The Ultimate Guide to Create a Training Manual

The Ultimate Guide to Create a Training Manual

Are you constantly answering repeated questions by employees? Are you facing employee churn and finding it challenging to retain employees for a long term?   Ever wondered as to what can be the reason behind these persistent problems? Think about it, and you might get a hint. In fact, if you analyze, ineffective or worse, lack...
Read More
Simplifying Project Human Resource Management – A 101 for Managers

Simplifying Project Human Resource Management – A 101 for Managers

I get asked about project success criteria a lot, specifically about handling complex stages and elements of project management. So I thought let me start with handling the important and unpredictable elements crucial to project success- human resources.  Let’s understand the concept of human resources with the help of an example.  As a project manager,...
Read More
What Is Cost Management in Project Management

What Is Cost Management in Project Management

Every new project comes as a delight to client-centric companies, as they get a golden opportunity to uplift their business growth. However, the factor that decides whether they will thrive or fail at the end is their project management efforts. It is very important to put in all the efforts with all your heart into...
Read More
Top 5 Ways Machine Learning & AI is Transforming the Education System

Top 5 Ways Machine Learning & AI is Transforming the Education System

Artificial Intelligence and Machine Learning are gaining widespread adoption in the past few years. Interestingly, the education industry hasn’t been shy in implementing both of these advancing technologies. In this blog, we’ll discuss how ML and AI are transforming the education system. In this era of rapidly-evolving technology, the way we learn has undergone a...
Read More
16 Apps and E-Tools to Kickstart Your Business

16 Apps and E-Tools to Kickstart Your Business

The Internet has a variety of apps and tools for entrepreneurs like you. They can help you manage finances, accounting, marketing, content creation, and many other areas of business. In fact, the more your business grows, the more tools you need to ensure that you cover everything. This concise guide presents a list of 15...
Read More
How to Reduce Customer Service Emails: Tips & Tricks

How to Reduce Customer Service Emails: Tips & Tricks

  Email usage in customer service is still rampant despite the emergence of self-service platforms, live chat, and social media. The influx of technology disrupted the email culture, but only to an extent, as it has not yet been wiped out completely. People take time to embrace and accept the shift, especially those who are...
Read More
B2B Vs B2C Customer Support: How They Are Different

B2B Vs B2C Customer Support: How They Are Different

For every organization, customer support should be a top priority as it has the potential to make or break any business. When you respond to the queries of your customers on time and resolve their issues promptly, it yields a gratifying experience. When the customers are happy with the services, your business is expected to...
Read More
How Do You Measure Customer Experience Success

How Do You Measure Customer Experience Success

We’ve all heard way too many times that happy customers are the cornerstones of a successful business. But what exactly does a happy customer mean to your brand? And what do you even mean by a happy customer? Apparently, even though all serious businesses want to have their customer satisfaction at the highest level, not...
Read More
Sexual Harassment Prevention Training Requirements: 2020 Edition

Sexual Harassment Prevention Training Requirements: 2020 Edition

“Sexual harassment is happening everywhere, silently.” According to the National Sexual Violence Resource Center (NSVRC): 👉 1 in 3 women and 1 in 6 men in the U.S. experienced some form of contact sexual violence in their lifetime 👉 40.8% of female rape victims reported the perpetrator as being an acquaintance 👉 91% of victims...
Read More
The “How” and “Why” of Learning Outcomes in eLearning Courses

The “How” and “Why” of Learning Outcomes in eLearning Courses

How Learning Outcomes Affect Learner Behavior in Online Training Online learning and training can be implemented quickly without a lot of thought and planning. If it’s obvious that a course is needed, and the course content suits a business purpose, then planning is not needed, right? Wrong. Planning your online courses using learning outcomes is...
Read More
658
Reads