Rennen Mock Assessment 2.0

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Quizzes Created: 1 | Total Attempts: 33
Questions: 15 | Attempts: 33

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Rennen Mock Assessment 2.0 - Quiz


Questions and Answers
  • 1. 

    The 4-Step model for professional objection handling are?

    • A.

      Check with Customer, Acknowledge, Inquire, Answer Positively

    • B.

      Confirm, Clarify, Question, Solution

    • C.

      Agree, Offer, Understand, Solution

    • D.

      Confirm, Clarify, Question, Respond

    Correct Answer
    A. Check with Customer, Acknowledge, Inquire, Answer Positively
    Explanation
    The correct answer is "Check with Customer, Acknowledge, Inquire, Answer Positively." This model provides a systematic approach for handling objections in a professional manner. First, it emphasizes the importance of checking with the customer to fully understand their concerns. Then, it encourages acknowledging their objection to show empathy and understanding. Next, it suggests inquiring further to gather more information and clarify any misunderstandings. Finally, it advises answering positively to address the objection and provide a solution or resolution.

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  • 2. 

    PSI stands for

    • A.

      Prospect Satisfaction Index

    • B.

      Prospect Survey Index

    • C.

      Post Satisfaction Index

    • D.

      Prospect Service Index

    Correct Answer
    A. Prospect Satisfaction Index
    Explanation
    PSI stands for Prospect Satisfaction Index. This index measures the level of satisfaction that prospects have with a particular product, service, or experience. It is used to assess and improve customer satisfaction, identify areas for improvement, and make informed business decisions. The other options, Prospect Survey Index, Post Satisfaction Index, and Prospect Service Index, do not accurately represent the acronym PSI and are not commonly used terms.

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  • 3. 

    MyAudi Connect App has the following;

    • A.

      Safety & Security, Driver’s Behaviour, Lifestyle, Geo Location, Utility

    • B.

      Safety, Security, Lifestyle, Utility

    • C.

      PoI, Safety, RSA, Service Appointment

    • D.

      Vehicle Health, Service History, PoI, Concierge Services

    Correct Answer
    A. Safety & Security, Driver’s Behaviour, Lifestyle, Geo Location, Utility
    Explanation
    The MyAudi Connect App offers a range of features that include Safety & Security, Driver's Behaviour, Lifestyle, Geo Location, and Utility. These features allow users to ensure their safety and security, monitor their driving behavior, access lifestyle-related services, track their location, and utilize various utility functions.

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  • 4. 

    MyAudi Connect Helpline Number

    • A.

      080-61521150

    • B.

      080-61251510

    • C.

      080-61525510

    • D.

      080-62150125

    Correct Answer
    A. 080-61521150
    Explanation
    The correct answer is 080-61521150.

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  • 5. 

    ABCD Model of Personal Branding

    • A.

      Appearance, Behaviour, Communication, Digital Impression

    • B.

      Attire, Body Language, Communication, Dignified

    • C.

      Attire, Body Language, Convenience, Digital Impression

    • D.

      Appearance, Body Language, Communication, Dignified

    Correct Answer
    A. Appearance, Behaviour, Communication, Digital Impression
    Explanation
    The correct answer is Appearance, Behaviour, Communication, Digital Impression. This model of personal branding emphasizes the importance of how a person looks, behaves, communicates, and presents themselves online. It suggests that a person's appearance, behavior, and communication skills, both in-person and online, play a significant role in shaping their personal brand and how others perceive them. Additionally, the digital impression aspect highlights the impact of one's online presence and how it can influence their personal brand.

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  • 6. 

    Audi India has 3 Insurance Partners, what are they?

    • A.

      Bajaj Alliance, Reliance General Insurance, United India Insurance Company Ltd

    • B.

      Bajaj Alliance, United India Insurance Company Ltd, Digital

    • C.

      TATA AIG, ICICI Lombard, Barathi AXA

    • D.

      TATA AIG, Bajaj Alliance, United India Insurance Company Ltd

    Correct Answer
    A. Bajaj Alliance, Reliance General Insurance, United India Insurance Company Ltd
  • 7. 

    As Audi A8 launched globally in the year 2017, Mercedes-Benz S450 & BMW 740 Li launched in the year?

    • A.

      2013 & 2015

    • B.

      2012 & 2013

    • C.

      2014 & 2016

    • D.

      2013 & 2014

    Correct Answer
    A. 2013 & 2015
    Explanation
    The correct answer is 2013 & 2015 because the question is asking for the launch years of Mercedes-Benz S450 and BMW 740 Li. Since Audi A8 launched globally in 2017, it can be inferred that the other two cars were launched before that. Among the given options, only 2013 and 2015 fit this criterion.

