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Help Desk Quizzes & Trivia

Have you ever had a problem you just couldn't solve? Have you ever walked up to someone sitting behind a desk and asked them a question that you deemed nigh unanswerable, and then they answered it? How can they do it? How do the people at help desks know how to help? Well, that's where these quizzes come in...to help you answer that question...by answering others!

Get ready to look at people, their computers, the internet, encyclopedias and instruction manuals...these questions won't be easy...but then, if they were then you wouldn't be needing help from the help desk, right? It's either you, or the help desk...you'll have to work out who knows more!
Top Trending Quizzes

This quiz is administered by FMC to test your Help Desk Skill level.  Please answer all questions to the best of your ability. You will be given 35 minutes to complete a total of 25 questions. You will only be allowed to answer...

Questions: 25  |  Attempts: 3557   |  Last updated: Feb 29, 2016
  • Sample Question
    An IP address is best defined as...

THanks for your interest in working at Mr. David's Flooring. In order to assess all the candidates, we ask that you take this assessment test. Good Luck!

Questions: 56  |  Attempts: 2231   |  Last updated: Feb 18, 2013
  • Sample Question
    What is the first question a computer technician should ask a user that is having issues with a software application after receiving a help desk request by phone or email?

This assessment is designed to determine your particular fitness for certain Computer and Networking Help Desk and Technical Support operations.

Questions: 6  |  Attempts: 1394   |  Last updated: Feb 29, 2016
  • Sample Question
    What is the first question a computer technician should ask a user that is having issues with a software application after receiving a help desk request by phone or email?

Review quiz over unit 2 in IT Help Desk at Metcalfe County High School

Questions: 15  |  Attempts: 821   |  Last updated: Feb 13, 2013
  • Sample Question
    Which of the following is the correct unit of measure for a computers overall processing speed?

How messy is your desk? Not sure how your desk stacks up?Take the quiz to find out what kind of office mess you are!  

Questions: 7  |  Attempts: 4112   |  Last updated: Jan 16, 2013
  • Sample Question
    How long has the oldest thing in your desktop inbox been there?
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