5 Transformations Underway in Learning & Development Industry in 2019

Education is on its way to becoming the fastest growing sector in the digital age, thanks to the availability of free online resources and e-learning platforms. It is estimated by Forbes that the e-learning sector will peak at $325 billion in revenue by 2025. This number clearly shows that this may be the best time...
Read More

Follow These Rules for Great Customer Service

Are your customers not so important for you? Do you often avoid their issues and requests? Are you witnessing a steady loss of customers? If the answer to all these questions is “yes”, your business is surely in big trouble, my friend! It’s high time that you realize the value of customer service and loyal...
Read More

Why Gamification in Corporate Training Really Works

Life is more fun if you play games Roald Dahl, British novelist and fighter pilot. 72% of people firmly believe that gamification at their workplace inspires them to work harder. When implemented in the right manner, gamification in corporate training can enhance employee engagement and productivity level in a big way. Before we discuss the...
Read More

Why Do We Need Online Survey Software?

If you’re a regular online shopper like I am, pretty sure when you complete a transaction, you get one of those satisfaction surveys too. Even when carpooling or taking a cab, they ask you to rate the ride and so on, so why exactly do companies conduct surveys? To put it simply, companies conduct surveys...
Read More

Extended Enterprise LMS: Simplifying Customer and Partner Training

The purpose of training is to tighten up the slack, toughen the body, and polish the spirit.  – Morihei Ueshiba, Japanese martial artist. Organizations that have a presence in multiple geographies around the world often face the need to train stakeholders stationed in those places from time to time. The effectiveness of such a training...
Read More

Studio-40 Bestows ProProfs Chat with the Best Live Chat Software Award

ProProfs Chat has been chosen among the best live chat software tools evaluated by Studio-40, ranking it at the fourth position among its competitors. The expert’s jury at Studio-40 added ProProfs Chat in a list of “22 Best Live Chat Software in 2019” in February 2019 and awarded a badge as well. The experts described...
Read More

How Can Companies Leverage Quizzes for Brand Promotion?

A lot of good companies fail to rise above mediocrity simply because they fail to promote themselves at the right time. Using trending topics for advertising is a well-known marketing tactic. There are various ways such tactics have been used for long term promotion. Big brands have a unique identity which they have slowly developed...
Read More

Two-Fold Benefit of Using Online Quiz Tool in the Learning Industry

A lot of research has been conducted to determine the benefits of online tests, quizzes, and assessments in learning & development. Even though there is so much that has already been said about quizzes, there are a plethora of things that make them ideal for the learning industry. Most of this research points to several...
Read More

Why Engagement Strategies & Investment Are Important for Customer Retention

A Forrester report highlights increasing customer retention by 5% can increase profits by up to 95%. Loyal customers spend about 30% more with brands than new customers. An investment to increase retention by 5% is surely a worthy business investment. For effective customer retention, a focused and dedicated approach needs to be kept in mind. And,...
Read More

LMS Reporting: A Must in Every Data-Driven Learning Ecosystem

Enterprises always feel the need to provide continuous training to their workforce so that the latter can fit into modern workplaces. Creative problem solving, collaborative skills, adaptability, and agility are some of the competencies employers look forward to in their employees. In fact, talent has become a key differentiator in the present business world. Talent...
Read More
942
Reads