The 'Ag Sales Trivia Questions: Test!' assesses knowledge on sales techniques and customer relations. It covers handling customer complaints, identifying customer needs, and effective questioning strategies in sales, providing practical skills for sales professionals.
Listening
Ask in-depth probing questions
Tell the customer from the beginning what products they need
Both a and b
None of the above
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True
False
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Attempt to contact the owner by phone
Assume the customer is right and accept the return
Ms. Hones is a good customer and you should accept the return
Listen to Ms. Jones and attempt to calm her
Both a and d
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To be taken seriously
To be respected
To get immediate action
To clear up the problem to never happen again
All of the above
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Assumption close
Listening skills
Trial close
Open ended questions
Both b and d
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Make customers feel good about themselves
Acknowledging you don't have all the answers to a complex problem
Be a good organizer of your time
Except to be turned down now and then
All are good habits
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Let him shop around because you know he'll be back to your product
Work to uncover the real reason for considering another herbicide
Suggest to your competitor that George Smith might be interested in their products
Offer George Smith the chance to meet with your boss.
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Customers credit ration
High margin products
Needs and wants of a customer
None of the above
All of the above
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Demonstrating
Seeking
Qualifying
Prospecting
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How would this make the loading of the grain faster
Would this work for you
Do you want to buy
All of the above
None of the Above
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An objection
A feature
A prospect
Rapport
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Dress
Listening Skills
Socio-Economic status
Previous purchase
All of the above
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Commitment
Effective listening Skills
A health ego
A and B
A, B, and C
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Company policy
Sales person preference
Customers preference
All of the above
None of the above
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Quiz Review Timeline (Updated): Mar 21, 2023 +
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