7 Tips to Craft a Sales Enablement Strategy That Actually Works

What is the ultimate goal of any business? To sell, earn revenue, and build lasting relationships with customers.  All of this is directly dependent on those in the front line, i.e., your sales soldiers. They fight and fall multiple times to drive customers to the point where they happily want to do business with you....
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How to Implement Customer Service Policies for Your Growing Business

How to Implement Customer Service Policies for Your Growing Business

In a parallel universe, customers might be 100% satisfied with every brand they buy from. However, the reality is that modern customers are encountering horrifying service experiences in this part of the Universe. For example, who could forget the dreadful incident of the United Express Flight 3411 in 2017? Here is a quick recap: Right...
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How Live Chat Helps You Shape Customer Journey

How Live Chat Helps You Shape Customer Journey

Imagine being in your customers’ shoes. You’ve landed on the website due to a certain search query and find the product you need. You add it to the cart and are ready to check out. But the moment you reach the checkout page, you realize that you don’t have an account and are requested to...
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Proprofs Knowledge Base Bags the Prestigious ‘Happiest Users’ Badge by Crozdesk

Proprofs Knowledge Base Bags the Prestigious ‘Happiest Users’ Badge by Crozdesk

ProProfs Knowledge Base continues to script its success story with yet another achievement this year. The simple yet powerful tool earned the popular ‘Happiest Users’ badge 2020 for its positive user satisfaction.  This prestigious badge is awarded to only those solutions that have achieved high user satisfaction and happy customers on Crozdesk and even other...
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Improve Your Human Resources Operations With HR Documentation

Do you remember the last time you checked in on the HR executives only to find that they are almost always away from their work stations?   That’s the order of the day for HR professionals. Since their work revolves around employees, they are left with no choice but to hustle across the length and breadth...
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10 Best Features You Need in Your Online Assessment Software in 2020

10 Best Features You Need in Your Online Assessment Software in 2020

“The students of the future will demand learning support that is appropriate for their situation or context. Nothing more, nothing less. And they want it at the moment the need arises. Not sooner, not later. Mobile devices will be a key technology to providing that learning support.” – Dr. Marcus Specht, Professor of Advanced Learning...
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Agile Planning: What Is It & How You Should Do It

Agile Planning: What Is It & How You Should Do It

Change is the only constant. — Heraclitus Being adaptive to change is extremely important, irrespective of the industry you are working in. You cannot be skeptical about this, because you cannot reap benefits for a longer time if you fear going outside of your comfort zone. Nokia is a vivid example in this context, as...
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