Customer Support Quizzes Online & Trivia

Dreamt of being young, rich and successful by running your own business? You will be amazed at how much you can learn with customer support quizzes online!

What better way to test your knowledge of the ins and outs of customer support than awesome customer support quizzes to test your skills? Test yourself and share these customer support quizzes with your friends and peers to find out who is the know-it-all.

Enhance your knowledge about customer support and learn something completely new by answering these insightful quiz questions. Prepare for any upcoming test, use it for training, simply keep yourself updated or even get insights into creating awesome quizzes of your own with these customer support quizzes.

Each and every customer support quiz that we have is made up of well-researched and interesting quiz questions that test your awareness and grasp of the subject. With detailed instant feedback for quiz answers, you can easily learn something new about customer support with every question you attempt.

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Customer Support Questions and Answers

How Can We Find Right Quicken Support Help Number for Windows & Mac?

If you getting issues in mac or windows computer for quicken do not worry call on Quicken Customer Care Numberfor instant help services.Here we offer total solutions on your accounting applications from pro advisors. Get your issues handled and rectified by experts only who will ensure the safety of your information data.

How Can We Find Right Quicken Support Help Number for Windows & Mac?

If you getting issues in mac or windows computer for quicken do not worry call on Quicken Customer Care Numberfor instant help services.Here we offer total solutions on your accounting applications from pro advisors. Get your issues handled and rectified by experts only who will ensure the safety of your information data.

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What is a Call Tag?

UPS brings UPS labels to the HH to pick up boxes to ship back to CA

What is a Call Tag?

UPS brings UPS labels to the HH to pick up boxes to ship back to CA

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Is the following statement true or false? You are supposed to move on to the next set of dialog questions when a customer seems like they are wrapping up their comments?

False-you need to use the g hot key after any 2 second pause from the customer. (this includes at the point you would normally move on...) you need to use the short repeat of each question in the following scenarios: a. the customer provides a 1 sentence response or less than 5 words b. the customer needs clarification after the g. (tell you more about what?) only move on to the next question after the customer indicates that they do not have any other information. (thats it, i dont know anything else, i dont have any more...)

Is the following statement true or false? You are supposed to move on to the next set of dialog questions when a customer seems like they are wrapping up their comments?

False-you need to use the g hot key after any 2 second pause from the customer. (this includes at the point you would normally move on...) you need to use the short repeat of each question in the following scenarios: a. the customer provides a 1 sentence response or less than 5 words b. the customer needs clarification after the g. (tell you more about what?) only move on to the next question after the customer indicates that they do not have any other information. (thats it, i dont know anything else, i dont have any more...)

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What is the "cut-off time" for next day call tag requests?

4pm the day before

What is the "cut-off time" for next day call tag requests?

4pm the day before

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Recently Updated

Customers Self Support Tool Quiz Questions

Most companies and organizations have realized that at times, customers have problems, which with a little guidance and right platform, they can actually solve themselves. Gauge your knowledge of the customer self support...

Questions: 15 | Attempts: 74

Sample Question
Webmail applications provide customers web access to their e-mail accounts from ANY computer connected to the Internet.

True

False

Customer Support Front End-maildomainaccount

Test on Customer Support Front End-MailDomainAccount

Questions: 10 | Attempts: 10

Sample Question
............................. tool creates directory /mailadmin in the user's home directory. The tool also creates html files in that directory which will allow him/his users to login to the mail interface with their mailbox username and password.

Manage Mailbox Quota

Create Mail Login Page

Create Mailbox

Create Webmail login Page

Create Admin Login Page

Customer Support Front End-technical

Test on Customer Support Front End-Technical

Questions: 10 | Attempts: 10

Sample Question
Which is the tool used to add a product free of cost to the account?

FileManager

Diagnose Services

ACL Admin

DomainCentral

Set Disk Quota

Customer Support And Portal

Questions: 5 | Attempts: 9

Sample Question
Question 1 Portal user can see all cases logged by anyone from their own company?

True

False

Customer Support Quiz For Reverse Pickup Team

Questions: 5 | Attempts: 6

Sample Question
What is TAT of Reverse pick up ?

24 Hours

48 Hours

72 Hours

96 Hours

Customer Support- Order Verification Weekly Quiz

Objective : Policies and Procedure (Note: Each question contains 5 marks)

Questions: 5 | Attempts: 22

Sample Question
If customer wants to cancel his order as he does not have HDFC/Citibank credit cards for EMI, what should you do: a) Cancel the order b) Ask the customer to arrange card c) Tell the customer about other Methods of Payments d) Keep the order on hold without informing the customer

A,b

B,c

B,d

A,c

Volume 2: Customer Support

AF FM SKT study questions.

Questions: 94 | Attempts: 92

Sample Question
Which of the following transactions would not be considered an accession transaction type?

Full accession

Partial accession

Accession correct

Complete accession

Sspa Certification - General Customer Support Quiz #1

This quiz is to be taken by those attending Caroline's "knowlege transfer" sessions to prepare for the upcoming SSPA Certification audit.

Questions: 7 | Attempts: 45

Sample Question
Where can you find a list of all incidents opened for a customer?

Within the Contact under "Additional Information"

Within the Account record under "Incidents"

In the Documents tab

On the Home page, under "Recent Items"

Customer Support Email System

Test on Customer Support Email System

Questions: 10 | Attempts: 95

Sample Question
You need to take the ticket before you respond to the tickets. Otherwise, the ticket will not come back to you when the customer responds to it.

True

False

Customer Support Front End-billing

Test on Customer Support Front End-Billing

Questions: 10 | Attempts: 89

Sample Question
............................. tool will copy the credit card information to resold or any other account.

Clear Billing Info

Clone Billing

Save Wizard

Credit Card Lookup

Consolidate Rebilling

Customer Support Front End-maildomainaccount

Test on Customer Support Front End-MailDomainAccount

Questions: 10 | Attempts: 89

Sample Question
............................. tool creates directory /mailadmin in the user's home directory. The tool also creates html files in that directory which will allow him/his users to login to the mail interface with their mailbox username and password.

Manage Mailbox Quota

Create Mail Login Page

Create Mailbox

Create Webmail login Page

Create Admin Login Page

Customer Support Quizzes Online & Trivia

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