5 Great Tips to Write Engaging Quiz Questions for Marketing

5 Great Tips to Write Engaging Quiz Questions for Marketing

It wasn’t too long ago that marketers realized the value of including quizzes as a part of their marketing strategy and quizzes soon became a tool for lead generation. These days, almost every other brand is considering quizzes as a means to gather customer data and a source to look into customers’ taste & preference....
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100+ Customer Service Statistics & Facts of 2019

100+ Customer Service Statistics & Facts of 2019

Do you know how to keep your customers satisfied? Customer service is a high-stakes game. Every company is competing for the same customers, and customer satisfaction is one of the main differentiators between success and failure. Perhaps one of the greatest risks to company reputation today is that a single disgruntled customer has the power...
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4 Proven Ways to Level Up Customer Trust

4 Proven Ways to Level Up Customer Trust

Companies today invest a lot in gaining top customer service skills. Businesses implement marketing strategies that they are confident will work out with their consumers and help them connect instantly. However, building trust is a lengthy process that many business owners claim can take years. Is it because consumers do not trust contemporary marketing methods?...
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What is Earned Value Management & How its Theories Affect PM Software

What is Earned Value Management & How its Theories Affect PM Software

When the first-ever project management department was developed in the US Navy in the 1950s, it was just the beginning of a glorious journey. At the turn of the millennium and (almost) two decades later, we are still marveling at the wonders project management can do for us. From NASA to your local advertising agency,...
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The 2019 Learning Management System Forecast

The 2019 Learning Management System Forecast

Teaching in the Internet age means we must teach tomorrow’s skills today – Jennifer Fleming They say that a person is as good as dead the day they stop learning as it stunts their personal growth. Today, there are so much information and knowledge available for us to absorb that no person can ever say that...
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6 Email Management Tips That Can Increase Your Productivity By 90%

6 Email Management Tips That Can Increase Your Productivity By 90%

Email is still a crucial channel to master if you want to be successful. Brands have been sending more emails than ever, and marketers consider emails to be among the most effective online communication channels. Email marketing expert Dela Quist states: To not have an email address is the digital equivalent of being homeless However,...
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How to Improve Collaboration Within Your eLearning Team

How to Improve Collaboration Within Your eLearning Team

There’s no denying that “two heads are better than one”.  While this adage is undeniably true, the question is not only how do you achieve seamless collaboration, but how to improve collaboration in order to ensure the attainment of shared goals? Well, according to the famous philanthropist and business magnate, Andrew Carnegie, the answer lies...
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