Bad Service In A Restaurant - Harold
Questions and Answers
- 1.
What does the waitress say when she hands in the menu to the customers? Does it show good customer service?
- 2.
What does the man order?
- 3.
What does the woman order? Is that Available? How does the waitress say that?
- 4.
Does the waitress ask about drink? Does she say it in a polite way? What drink do they order?
- 5.
When the woman asks for water, how does the waitress answer? Is there anything wrong with the words she says? Is there anything wrong with the way she says that?
- 6.
Do the customers guess that the service in the restaurant must be fast enough? Why?
- 7.
What else does the woman need along with her meal? Does she get them?
- 8.
What else does the man need along with his meal? Does he get them?
- 9.
Who had suggested eating in this restaurant - the man or the woman?
- 10.
Is the waitress's customer service poor? Why? Is it because of the words and sentences she uses in her speaking? What is wrong with her customer service?
- 11.
Watch the video: Bad Service in a Restaurant - Lesson 36 - English in Vancouver and then answer the questions below. https://www.youtube.com/watch?v=bk0oury3eeU
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