4 Proven Ways to Level Up Customer Trust

4 Proven Ways to Level Up Customer Trust

Companies today invest a lot in gaining top customer service skills. Businesses implement marketing strategies that they are confident will work out with their consumers and help them connect instantly. However, building trust is a lengthy process that many business owners claim can take years. Is it because consumers do not trust contemporary marketing methods?...
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What is Earned Value Management & How its Theories Affect PM Software

What is Earned Value Management & How its Theories Affect PM Software

When the first-ever project management department was developed in the US Navy in the 1950s, it was just the beginning of a glorious journey. At the turn of the millennium and (almost) two decades later, we are still marveling at the wonders project management can do for us. From NASA to your local advertising agency,...
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The 2019 Learning Management System Forecast

The 2019 Learning Management System Forecast

Teaching in the Internet age means we must teach tomorrow’s skills today – Jennifer Fleming They say that a person is as good as dead the day they stop learning as it stunts their personal growth. Today, there are so much information and knowledge available for us to absorb that no person can ever say that...
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6 Email Management Tips That Can Increase Your Productivity By 90%

6 Email Management Tips That Can Increase Your Productivity By 90%

Email is still a crucial channel to master if you want to be successful. Brands have been sending more emails than ever, and marketers consider emails to be among the most effective online communication channels. Email marketing expert Dela Quist states: To not have an email address is the digital equivalent of being homeless However,...
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How to Improve Collaboration Within Your eLearning Team

How to Improve Collaboration Within Your eLearning Team

There’s no denying that “two heads are better than one”.  While this adage is undeniably true, the question is not only how do you achieve seamless collaboration, but how to improve collaboration in order to ensure the attainment of shared goals? Well, according to the famous philanthropist and business magnate, Andrew Carnegie, the answer lies...
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Top Reasons Why Your Business Needs a Knowledge Base

Top Reasons Why Your Business Needs a Knowledge Base

Does your business need a knowledge base? This question can be answered by another question – Do you want happy customers and knowledgeable employees? If your answer is ‘yes’, then your business surely needs a knowledge base. Let’s first take a look at what a knowledge base is. In simple terms, a knowledge base is...
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9 Essential Tips for Winning at Customer Success

9 Essential Tips for Winning at Customer Success

Technology has changed communication norms for good. With ongoing technological developments, a new term is born: Globalism. Thanks to its combination with the internet, there are no limits for communication. You can reach whoever you want, whenever you want, at any circumstances as long as you have a battery and an internet connection. This created...
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