Sales Logic Quiz

18 Questions

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Sales Quizzes & Trivia

Questions and Answers
  • 1. 
    You should have various techniques in  contacting lead clients with not less than four attempts that are not limited to phone calls only phone.  
    • A. 

      True

    • B. 

      False

  • 2. 
    Which of the following would be a good example of sales call objective?
    • A. 

      To sell five bags of seed

    • B. 

      To find out who influences the customer's decision making

    • C. 

      To demonstrate the product

    • D. 

      All of the above

  • 3. 
    The process of locating new customers is know as? 
    • A. 

      Demonstrating

    • B. 

      Seeking

    • C. 

      Qualifying

    • D. 

      Prospecting

  • 4. 
    Which of these are good inter-relational habits that a salesperson must have? (Check all that are correct)
    • A. 

      Make customers feel good about themselves

    • B. 

      Acknowledging you don't have all the answers to a complex problem

    • C. 

      Be a good organizer of your time

    • D. 

      Expect to be turned down now and then

  • 5. 
    What should you do in case you reach the voice mail of the buyer?
  • 6. 
    Which of these if the proper way to ask if your call is at a good time for the prospect?
    • A. 

      Do you have a minute?

    • B. 

      Are you in the middle of something important?

    • C. 

      Are you in the middle of something urgent?

    • D. 

      All of the above

  • 7. 
    When faced with a price objection, sales people should respond by?
    • A. 

      Lowering the price

    • B. 

      Asking their supervisor for assistance

    • C. 

      Showing how the solution presented is a good value for the asking price

    • D. 

      None of the above

  • 8. 
    Every sales call needs to end with a sale
    • A. 

      True

    • B. 

      False

  • 9. 
    Most people have poor listening habits. Which of the following are examples of poor listening?
    • A. 

      Criticizing the speaker

    • B. 

      Tuning out difficult or confusing information

    • C. 

      Tolerating or creating distractions

    • D. 

      Both a and b

    • E. 

      All of the above

  • 10. 
    When solving customers problems you should:
    • A. 

      Show customers how much you know

    • B. 

      Always try to view the problem as the customer sees it

    • C. 

      Point out the mistakes they have made

    • D. 

      Limit your solutions to what has worked in the past with others

  • 11. 
    Mr. Jones calls you to complain that the tomato plants that he bought died even before he could plant them. Which would be your best response to him
    • A. 

      You should have watered them more

    • B. 

      You should have called me sooner for help

    • C. 

      You can bring them in and we will replace them

    • D. 

      Ask him the purchase and planting date

    • E. 

      All of the above

  • 12. 
    Every customer has objections. You should be prepared to address objections by:
    • A. 

      Ignore them

    • B. 

      Selling suggestive products

    • C. 

      Having a complete knowledge of the product/products you are selling

    • D. 

      All of the above

    • E. 

      None of the above

  • 13. 
    In a survey of 66,000 customers, only 20 % responded, of these, 10 % said they were interested in a product from Rent to Own. How many were not interested in a product from RTO;
    • A. 

      1,320

    • B. 

      5,280

    • C. 

      6,600

    • D. 

      11,880

    • E. 

      13,200

    • F. 

      66,000

  • 14. 
    RTO is organizing a demonstration show, last year 80 people were there, but this year, the field officer thinks twice as many will be there and she prints enough flyers. At the show though, three times as many people come to the show! How many flyers were they short?
    • A. 

      80

    • B. 

      100

    • C. 

      160

    • D. 

      200

    • E. 

      240

  • 15. 
    A customer is buying a solar system to replace candles. If the customer is buying three candles a day, for K1.5 /candle, and there are 30 days in the month, and the monthly payment for the solar system is K90, how much does the customer save per month by purchasing the system?
    1.  
    • A. 

      15

    • B. 

      30

    • C. 

      45

    • D. 

      60

    • E. 

      90

  • 16. 
    An agent approaches 10 people per day for 30 days (a month). Of these, 10 % are interested in a product, and 5 % actually buy. How many customers are interested in a product, but don’t buy?
    • A. 

      1

    • B. 

      10

    • C. 

      15

    • D. 

      30

    • E. 

      50

  • 17. 
    Building rapport with a customer is the same as
    • A. 

      Making a sale

    • B. 

      Establishing trust

    • C. 

      Building a Rent to Own house

    • D. 

      Getting their phone number

  • 18. 
    A sales lead is
    • A. 

      A customer who wants to know more information about farming

    • B. 

      A customer who is interested in a product

    • C. 

      A customer who already has a product

    • D. 

      A customer who doesn’t know about Rent to Own