5 Reasons Why Training Matters in the Construction Industry

Construction is a complex industry where a plethora of parameters can have an impact on the design, development, and completion of a project. Without a doubt, training is one of those elements as it can influence the quality of the work on and off site. On top of that, the advent of online technologies such...
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10 Powerful LMS Integrations You Should Find in Your eLearning Platform

“Things Grow Stronger When You Integrate” – Daniel Wilson A learning management system or LMS by itself is a powerful tool for online employee training as well as eLearning purposes. But when you integrate it with another equally robust and useful tool, it becomes unbeatable. Watch this video: It is just like the case where...
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Why Help Desk Software is Important for Your Business?

Customer service is the driving force for any business. You may have a great product, the best marketing team, but still, fail to reach out to your target audience and retain customers. What may be the reason? A bad customer experience. Did you know 32% of customers will walk away from a business after they...
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The Project Manager’s Guide to Vendor Selection

Most project managers shudder at the mention of a project that requires working closely with a vendor; I know I did. The effort and complexity of these projects are vastly underestimated because the naïve assumption is that, “the vendor will do all the work, right?” About a quarter of the way through the project people...
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How to Create a Facebook Personality Quiz

Recently, a number of engaging quizzes have stirred up Facebook. Quizzes on popular TV shows such as Game of Thrones and Harry Potter are some of the most popular facebook quizzes that are smashing traffic records. They are generating more Facebook comment threads than any viral posts in the site’s history. You may find people...
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6 Reasons Why Customer Support Is an Essential Part of Your Business

It takes 12 positive interactions to make up for 1 negative interaction with a customer. The worst part is, 33% of customers don’t even return after 1 negative experience. They are now served by your competitor. In short, customer support makes all the difference. One interesting thing to understand about customer service is that there...
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What Do HR Professionals Really Do? Dispelling 8 Common Myths

Human resources department is often viewed as a one-dimensional approach. But it is more than just focusing on talent management or keeping the employees aligned with the policies and goals of an organization. The responsibility of a human resources professional is complex and challenging. Of late, there is a huge transformation in the way of...
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How to Boost the Customer Lifetime Value of Your Promising Startup?

Young startups obsessively focus always on increasing the number of customers. Get more customers, we need more sales, connect with more leads, these phrases tend to be the most commonly spoken phrases during team meetings. Companies get so caught up with trying to acquire new customers that they tend to forget all about the existing...
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How Internet of Things (IoT) Is Affecting Project Management?

Project management is constantly evolving and finding new ways to improve organizational efficiency. It’s a critical process because keeping teams under control – larger ones in particular – requires a substantial amount of time and often results in underperformance. For instance, a Wellingtone APM report shows that only 37% of professional teams in the UK complete...
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Leverage Videos to Their Best in Your Knowledge Base

Videos are ruling the roost today. The online audience finds videos interesting and highly engaging. Anything that is colorful, visually-appealing and in motion attracts eyeballs, and hence, videos have become a necessity for online firms that seek to woo customers. Video content that’s put online is growing at an unprecedented rate but is it actually...
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