Technical Support Quizzes & Trivia

Did you try turning it off and on again? Ever hear that before? Usually when some electronic device of yours was acting up? If so, it probably came from someone in technical support - an umbrella term that refers to jobs helping people fix their computer, tablets, phones, and other electronic devices.
There are many options for someone in the technical support field and they may work with people online or in person. Are you in technical support? Do you want to be in technical support? Or maybe you’re just annoyed by the way technical support treats you? Regardless, now is the time to see how much you know about this varied career, and just what they do with all those electronic devices, with these quizzes. 

Most businesses nowadays store their information on computers, and it is essential to ensure that the data is kept secure. As a technical support team member, it is crucial for you to be available to meet any needs of the staff...

Questions: 25  |  Attempts: 28696   |  Last updated: Oct 31, 2019
  • Sample Question
    An IP address is best defined as:

Questions: 25  |  Attempts: 2078   |  Last updated: Mar 4, 2020
  • Sample Question
    An IP address is best defined as...

Before you start, please ensure that you've taken the Intro Quiz and Bronze quizzes.If you have not completed them then we won't be able to reward you for completing this one.   Anyway, relax and have fun; it'll only...

Questions: 45  |  Attempts: 1697   |  Last updated: Apr 28, 2017
  • Sample Question
    Carol turned her voicemail off, but now she wants to turn it back on. How does she do this?

Online Assessment...

Questions: 60  |  Attempts: 564   |  Last updated: Dec 18, 2015
  • Sample Question
    One of the customers has disability that limits his working with both hands. You want to enable the accessibility feature on his windows XP computer that will allow him to type using a virtual keyboard. What accessibility will you ask the user to enable?

Questions: 50  |  Attempts: 383   |  Last updated: Jan 21, 2013
  • Sample Question
    Which of the following is an example of a web browser?

Technical Support Questions & Answers

Which is not an Operating System(OS)?
The correct answer is option C Python is not an operating system; it is a high level programming language. However, it is possible to create an operating system centered on it. The operating system is the most important program that runs on a comput
How is an IP address best defined as?
A unique string of numbers separated by periods that identifies each computer using the Internet Protocol to communicate over a network.
Which one of the following best defines the term Operating System(OS)?
Here, the correct answer is option D. All of the above. This is because all the options are true of the Operating System (OS). An Operating System (OS) is a software that controls all the hardware and software resources of a computer. It is also a m
How would you troubleshoot the error "Windows Setup cannot locate avalid hard drive to store temporary installation files." that youmight face during installation?
The answer to this is letter C. You should make it a point to check if you have the right allocated disk space on your computer. There may be some areas that do not have enough space anymore so the temporary files cannot be stored. If you would like