.
Give them an introductory promotion.
Stop the sales process as they clearly don’t have the appropriate budget
Counter the objection with a series of questions that seek to understand and re-educate on the value of the product eg ‘What if we could help you create an enduring competitive edge in the marketplace?’, ‘What if we showed you how our solution actually saves you money’ and ‘What has been your experience to date with companies and solutions like ours?’
Talk a lot about yourself, your company and your product to break the silences and the ice
Talk a lot about what you have learned about the client through your diligent homework and research.
Show curiosity and ask intelligent questions that show you have done your homework/research to move the conversation along a positive tangent.
Continuing to aggressively ‘sell’ the product and the company after you have closed the deal.
Asking many open-ended questions in an initial meeting.
Asking for a referral.
Calling only on contacts that have a budget.
Commodities
People
Product
Services
Last
Unimportant
Lasting
Superficial
Confidence & Conviction
Confidence & Coercion
Sympathetic & Jocular nature
Cooperative & Empathetic nature
Enquiring
Sitting quiet
Questioning
Probing
Incentive
Sale
Disappointment
Failure
Dominating
Social
Non-Serious
Analytical
First clear our throat & then converse with him
First make him speak with our senior
First take permission to talk
Hang up the phone immediately
Close Friend
Influencer
Decision-maker
Authoritarian
Jocular
Dominating
Reserved
Analytical
Mr Sharma
Mr Amitabh Gupta
Mr Avinash
None of the Above
MNO medicine
PQR medicine
Any of these medicines
None of these medicines
Products
Brands
Services
Companies
Disheartened
Disappointed
Convinced
Irritated
At
Above
Below
Outside
Beginning of every month
Mid of every month
End of every month
All the above
Rejection Signals
Buying Signals
Signals of Disinterest
None of the Above
About half of the time
About 60-70% of the time
At all times. You want to make sure the person knows that you are paying attention.
Every now and then. You don’t want to make the other person uncomfortable
As soon as they close
As soon as you are sure they are satisfied
As often as you can without being forceful
Only once or twice throughout your relationship
You are talking with the head of the company
When the objection is about price
When the objection of your prospect is similar to your own private feelings about the product
When the objection is about the product
True
False
True
False
Planned and Rehearsed
Done on the Fly, Unplanned and Unrehearsed
Wait!
Here's an interesting quiz for you.