Bad Service In A Restaurant - Harold
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What does the waitress say when she hands in the menu to the customers? Does it show good customer service?
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About This Quiz
This quiz titled 'Bad Service In A Restaurant - Harold' assesses understanding of customer service quality in a restaurant scenario. It evaluates how staff interactions, menu offerings, and service delivery impact customer experience, focusing on verbal communication and service speed.
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What does the man order?
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What does the woman order? Is that Available? How does the waitress say that?
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Does the waitress ask about drink? Does she say it in a polite way? What drink do they order?
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When the woman asks for water, how does the waitress answer? Is there anything wrong with the words she says? Is there anything wrong with the way she says that?
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Do the customers guess that the service in the restaurant must be fast enough? Why?
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What else does the woman need along with her meal? Does she get them?
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What else does the man need along with his meal? Does he get them?
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Who had suggested eating in this restaurant - the man or the woman?
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Is the waitress's customer service poor? Why? Is it because of the words and sentences she uses in her speaking? What is wrong with her customer service?
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Watch the video: Bad Service in a Restaurant - Lesson 36 - English in Vancouver and then answer the questions below. https://www.youtube.com/watch?v=bk0oury3eeU
Quiz Review Timeline (Updated): Mar 22, 2023 +
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Current Version
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Mar 22, 2023Quiz Edited by
ProProfs Editorial Team -
Apr 18, 2020Quiz Created by
RMcNeill
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