Computer technical knowledge is an essential skill to upgrade your career. Take this "Computer Technical Support Examination (TSE) Quiz" to gauge your computer technical knowledge. The quiz contains questions ranging from easy, moderate, to high-level questions that will add to and improve your computer and networking knowledge. The quiz tests your knowledge and makes you learn new things about the field. This quiz will help your career by adding to your technical support knowledge. If you like the quiz, share it with your friends and family. All the best!
Scroll Lock
Num Lock
Backspace
Caps Lock
Rate this question:
Scroll Lock
Num Lock
Backspace
Caps Lock
Rate this question:
192.168.1.1
192:168:1:1
192,168,1,1
None of the above
Rate this question:
Edward.cullen'[email protected]
Rate this question:
Windows Vista
Mac OSX
Mozilla Firefox
Windows 7
Rate this question:
Escalate the call to a Supervisor to explain to the caller the next step.
Give the password to the caller; send an email to the customer on the account that you gave his/her information.
Inform her that the customer will need to call to obtain his password information. Explain to her that the login information is confidential. Also, direct her to the online self-help for login/password issues.
Rate this question:
Web Browsers
Operating Systems
Web Search Engines
Email Clients
Rate this question:
A telephone service that provides for subscribers the name and telephone number of a caller, which appear on a display as the call is being received
A telephone service that alerts someone using the phone to an incoming call and allows switching between calls
A telephone service that enables a customer to have an incoming call automatically rerouted to another extension
None of the above
Rate this question:
Checking if the monitor is connected
Verifying that the power cable is properly plugged in
Running an antivirus scan
Updating the operating system
Rate this question:
Steal sensitive information such as passwords from a computer
Generate endless pop-up(s) and make your web browser slow
Increase the speed of your computer
Allow real-time videos to be played on a computer
Rate this question:
IPCONFIG
IPPING
IPCHKDSK
All of the above
Rate this question:
Outlook Express or Microsoft Outlook
Internet Explorer or Netscape Communicator
Google or Yahoo!
Windows XP or Linux
Rate this question:
Small pieces of text, stored on a user's computer by a web browser; and they contain the user's settings, shopping cart contents, or other data used by websites
Used to speed up certain computer operations by temporarily placing data, or a copy of it, in a location where it can be accessed more rapidly than normal
Special set of rules that end points in a telecommunication connection use when they communicate
None of the above
Rate this question:
TRUE
FALSE
Sometimes true
Can't be determined
Rate this question:
Tools menu
File menu
Edit menu
Help menu
Rate this question:
SDTV
HDTV
EDTV
CCTV
Rate this question:
CTRL + C
CTRL + X
CTRL + U
CTRL + V
Rate this question:
IPTV
POTS
VoIP
None of the above
Rate this question:
Small pieces of text, stored on a user's computer by a web browser; and they contain the user's settings, shopping cart contents, or other data used by websites
Used to speed up certain computer operations by temporarily placing data, or a copy of it, in a location where it can be accessed more rapidly than normal
Special set of rules that end points in a telecommunication connection use when they communicate
None of the above
Rate this question:
Internet Relay Chat (IRC)
Macromedia Flash Player
Adobe Acrobat
MSN Messenger
Rate this question:
A telephone service that provides for subscribers the name and telephone number of a caller, which appear on a display as the call is being received
A telephone service that alerts someone using the phone to an incoming call and allows switching between calls
A telephone service that enables a customer to have an incoming call automatically rerouted to another extension
None of the above
Rate this question:
Increase the speed of your computer
Allow you to download videos from the internet
Generate endless pop up(s) and make your web browser slow
Steal sensitive information such as passwords from a computer
Rate this question:
Internet Explorer
Mac OSX
Microsoft Outlook
Rate this question:
A telephone service that provides for subscribers the name and telephone number of a caller, which appear on a display as the call is being received
A telephone service that alerts someone using the phone to an incoming call and allows switching between calls
A telephone service that enables a customer to have an incoming call automatically rerouted to another extension
None of the above
Rate this question:
Device Control Panel
Device Panel Manager
Device Manager
Device Panel
Rate this question:
Red “X”
Yellow “Question Mark”
“Exclamation Mark”
None of the above
