Customer Support Quizzes & Trivia
Top Trending Quizzes
Test on Customer Support Email System
Questions: 10 | Attempts: 221 | Last updated: Jul 30, 2011
Sample QuestionYou need to take the ticket before you respond to the tickets. Otherwise, the ticket will not come back to you when the customer responds to it.
Test on Customer Support Front End-Technical
Questions: 10 | Attempts: 285 | Last updated: Jul 30, 2011
Sample QuestionWhich is the tool used to add a product free of cost to the account?
Test on Customer Support Front End-Billing
Questions: 10 | Attempts: 131 | Last updated: Jul 30, 2011
Sample Question............................. tool will copy the credit card information to resold or any other account.
This quiz is to be taken by those attending Caroline's "knowlege transfer" sessions to prepare for the upcoming SSPA Certification audit.
Questions: 7 | Attempts: 52 | Last updated: Dec 14, 2012
Sample QuestionWhere can you find a list of all incidents opened for a customer?
Most companies and organizations have realized that at times, customers have problems, which with a little guidance and right platform, they can actually solve themselves. Gauge your knowledge of the customer self support...
Questions: 15 | Attempts: 84 | Last updated: Feb 7, 2018
Sample QuestionWebmail applications provide customers web access to their e-mail accounts from ANY computer connected to the Internet.
Questions: 10 | Attempts: 132 | Last updated: Jul 23, 2018
Sample QuestionWhat is a Call Tag
Questions: 10 | Attempts: 151 | Last updated: Feb 19, 2013
Sample QuestionIf you want to give your customer (teachers) the best possible experience in set-up process, what should you do?
Test on Customer Support Front End-MailDomainAccount
Questions: 10 | Attempts: 93 | Last updated: Jul 30, 2011
Sample Question............................. tool creates directory /mailadmin in the user's home directory. The tool also creates html files in that directory which will allow him/his users to login to the mail interface with their mailbox username and password.
AF FM SKT study questions.
Questions: 84 | Attempts: 106 | Last updated: Dec 31, 2012
Sample QuestionWhich of the following transactions would not be considered an accession transaction type?