Trivia Quiz On Answering Client Questions!

7 Questions | Total Attempts: 179

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Trivia Quiz On Answering Client Questions!

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Questions and Answers
  • 1. 
    When responding to client questions you should insert links to videos and posts from the learning center.
    • A. 

      True

    • B. 

      False

  • 2. 
    It is not necessary to describe to a user how to find something on the site...they should just know.
    • A. 

      True

    • B. 

      False

  • 3. 
    RACE is the acronym we use when creating answers for our clients. It stands for Radically Awesome Customer Exposure.
    • A. 

      True

    • B. 

      False

  • 4. 
    Writing 'let me know if you have any more questions' at the end of your message is suggested.
    • A. 

      True

    • B. 

      False

  • 5. 
    If a client asks you about cashing out it's not really necessary to talk about how mature earnings work because that wasn't what they asked.
    • A. 

      True

    • B. 

      False

  • 6. 
    Proper grammar is not necessary for client communications because Coaches do not represent FanBox. 
    • A. 

      True

    • B. 

      False

  • 7. 
    It's ok to use i or u in your replies to clients. 
    • A. 

      True

    • B. 

      False

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