally conducted skill assessment test.
3. Increased Employee Retention
Pre-employment testing ensures that the candidates you hire have the adequate aptitude and skills required to perform the job well, along with a personality that will help them thrive in your organization.
These factors contribute to the candidate’s performance prediction in the long run and may reduce the likelihood of them being let go and the likelihood of them quitting the job.
4. Reduced Turnover Costs
No matter what industry you’re in, seeing a spike in your company’s turnover will probably cause a spike in your blood pressure. Hiring and then replacing employees is a costly affair that can result in more expenditure than the actual salaries.
According to Jorgen Sundberg, owner & CEO of the employer branding firm Link Humans, the average cost of hiring a wrong employee is $840,000, which includes the cost of hiring, total compensation, eventual severance pay, and other factors, such as legal fees.
Given the cost that high turnover rates can inflict on your business, you must seek effective methods of reducing them.
Resumes provide limited information, which isn’t enough to evaluate the true potential of candidates’ on-the-job performance.
On the other hand, a well-designed pre-employment test can provide you with much more accurate, objective information to evaluate your candidates.
You can accurately assess their knowledge and skills and determine how well they match with the job role, which in turn, will increase the odds of you hiring the right person for the job, ultimately reducing the turnover rate.
5. Easy Remote Hiring
Using online assessment software to conduct pre-hire tests and video interviews can make hiring people remotely at a scale much easier. That’s because online assessments are flexible. Candidates can take your assessments at a time and place that best suits them and don’t need to visit your or your staffing firm’s office.
While streamlining the remote recruitment process, this also widens your candidate pool by enabling you to hire from any time zone.
6. Smoother Onboarding
The role and importance of pre-employment assessments isn’t limited to hiring. Conducting these tests also lets you onboard new employees efficiently as they give you a fair idea of a candidate’s personality, current knowledge level, and immediate training needs.
Armed with accurate knowledge of new employees’ skills and personality, leaders and corporate trainers can craft more personalized onboarding and training programs to save time and money while improving the new team member’s experience.
Now that you’re familiar with the benefits of using a pre-employment screening test, let’s look at some of the best practices for using pre-employment testing.
Best Practices for Implementing Pre-Employment Testing
Before you decide to create a pre-employment test and implement it into your hiring process, you must learn how to get the most out of it. Below we’ve shared the best practices that will help you make the smartest hiring decisions:
1. Choose the Right Test
You can’t use the same test for every job role that you’re hiring for. Every job role requires a specific set of skills and knowledge. That’s why you need to choose the right test to assess your candidates.
Ensure that the test you choose has a range of questions that help you narrow down the focus of your assessment. You should test for skills, learn if they have the desired knowledge, and get to know them.
2. Validate the Test
Ensure the validity of the test you’re going to use before you share it with the applicants.
Does the assessment include questions that cover all the aspects of the pre-employment testing?
Does it include any unnecessary questions?
Eliminate any questions that do not serve your purpose to ensure the test you use for skill assessment is totally valid. The questions used in your assessment should help you evaluate the desired skills and help you predict the extent to which the candidate is capable of performing the job.
3. Test at the Right Time
Timing is everything, especially when it comes to adding a skill test to your hiring process.
Often, the candidates you interview turn out to be not as technically skilled as the job role requires. That’s when you realize all the time spent in lining up the candidate for the actual interview has gone to waste.
According to Harvard Business Review skill tests should be placed early in the hiring process.
According to their research’s findings, “Businesses can reduce costs and make better hires by using short, web-based tests as the first screening step. These tests help weed out the least-suitable applicants, leaving a smaller, better-qualified pool to undergo the more costly personalized aspects of the process.”
So, when you create a skill test, you screen candidates in, not out.
If the volume of candidates is huge, filter the highly skilled candidates using smart reports and statistics.
This way you can rest assured that only those candidates who have the right skills for the job role progress further through the selection stages.
5. Track Completion Rates
With the job market on an all-time low, people spend an average of 11 hours scouting for a job to apply to. So, it’s quite natural to get burned out.
When conducting a pre-employment test, you’re also allowing the candidate to take a break from the stale interview experiences, rise above their resume, and showcase their personality.
While the candidates take their test, it’s your job to track the completion rates. With higher completion rates, you can expect to have a positive recruiting experience. Only the candidates genuinely interested in applying their skills to the job role will be moving forward in the process.
You can also track the progress of your candidates and assess the difficulty level of your assessment by seeing the questions that were skipped the most by candidates.
Accordingly, you can change or modify the questions in the test.
6. Establish Minimum Cutoff Scores
Establishing a minimum cutoff score can help you minimize the chances of bad hires.
That is because the higher your cutoff score is, the more likely it is that candidates scoring above the cutoff will have the skills to excel in the job.
But, how do you determine the right cut-off score?
For that, we advise you to take into account the specific dynamics of your hiring process, such as the size of your candidate pools, your applicant-to-hire ratio, and other factors.
But, you must avoid setting it too high because it’ll probably filter out too many qualified people.
7. Use the Best Pre-Employment Testing Software
Well, this should have been listed at the top of the best practices, but here we are. We recommend using the best online assessment software for creating and sharing the pre-employment tests.
Simply because it’ll help you do the following:
- Create assessments in minutes
- Shed the burden of writing down the right questions
- Help with automatic grading or scoring
- Provide detailed and insightful reports to speed up decision making
- Test candidates no matter where they are and what device they use
- Make hiring more objective
- Manage candidate data by integrating with your HR software to keep the hiring process on track
Take Hiring to the Next Level
Pre-employment tests are beneficial for employers, candidates, and the company as a whole. Even though they are only used to assess and not select candidates, they make hiring faster, fairer, and more efficient. Pre-employment assessments can even turn out to be the most helpful resource for you in your recruitment process.
All you need is the right assessment software.
ProProfs offers a simple yet feature-rich assessment platform that lets you easily create and conduct assessments tailored to your requirements. ProProfs lets you configure and secure assessments with 100+ settings and comes bundled with a massive quiz and assessment library featuring 100+ professionally-designed pre-hire tests and over a million ready questions on thousands of topics.
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