Rate this question:
A wireless connection using radio waves
A wired connection using an Ethernet cable
A wired connection using a Coaxial cable
A two-way adapter
Rate this question:
Small pieces of text, stored on a user's computer by a web browser; and they contain the user's settings, shopping cart contents, or other data used by websites
Used to speed up certain computer operations by temporarily placing data, or a copy of it, in a location where it can be accessed more rapidly than normal
Special set of rules that end points in a telecommunication connection use when they communicate
None of the above None of the above
Rate this question:
Outlook Express or Microsoft Outlook
Microsoft Office
Mozilla Firefox
Both A and B
Rate this question:
Dial-Up Broadband
Cable Broadband
DSL Broadband
Satellite Broadband
Rate this question:
Coaxial Cable
RCA Cable
RJ45 Cable
Both A and B
Rate this question:
Red “X”
Yellow “Question Mark”
“Exclamation Mark”
None of the above
Rate this question:
Block unauthorized access to the computer
Restrict access to a network
Hide the identity of the user
Control abound traffic from a user or a program
Rate this question:
The devices on the network are "visible" to devices outside the network
Local Area Network
Rate this question:
Switch
Router
Modem
Hub
Rate this question:
Internet Explorer
Netscape Navigator
Microsoft Outlook
Both A and B
Rate this question:
CTRL + R
CTRL + P
CTRL + Y
CTRL + E
Rate this question:
1 o'clock
6 o'clock
7 o'clock
8 o'clock
Rate this question:
Red “X”
Yellow “Question Mark”
“Exclamation Mark”
None of the above
Rate this question:
Reinstall the operating system.
Check if the computer is plugged in and the power switch is on.
Replace the hard drive.
Update all software drivers.
Rate this question:
Cesar lives in Cebu City
Cesar does not celebrate Sinulog Festival.
All of the Montanos celebrate Sinulog Festival.
None of the above can be concluded.
Rate this question:
Bella will not be able to get to work.
Bella will probably not be able to reschedule the meeting.
Bella will lose a major account.
None of the above can be concluded.
Rate this question:
Tools menu
Identities menu
Properties menu
Edit menu
Rate this question:
Ethernet
USB
Component
Coaxial Cable
Rate this question:
The width-to-height ratio of a film or television image
Ratio of the width of the image to its height
Expressed as two numbers separated by a colon
None of the Above
Rate this question:
Is a standard for WLANs (Wired Local Area Network) that offers transmission over relatively short distances at up to 100 Mbps
Is a standard for WLANs (Wired Local Area Network) that offers transmission over relatively short distances at up to 28 Mbps
Is a standard for WLANs (Wireless Local Area Network) that offers transmission over relatively short distances at up to 100 Mbps
Is a standard for WLANs (Wireless Local Area Network) that offers transmission over relatively short distances at up to 54 Mbps
Rate this question:
Device that allows wired communication devices to connect to a wireless network using Wi-Fi, Bluetooth or related standards
Usually connects to a router
Could also be a modem
All describes Wireless Access Point
Rate this question:
HDMI
Component
DVI
All of the above
Rate this question:
Quiz Review Timeline (Updated): Jul 11, 2024 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
Technical Assistment - Project 2
This quiz assesses knowledge in managing file storage, network settings, operating systems, and automated installations, tailored for technical support roles.
Questions:
45 |
Attempts:
62 |
Last updated:
May 08, 2023
|
Computer Help Desk / Technical Support Test Quiz
A test to determine whether or not you are a fit for this type of roll.
Questions:
25 |
Attempts:
508 |
Last updated:
Mar 21, 2023
|
Knowledge Check 16, 17, And 18
Knowledge Check 16, 17, and 18 assesses understanding of technical support protocols, including case categorization, product issue identification, and communication strategies. It...
Questions:
46 |
Attempts:
55 |
Last updated:
May 22, 2023
|
Computer & Network Help Desk
This assessment is designed to determine your particular fitness for certain Computer and Networking Help Desk and Technical Support operations.
Questions:
6 |
Attempts:
2088 |
Last updated:
Mar 21, 2023
|
Hardware & Software Practice Quiz
This Hardware & Software Practice Quiz assesses skills in handling technical support scenarios effectively. It covers techniques for communication, problem-solving, and security...
Questions:
105 |
Attempts:
903 |
Last updated:
Jan 21, 2025
|
Help Desk And Technical Support Test Questions With Answers
Take the quiz below and see how much you know about the computer help desk and technical support. Most businesses nowadays store their information on computers, and it is...
Questions:
25 |
Attempts:
102492 |
Last updated:
Nov 25, 2024
|
Wait!
Here's an interesting quiz for you.