Are You The Perfect Salesman?

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| By Marygolddk

Marygolddk

Community Contributor

Quizzes Created: 3 | Total Attempts: 1,463

Questions: 13 | Attempts: 536 | Updated: Nov 16, 2023

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Are you the perfect salesman, and would you be able to pass this quiz? The way to be a perfect salesman is always to put the customer first. Customers tend to respond well to someone willing to talk to them about the product. Find out what the customer wants and why they want it. If you're going to become a perfect salesman, look no further than this quiz.

Questions and Answers

1.

Which activity is part of the sales order entry process?
- A.
  
  Setting customer credit limits
- B.
  
  Checking customer credit
- C.
  
  Preparing a bill of lading
- D.
  
  Approving sales returns
Correct Answer
B. Checking customer credit

Explanation
Checking customer credit is part of the sales order entry process because it involves verifying the creditworthiness of the customer before accepting their order. This step ensures that the customer has the financial capability to fulfill their payment obligations, reducing the risk of bad debts and potential losses for the company. By checking customer credit, the company can make informed decisions regarding the acceptance or rejection of sales orders, ensuring the financial stability and profitability of the business.

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2.

Which document often accompanies merchandise shipped to a customer?
- A.
  
  Picking ticket
- B.
  
  Packing slip
- C.
  
  Credit memo
- D.
  
  Sales order
Correct Answer
B. Packing slip

Explanation
A packing slip is a document that often accompanies merchandise shipped to a customer. It provides a detailed list of the items included in the shipment, including quantities and descriptions. This document is essential for both the customer and the seller as it helps ensure that the correct items have been shipped and received. It also serves as a reference for the customer in case they need to verify the contents of the shipment or make a return or exchange.

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3.

Which method is most likely used when a company offers customers discounts for prompt payments?
- A.
  
  Open-invoice method
- B.
  
  Balance forward method
- C.
  
  Accounts recievable aging method
- D.
  
  Cycle billing method
Correct Answer
A. Open-invoice method

Explanation
The open-invoice method is most likely used when a company offers customers discounts for prompt payments. This method involves sending invoices to customers for each individual transaction, allowing them to see the specific details of their purchases and the corresponding payment terms. By offering discounts for prompt payments, the company encourages customers to pay their invoices quickly, improving cash flow and reducing the risk of bad debts. This method provides transparency and flexibility for both the company and its customers in managing their accounts payable and receivable.

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4.

Which of the following techniques is most efficient way to process customer payments and update accounts recievable?
- A.
  
  EFT
- B.
  
  VMI
- C.
  
  FEDI
- D.
  
  ACH
Correct Answer
C. FEDI

Explanation
FEDI stands for Financial Electronic Data Interchange, which is a technique used to process customer payments and update accounts receivable efficiently. It involves the electronic exchange of financial documents between businesses, such as invoices and payment information. By using FEDI, businesses can automate the payment process, reduce manual data entry errors, and improve cash flow management. This makes FEDI the most efficient way to process customer payments and update accounts receivable.

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5.

Which of the following revenue cycle activities can potentally be eliminated by technology?
- A.
  
  Sales order entry
- B.
  
  Shipping
- C.
  
  Billing
- D.
  
  Cash collections
Correct Answer
C. Billing

Explanation
Technology can potentially eliminate the billing activity in the revenue cycle. With the use of automated billing systems, invoices can be generated and sent to customers electronically, reducing the need for manual processing and paper-based invoices. This not only improves efficiency but also reduces the chances of errors or delays in the billing process. Additionally, technology allows for the integration of billing systems with other financial systems, enabling real-time tracking of invoices and payments, further streamlining the revenue cycle.

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6.

Which report would be most useful for estimating likely bad debts
- A.
  
  Accounts recievable
- B.
  
  Profitability anaylsis
- C.
  
  Sales analysis
- D.
  
  Cash budget
Correct Answer
A. Accounts recievable

Explanation
The report that would be most useful for estimating likely bad debts is the accounts receivable report. This report provides information on the outstanding invoices and the customers who have not yet paid their debts. By analyzing this report, a company can identify customers who are likely to default on their payments and estimate the amount of bad debts that may occur. This information is crucial for financial planning and budgeting purposes.

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7.

Which document is used to authorize the release of merchandise from the inventory control(Warehouse) to shipping?
- A.
  
  Picking ticket
- B.
  
  Packing slip
- C.
  
  Shipping order
- D.
  
  Sales invoice
Correct Answer
A. Picking ticket

Explanation
A picking ticket is used to authorize the release of merchandise from the inventory control to shipping. This document contains information such as the items to be picked, the quantity, and the location in the warehouse. It serves as a guide for the warehouse staff to gather the necessary items and prepare them for shipment. Once the items are picked, the picking ticket is typically signed or stamped to indicate that the merchandise has been released and is ready for shipping.

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8.

Which of the following provides a means to both improve the efficiency of processing customer payments and also enhance control over those payments?
- A.
  
  VMI
- B.
  
  Lockboxes
- C.
  
  Aging accounts recievable
- D.
  
  EDINT
Correct Answer
B. Lockboxes

Explanation
Lockboxes provide a means to both improve the efficiency of processing customer payments and enhance control over those payments. A lockbox is a service offered by banks where the customer's payments are directed to a specific post office box. The bank collects the payments and deposits them directly into the customer's account. This eliminates the need for the customer to manually process and deposit the payments, saving time and improving efficiency. Additionally, lockboxes provide enhanced control as the bank handles the payments, reducing the risk of theft or mishandling.

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9.

For good internal control, who should approve the credit memo?
- A.
  
  Sales manager
- B.
  
  Credit manager
- C.
  
  Billing manager
- D.
  
  Controller
Correct Answer
B. Credit manager

Explanation
The credit manager should approve the credit memo for good internal control because they are responsible for overseeing credit operations and ensuring that credit is extended to customers in a proper and controlled manner. They have the knowledge and authority to assess the creditworthiness of customers and determine if a credit memo should be issued. This helps to prevent any fraudulent or unauthorized credit adjustments and ensures that proper documentation and procedures are followed in the credit approval process.

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10.

For good internal control over customer remittances, the mailroom clerk should seperate the checks form the remittance advices and send the customer payments to which department?
- A.
  
  Billing
- B.
  
  Accounts receivable
- C.
  
  Cashier
- D.
  
  Sales
Correct Answer
C. Cashier

Explanation
The mailroom clerk should send the customer payments to the cashier department for good internal control over customer remittances. This ensures that the payments are properly recorded and accounted for, reducing the risk of misappropriation or errors. The cashier department is responsible for handling cash and processing payments, making it the appropriate department to receive and process customer payments.

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Current Version
Nov 16, 2023

Quiz Edited by
ProProfs Editorial Team
Apr 30, 2012

Quiz Created by
Marygolddk

Are You The Perfect Salesman?

Which activity is part of the sales order entry process?

Which document often accompanies merchandise shipped to a customer?

Which method is most likely used when a company offers customers discounts for prompt payments?

Which of the following techniques is most efficient way to process customer payments and update accounts recievable?

Which of the following revenue cycle activities can potentally be eliminated by technology?

Which report would be most useful for estimating likely bad debts

Which document is used to authorize the release of merchandise from the inventory control(Warehouse) to shipping?

Which of the following provides a means to both improve the efficiency of processing customer payments and also enhance control over those payments?

For good internal control, who should approve the credit memo?

For good internal control over customer remittances, the mailroom clerk should seperate the checks form the remittance advices and send the customer payments to which department?