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Customer Support Quizzes & Trivia

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Test on Customer Support Email System

Questions: 10  |  Attempts: 165   |  Last updated: Jul 30, 2011
  • Sample Question
    You need to take the ticket before you respond to the tickets. Otherwise, the ticket will not come back to you when the customer responds to it.

Test on Customer Support Front End-Technical

Questions: 10  |  Attempts: 266   |  Last updated: Jul 30, 2011
  • Sample Question
    Which is the tool used to add a product free of cost to the account?

Test on Customer Support Front End-Billing

Questions: 10  |  Attempts: 129   |  Last updated: Jul 30, 2011
  • Sample Question
    ............................. tool will copy the credit card information to resold or any other account.

Most companies and organizations have realized that at times, customers have problems, which with a little guidance and right platform, they can actually solve themselves. Gauge your knowledge of the customer self support...

Questions: 15  |  Attempts: 80   |  Last updated: Feb 7, 2018
  • Sample Question
    Webmail applications provide customers web access to their e-mail accounts from ANY computer connected to the Internet.
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