Objection Handling Quizzes, Questions & Answers

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This Sales Quiz titled 'How to Overcome Objections' assesses key skills in handling customer objections effectively. It covers recognizing reasons for objections, the importance of empathy, and strategic questioning to reveal...

Questions: 8 | Attempts: 4871 | Last updated: Aug 22, 2023

Sample Question 1
What are the common reasons customers object?

Lack of Knowledge, Lack of money, Lack of interest

Lack of Knowledge, Specific warranted concern, Hidden agenda, Perception issue, Not be clear about their interests

Lack of money, Perception issue, Hidden agenda, Lack of knowledge

Perception issue, lack of knowledge, Not be clear about their interests

Sample Question 2
When a customer puts an objection in front of you, you should _____________.

Find a way to over come it.

Ignore it

Redirect the conversation

Thank them

Rennen Mock Assessment 2.0

Rennen Mock Assessment 2.0 focuses on enhancing sales and customer service skills, covering objection handling, personal branding, and support tools like MyAudi Connect.

Questions: 15 | Attempts: 39 | Last updated: Jul 18, 2023

Sample Question 1
The 4-Step model for professional objection handling are?

Check with Customer, Acknowledge, Inquire, Answer Positively

Confirm, Clarify, Question, Solution

Agree, Offer, Understand, Solution

Confirm, Clarify, Question, Respond

Sample Question 2
PSI stands for

Prospect Satisfaction Index

Prospect Survey Index

Post Satisfaction Index

Prospect Service Index

Recent Objection Handling Quizzes

S111-ind Overcoming Objections & Value (Benefit) Statements Quiz - Au

S111-IND Overcoming Objections & Value (Benefit) Statements Quiz - AU

Please complete the following self-assessment quiz - Test your own knowledge but if necessary please refer back to the training materials, manuals and/or other relevant resources to complete the questions

Questions: 10 | Attempts: 77 | Last updated: Mar 20, 2023

Sample Question
Which of the following terms is not normally associated with the word "Objection"?

Disapproval

Opposition

Accommodating

Disagreeing

Resistance

Quiz #3- Objection Handling

Quiz #3- Objection Handling assesses knowledge on handling sales objections, understanding competitor dynamics, and customer acquisition strategies. It enhances skills in strategic communication and customer relationship...

Questions: 7 | Attempts: 159 | Last updated: Mar 21, 2023

Sample Question
Identify all of Groupon's current and potential competitors. (Check all that apply)

Yelp!

Living Social

BuyDig

BuyWithMe

Google Offers

Objection Handling Quizzes, Questions & Answers

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