Technical Support Quizzes & Trivia

Did you try turning it off and on again? Ever hear that before? Usually when some electronic device of yours was acting up? If so, it probably came from someone in technical support - an umbrella term that refers to jobs helping people fix their computer, tablets, phones, and other electronic devices.
There are many options for someone in the technical support field and they may work with people online or in person. Are you in technical support? Do you want to be in technical support? Or maybe you’re just annoyed by the way technical support treats you? Regardless, now is the time to see how much you know about this varied career, and just what they do with all those electronic devices, with these quizzes. 
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Most businesses nowadays store their information on computers, and it is essential to ensure that the data is kept secure. As a technical support team member, it is crucial for you to be available to meet any needs of the staff...

Questions: 25  |  Attempts: 37379   |  Last updated: Oct 31, 2019
  • Sample Question
    An IP address is best defined as:

Below is a computer help desk basic skills test trivia quiz. Computers are used in almost every field today, but this does not mean that everyone who uses a computer is all-knowing. There are certain issues one can’t fix on...

Questions: 25  |  Attempts: 2655   |  Last updated: May 14, 2020
  • Sample Question
    An IP address is best defined as...

Questions: 60  |  Attempts: 4441   |  Last updated: Jun 3, 2020
  • Sample Question
    One of the customers has a disability that limits his working with both hands. You want to enable the accessibility feature on his Windows XP computer that will allow him to type using a virtual keyboard. What accessibility will you ask the user to enable?

Questions: 8  |  Attempts: 362   |  Last updated: Jun 3, 2020
  • Sample Question
    A technical report is considered a long report that involves some research. This report is used in all types of courses and in the majority of the time is considered a final report.

Questions: 40  |  Attempts: 2245   |  Last updated: Jun 3, 2020
  • Sample Question
    What is part of a database that holds only one type of information?

Technical Support Questions & Answers

How is an IP address best defined?
A unique string of numbers separated by periods that identifies each computer using the Internet Protocol to communicate over a network.
Which one of the following best defines the term Operating System(OS)?
Here, the correct answer is option D. All of the above. This is because all the options are true of the Operating System (OS). An Operating System (OS) is a software that controls all the hardware and software resources of a computer. It is also a m
Which one is not an output device?
The answer to this is D. A lot of people may automatically assume that the keyboard is an output device but you first have to know what the meaning of an output device is. This is a device that can provide the output that comes from the computer. An
How would you troubleshoot the error "Windows Setup cannot locate avalid hard drive to store temporary installation files." that youmight face during installation?
The answer to this is letter C. You should make it a point to check if you have the right allocated disk space on your computer. There may be some areas that do not have enough space anymore so the temporary files cannot be stored. If you would like