Help Desk Quizzes, Questions & Answers

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Top Trending Help Desk Quizzes

This quiz is administered by FMC to test your Help Desk Skill level. Please answer all questions to the best of your ability. You will be given 35 minutes to complete a total of 25 questions. You will only be allowed to answer...

Questions: 25 | Attempts: 6068 | Last updated: Mar 22, 2023

Sample Question
An IP address is best defined as...

An IP Address is a unique number consisting of 4 parts separated by dots (eg: 217.247.84.89) asociated with every system connected to a network

Internet Provider Address. The address of a company that provides individuals and other companies access to the Internet.

The location of Internet Packets measured in kilobytes on a network.

All of the above.

Help Desk Training Quiz

To assess the knowledge of newly hired and trained analyst

Questions: 9 | Attempts: 785 | Last updated: Mar 21, 2023

Sample Question
You get a call from user who is having an Outlook incident, but no one else is having this incident. You log the incident and escalate to which group?

DC-Oakland

Exchange

Outlook Support

PC Support

Take The Ultimate Trivia Questions On Help Desk!

Do you understand the purpose of a help desk? Would you like to test your knowledge? A help desk is a source that provides the customer with information and support pertaining to a company’s or institution’s...

Questions: 5 | Attempts: 708 | Last updated: Sep 12, 2024

Sample Question
Which of the following is a primary function of a Help Desk in an IT environment?

Developing software applications

Managing network infrastructure

Providing technical support to users

Creating company marketing strategies

Help Desk Quizzes, Questions & Answers

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