The '02 TEC - Cutrubus Mitsubishi' quiz focuses on enhancing sales techniques to build client confidence and avoid the stereotype of car salesmanship. It covers the importance of Testimonial Evidence of Character (TEC), effective client interaction, and the strategic use of personal and customer testimonials.
True
False
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True
False
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Ask for the names and numbers of the first 3 people they are going to show their new vehicle off to.
Ask for names and numbers of friends or family who own the make you sell.
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Has time to think about their experience.
Is immediately reminded of their positive experience by writing a testimonial letter.
Is sent a survey regarding their salesperson's performance
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To build the client's confidence
To gain referrals
To help ease the client's purchasing decision
To get a vehicle evaluation
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Family Photos
Clip Art
Pictures of the make you sell
Photos of happy clients
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