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  • 8. 

    Mild Hybrid Technology contributes towards fuel saving of up to

    • A.

      0.7 litres/100km

    • B.

      0.7 litres/50km

    • C.

      0.8 litres/100km

    • D.

      0.6 litres/100km

    Correct Answer
    A. 0.7 litres/100km
    Explanation
    Mild Hybrid Technology contributes towards fuel saving of up to 0.7 litres/100km. This means that the technology helps in reducing fuel consumption by 0.7 litres for every 100 kilometers driven. This can be achieved through the use of a small electric motor that assists the combustion engine, allowing it to operate more efficiently and consume less fuel.

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  • 9. 

    How do you activate the Lane Departure Warning feature on Audi A6 MY 2020?

    • A.

      Through a button on the tip of the indicator lever/stalk

    • B.

      On the lower MMI Screen

    • C.

      Through Driver Information System

    • D.

      Through controls on steering wheel

    Correct Answer
    A. Through a button on the tip of the indicator lever/stalk
    Explanation
    To activate the Lane Departure Warning feature on the Audi A6 MY 2020, you need to use the button located on the tip of the indicator lever/stalk. This button allows you to turn on the Lane Departure Warning system, which helps to alert you if your vehicle starts to drift out of its lane without signaling. By pressing this button, you can activate this safety feature and enhance your driving experience.

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  • 10. 

    The screen resolution for MMI Navigation plus with MMI Touch Response A6 is

    • A.

      1540 X 720

    • B.

      1540 X 740

    • C.

      1520 X 700

    • D.

      1500 X 780

    Correct Answer
    A. 1540 X 720
    Explanation
    The correct answer is 1540 X 720. This is the screen resolution for MMI Navigation plus with MMI Touch Response A6.

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  • 11. 

    The Upper and Lower Screen sizes of A6 Premium Plus is

    • A.

      10.1” and 8.6”

    • B.

      8.8” and 8.6”

    • C.

      10.1” and 8.8”

    • D.

      8.8” and 8.2”

    Correct Answer
    B. 8.8” and 8.6”
    Explanation
    The correct answer is 8.8" and 8.6".

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  • 12. 

    The transmission system with BMW 530i M Sport is

    • A.

      8-Speed Steptronic Sport

    • B.

      9-Speed Tiptronic

    • C.

      7-Speed Steptronic Sport

    • D.

      87-Speed S Tronic

    Correct Answer
    A. 8-Speed Steptronic Sport
    Explanation
    The correct answer is 8-Speed Steptronic Sport. This means that the BMW 530i M Sport is equipped with an 8-speed automatic transmission system called Steptronic Sport. This transmission system allows for smooth and precise gear shifts, providing a sporty driving experience.

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  • 13. 

    What all can be viewed on the optional Head-up Display of the Audi Q8?

    • A.

      Speed of the car and Cruise control speed including speed limiter

    • B.

      Navigation Directions

    • C.

      Efficiency Assist and Warning Signals if applicable

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    The optional Head-up Display of the Audi Q8 allows the driver to view various important information without taking their eyes off the road. It displays the speed of the car, including the cruise control speed and speed limiter. It also shows navigation directions, helping the driver navigate without distractions. Additionally, the Head-up Display provides information on Efficiency Assist and displays warning signals if applicable. Therefore, all of the mentioned options can be viewed on the optional Head-up Display of the Audi Q8.

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  • 14. 

    What are the various boot capacity options on the Audi Q8 with rear seats pushed back completely, rear seats moved ahead completely and rear seats back rests completely folded respectively?

    • A.

      605, 680, and 1755 lts

    • B.

      506, 675, and 1750 lts

    • C.

      610, 670, and 1765 lts

    • D.

      605, 680, and 1785 lts

    Correct Answer
    A. 605, 680, and 1755 lts
    Explanation
    The correct answer is 605, 680, and 1755 lts. This suggests that the boot capacity options on the Audi Q8 vary depending on the position of the rear seats. When the rear seats are pushed back completely, the boot capacity is 605 liters. When the rear seats are moved ahead completely, the boot capacity increases to 680 liters. Lastly, when the rear seats' backrests are completely folded, the boot capacity reaches its maximum at 1755 liters.

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  • 15. 

    The Audi A8 is optionally available with Laser lights, what speed do they get activated?

    • A.

      90 kmph

    • B.

      70 kmph

    • C.

      75 kmph

    • D.

      120 kmph

    Correct Answer
    B. 70 kmph
    Explanation
    The correct answer is 70 kmph. Laser lights in the Audi A8 are activated at a speed of 70 kmph.

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