Help Desk Quizzes & Trivia
Are you the Executive? Socialite? Or could you be the Dinosaur? Take this short quiz to find out!
Questions: 64 | Attempts: 3910 | Last updated: Apr 1, 2013
How messy is your desk? Not sure how your desk stacks up?Take the quiz to find out what kind of office mess you are!
Questions: 7 | Attempts: 3575 | Last updated: Jan 16, 2013
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Sample QuestionHow long has the oldest thing in your desktop inbox been there?
This quiz is administered by FMC to test your Help Desk Skill level. Please answer all questions to the best of your ability. You will be given 35 minutes to complete a total of 25 questions. You will only be allowed to answer...
Questions: 25 | Attempts: 611 | Last updated: Feb 29, 2016
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Sample QuestionAn IP address is best defined as...
This assessment is designed to determine your particular fitness for certain Computer and Networking Help Desk and Technical Support operations.
Questions: 6 | Attempts: 423 | Last updated: Feb 29, 2016
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Sample QuestionWhat is the first question a computer technician should ask a user that is having issues with a software application after receiving a help desk request by phone or email?
THanks for your interest in working at Mr. David's Flooring. In order to assess all the candidates, we ask that you take this assessment test.
Good Luck!
Questions: 56 | Attempts: 327 | Last updated: Feb 18, 2013
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Sample QuestionWhat is the first question a computer technician should ask a user that is having issues with a software application after receiving a help desk request by phone or email?
Related
Help Desk Questions & Answers
If a user want to change their screen resolution they should right click on an open area of the desktop, select the properties sub-menu and then click on what tab with the pop up window?
Depends on the OS version. Example: The Windows XP uses the tab "Settings" to alter the resolution.
What is the meaning of Download?
There are a lot of people who have done a lot of downloading over the past years. Ever since it became popular, people knew that they need to use it. To answer the question, the right choice is letter D. Downloading is described as when data is recei
What is the first question a computer technician should ask a user that is having issues with a software application after receiving a help desk request by phone or email?
Have you rebooted is the answer, you should have the name already from the help ticket and the machine type should be on the ticket as well.
70% of all system issues can be resolved remotely!
More
True or false, either way this is a poorly written question. The question assumes everybody is the same. When it comes to IT, no business will use it the same way as any other. Everybody's set up is different, which lends itself to its own problems.
This Quiz will test your knowledge of several day to day requests that are received by Help Desk, and are outlined in Support One and SDE.
Questions: 10 | Attempts: 294 | Last updated: Dec 26, 2012
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Sample QuestionA user calls at 10:00am from an internal number and indicates that they have returned from an LOA and cannot log in to Novell\GroupWise\EPR. Client Record confirms that they are presently on an LOA. What do you do?
Review quiz over unit 2 in IT Help Desk at Metcalfe County High School
Questions: 15 | Attempts: 185 | Last updated: Feb 13, 2013
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Sample QuestionWhich of the following is the correct unit of measure for a computers overall processing speed?
A test to determine whether or not you are a fit for this type of roll.
Questions: 25 | Attempts: 142 | Last updated: Apr 14, 2020
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Sample QuestionAn IP address is best defined as...
Help desk
Questions: 5 | Attempts: 60 | Last updated: Feb 5, 2013
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Sample QuestionIs the link to the Help desk in the internet?
Quiz for testing your level of service desk knowledge
Questions: 6 | Attempts: 50 | Last updated: Jan 28, 2013
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Sample QuestionA user calls to say she can't receive any mails. Which of the following questions would not be relevant for you to ask?
Can you guess who these drawers belong to? Out of the three names listed, choose who you think the drawer belongs to for a survival prize pack. The employee with the highest number of correct names will be the winner! Please...
Questions: 20 | Attempts: 45 | Last updated: Dec 31, 2012
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Sample QuestionP
To assess the knowledge of newly hired and trained analyst
Questions: 9 | Attempts: 43 | Last updated: Jan 30, 2013
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Sample QuestionYou get a call from user who is having an Outlook incident, but no one else is having this incident. You log the incident and escalate to which group?
Let's we see if you help at home.
Are you lazy or not?
Questions: 45 | Attempts: 33 | Last updated: May 17, 2018
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Sample QuestionHow often do you lay the table?
Its fun and educational. Its fundamental.
Questions: 5 | Attempts: 25 | Last updated: Dec 14, 2012
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Sample QuestionSomeone who breaks into your computer to steal information or to do damage is known as:
This quiz will help prospective eTeachers decide if they are ready to take up the challenge of online teaching and it will identify key attributes they will need and potentially the areas of expertise they may need to...
Questions: 31 | Attempts: 18 | Last updated: Oct 20, 2012
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Sample QuestionAre you interested in new technology?
Service Desk test to evaluate the SmartWEB knowledge.
Questions: 10 | Attempts: 18 | Last updated: Jan 16, 2013
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Sample QuestionT or F: ALL MITS Departments are now part of the SmartWEB On Call Scheduling System?
The test contains 40 questions. You have to answer at least 28 questions correctly to clear the test.
Questions: 40 | Attempts: 17 | Last updated: Feb 18, 2013
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Sample QuestionThe access request and reset of account for Metasource is done by Accounts Payable Team
Front Desk Knowledge Quiz for all new Guest Service Representatives. A 90% is required to pass.
Questions: 100 | Attempts: 17 | Last updated: Jan 11, 2013
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Sample QuestionWhat hotel family is Holiday Inn a part of?
Questions: 8 | Attempts: 16 | Last updated: Mar 7, 2013
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Sample QuestionEn una llamada de un usuario, éste luego de varias críticas a como se está conduciendo la conversación le solicita hablar con su supervisor. Usted…
Test quiz
Questions: 5 | Attempts: 14 | Last updated: Jan 21, 2013
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Sample QuestionWho is the coolest Auto Rx-pert?
Knowledge about daily operations and functions of the front desk position.
Questions: 25 | Attempts: 14 | Last updated: Dec 14, 2012
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Sample QuestionWhich of these does not belong in the proper dress code for the front desk?
A fun and easy way to prepare for our front desk meeting on Friday, November 18, 2011
Questions: 11 | Attempts: 12 | Last updated: Jan 31, 2013
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Sample QuestionWhat is the maximum time the phone should ring before you pick it up?
This quiz is designed to be used as a training tool to enhance customer support and to ensure that the proper methods are taking when routing and creating tickets.
Questions: 4 | Attempts: 11 | Last updated: Mar 9, 2013
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Sample QuestionWhat is our current Task Order name and number?
Test de conocimientos basicos sobre informatica
Questions: 22 | Attempts: 11 | Last updated: Mar 9, 2013
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Sample QuestionCuales de estos programas sirven para dar asistencia remota a un usuario o realizar tareas conectado remotamente a un equipo? (Puede haber mas de una correcta)
This quiz is designed to help you determine whether 100 Mile Club, BOKS, or Just Move, is the best fit for your school. The results do not have to determine your final desicion. Rather, use the quiz questions as a guide for...
Questions: 27 | Attempts: 11 | Last updated: Mar 8, 2013
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Sample QuestionMy school has designated outdoor activity space for running and playing (such as a track or open field).
