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Customer Support Quizzes, Questions & Answers

Welcome to the world of customer support quizzes! If you have a passion for providing excellent customer service, resolving issues, and creating positive experiences for customers, then you're in for an engaging and informative journey. Customer support plays a vital role in building strong relationships with customers and maintaining the reputation of businesses across various industries. Read More

Top Trending Quizzes


This quiz assesses technical skills in managing customer support systems, focusing on tools like ACL Admin, Create Statistics Symlink, and Fix FTP Settings. It is designed for professionals aiming to enhance their technical...

Questions: 10  |  Attempts: 415   |  Last updated: Mar 21, 2023
  • Sample Question
    Which is the tool used to add a product free of cost to the account?
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This quiz focuses on the Customer Support Email System, assessing knowledge on handling tickets, email formatting, and response protocols. It is essential for enhancing customer service skills and ensuring compliance with...

Questions: 10  |  Attempts: 576   |  Last updated: Mar 19, 2023
  • Sample Question
    You need to take the ticket before you respond to the tickets. Otherwise, the ticket will not come back to you when the customer responds to it.
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Test Your Knowledge About Ubertor Live Chat And Support! In the world today technology is being incorporated in almost every market and real estate is no exception. Ubertor has recently introduced the live chat and it is gaining...

Questions: 30  |  Attempts: 242   |  Last updated: Mar 20, 2023
  • Sample Question
    What is one of the biggest advantages of Live Chat over phone?
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The 'LiveChat - Product Test' assesses knowledge on integrating and customizing LiveChat on various platforms like Shopify and Magento, using Google Tag Manager, and managing multiple conversation types without upgrading plans.

Questions: 18  |  Attempts: 99   |  Last updated: Dec 8, 2023
  • Sample Question
    I have multiple pages, can I have LiveChat branded per each of them?
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