Customer Support Quizzes & Trivia
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Questions: 10 | Attempts: 121 | Last updated: Jul 30, 2011
Questions: 10 | Attempts: 149 | Last updated: Jul 30, 2011
Questions: 10 | Attempts: 260 | Last updated: Jul 30, 2011
Questions: 10 | Attempts: 145 | Last updated: Feb 19, 2013
Test on Customer Support Front End-Billing
Questions: 10 | Attempts: 121 | Last updated: Jul 30, 2011
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Sample Question............................. tool will copy the credit card information to resold or any other account.
Test on Customer Support Email System
Questions: 10 | Attempts: 149 | Last updated: Jul 30, 2011
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Sample QuestionYou need to take the ticket before you respond to the tickets. Otherwise, the ticket will not come back to you when the customer responds to it.
Test on Customer Support Front End-Technical
Questions: 10 | Attempts: 260 | Last updated: Jul 30, 2011
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Sample QuestionWhich is the tool used to add a product free of cost to the account?
Questions: 10 | Attempts: 145 | Last updated: Feb 19, 2013
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Sample QuestionIf you want to give your customer (teachers) the best possible experience in set-up process, what should you do?
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Questions: 10 | Attempts: 115 | Last updated: Jul 23, 2018
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Sample QuestionWhat is a Call Tag
AF FM SKT study questions.
Questions: 84 | Attempts: 92 | Last updated: Dec 31, 2012
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Sample QuestionWhich of the following transactions would not be considered an accession transaction type?
Test on Customer Support Front End-MailDomainAccount
Questions: 10 | Attempts: 89 | Last updated: Jul 30, 2011
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Sample Question............................. tool creates directory /mailadmin in the user's home directory. The tool also creates html files in that directory which will allow him/his users to login to the mail interface with their mailbox username and password.
Most companies and organizations have realized that at times, customers have problems, which with a little guidance and right platform, they can actually solve themselves. Gauge your knowledge of the customer self support...
Questions: 15 | Attempts: 74 | Last updated: Feb 7, 2018
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Sample QuestionWebmail applications provide customers web access to their e-mail accounts from ANY computer connected to the Internet.
This quiz is to be taken by those attending Caroline's "knowlege transfer" sessions to prepare for the upcoming SSPA Certification audit.
Questions: 7 | Attempts: 45 | Last updated: Dec 14, 2012
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Sample QuestionWhere can you find a list of all incidents opened for a customer?
