Educational Assessment Software: The Evolution of Evaluation

Educational Assessment Software: The Evolution of Evaluation

AI & Machine learning has penetrated almost every vertical, education included.  As revealed in an eSchool report, AI in the education sector is expected to grow by 47.5% through 2021. Fortunately, they are not here to disrupt the modern methodologies applied in the classrooms around the globe.  It is quite the opposite; both AI and...
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Why Online Documentation Tools Are Marketing Assets

Why Online Documentation Tools Are Marketing Assets

Ask any business owner if marketing plays a significant role in growing his or her firm, and the answer would be a resounding yes.  Now ask whether documentation stands anywhere in the picture, and the reply would be a shocking No, except a few who might have realized its importance. With the extent to which...
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HR Training Software: What Makes It Your Wisest Business Investment

HR Training Software: What Makes It Your Wisest Business Investment

The goal of education is understanding; the goal of training is performance. – Frank Bell Visualize these scenarios: The vacant posts in your organization are taking tons of time to get filled There are growing grievances and employee litigations The HR department’s productivity is falling fast They are out of touch with the industry trends...
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How to Create and Sell Online Courses: A Step-by-Step Guide

How to Create and Sell Online Courses: A Step-by-Step Guide

It’s not about selling. It’s about creating value for your audience.  Jerry Allocca, award-winning digital marketing instructor According to the National Center for Education Statistics, U.S. Department of Education, more than 5 million students take online courses every year. Federal data collected from over 4,700 colleges and universities shows that more than 6 million undergraduate...
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Why Customer Service is Important to Businesses: Top 5 Reasons

Why Customer Service is Important to Businesses: Top 5 Reasons

Annually, U.S. companies lose more than $62 billion due to poor customer service. Not surprising, considering Americans tell an average of 15 people about a poor service experience, versus the 11 people they’ll tell about a good experience.  Bad customer service has become a major business problem today. It weakens the roots of even a...
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6 Ways a Survey Maker Can Help You

6 Ways a Survey Maker Can Help You

With the world continuing its march towards the digital space, data collection and information gathering have become both; easier and harder. Is that an oxymoronic statement? – Yes. Is it true? Also Yes. Why is that so? Because, while customers have embraced digital technologies to make collecting responses easier, they have become more aware and guarded...
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All Things About SaaS Customer Service

All Things About SaaS Customer Service

The importance of SaaS Customer Service is visible in these two data-proven statistics: AmericanExpress reports that 70% of consumers will go with the company that offers excellent customer support. On the other hand, in the same research, we can see that the average American tells 15 people when they’ve had a poor SaaS customer support...
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What is Task Management & How Does a Software Help

What is Task Management & How Does a Software Help

Right from your teams to clients to their projects, everything needs proper management.  But, what exactly is task management and why is it important? Let’s take the example of the NHS’ civilian project to emphasize the importance of task management. National Health Service or NHS is the publicly-funded healthcare system in England.  NHS launched a...
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The Ultimate Knowledge Base SEO Guide for 2019

The Ultimate Knowledge Base SEO Guide for 2019

Where do customers go whenever a question pops up in their minds? The answer is simple. They Google it. Without Google, yours and your customers’ lives are literally incomplete as it provides you the solution for everything. It’s omnipotent, omnipresent and omniscient.  That’s why it is so important to make your products and services rank...
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How to Create a Quiz Using Hotspot Questions

How to Create a Quiz Using Hotspot Questions

A lot of times we hear from teachers who want to go beyond just text-based questions & answers in their classroom. Playing with question types or their diversity is what helps in building the students’ interests in class. Interactive tests help them gauge their individual learning ability.  Studies show that test questions impact learning. But,...
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