This Customer Service: Quiz! MCQ assesses knowledge on team performance, issue resolution, and service quality at TWST. It covers specific metrics like NHBC scores and customer complaints, essential for professionals managing customer relations and service quality.
106.0%
106.9%
110.7%
98.3%
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Greg
Andy
Ash
Dan
Ryan
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Tricky
Dave
Geoff
Gerry
Brian
Luke
Jay
Neil
Phil
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£550
£250
£700
£400
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45
30
15
0
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Quality, Home condition, Service Before, Service After, Handover, Internal Design
Service Before, Completion on time, Quality, Service After, Standard of Finish, Recommend
Recommend, Home condition, Service Before, Quality, Service After, Standard of Finish
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Customer Support Operative
Customer Service Operative
Customer Solutions Operative
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5300
500
6000
5000
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All BU departments
Customer Service, Production and Technical
Customer Service, Production, Technical and Sales
Customer Service, Production, Sales and Commercial
Customer Service, Finance, Production, Technical, Commercial and Sales
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4
3
5
6
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Customer Support Liaison & Customer Support Administrator
Customer Service Liaison & Customer Service Administrator
Customer Liaison & Customer Administrator
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Kitchen fitting
Plumbing & heating
Plastering & dry lining
Painting & decorating
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5150
5350
5000
4900
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Leybourne Chase
Church Crookham
Kilnwood Vale
Tolworth Girls School
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Quiz Review Timeline (Updated): Mar 20, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
Primebeef Co. Customer Service
Serving only quality products and excellent courtesy.
Remember to read each question and answer carefully. Take note of the feedback after each question.
Questions:
15 |
Attempts:
176 |
Last updated:
Mar 17, 2023
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Rennen Mock Assessment 2.0
Rennen Mock Assessment 2.0 focuses on enhancing sales and customer service skills, covering objection handling, personal branding, and support tools like MyAudi Connect.
Questions:
15 |
Attempts:
39 |
Last updated:
Jul 18, 2023
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Customer Service Quiz
Jobs that require you to handle or deal with customers are some of the toughest jobs out there. We have brought this customer service quiz for you. Before you proceed with the...
Questions:
10 |
Attempts:
1028 |
Last updated:
Aug 26, 2023
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Customer Service MCQ: Trivia Quiz!
This Customer Service MCQ Trivia Quiz assesses key competencies in handling customer interactions effectively. It covers scenarios like dealing with inquiries, handling aggressive...
Questions:
10 |
Attempts:
2468 |
Last updated:
Mar 22, 2023
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Bad Service In A Restaurant - Harold
This quiz titled 'Bad Service In A Restaurant - Harold' assesses understanding of customer service quality in a restaurant scenario. It evaluates how staff interactions, menu...
Questions:
11 |
Attempts:
335 |
Last updated:
Mar 22, 2023
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2T251 Volume 3 (CDC)
This quiz titled '2T251 Volume 3 (CDC)' assesses key customer service skills, focusing on internal and external customer types, listening, empathy, and handling of passenger...
Questions:
106 |
Attempts:
1276 |
Last updated:
Mar 21, 2023
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