Trivia Quiz On Answering Client Questions!
7 Questions
| Total Attempts: 179
.
Questions and Answers
- 1.When responding to client questions you should insert links to videos and posts from the learning center.
- A.
True
- B.
False
- 2.It is not necessary to describe to a user how to find something on the site...they should just know.
- A.
True
- B.
False
- 3.RACE is the acronym we use when creating answers for our clients. It stands for Radically Awesome Customer Exposure.
- A.
True
- B.
False
- 4.Writing 'let me know if you have any more questions' at the end of your message is suggested.
- A.
True
- B.
False
- 5.If a client asks you about cashing out it's not really necessary to talk about how mature earnings work because that wasn't what they asked.
- A.
True
- B.
False
- 6.Proper grammar is not necessary for client communications because Coaches do not represent FanBox.
- A.
True
- B.
False
- 7.It's ok to use i or u in your replies to clients.
- A.
True
- B.
False
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