Computer Technical Support Examination (Tse) Quiz

50 Questions | Total Attempts: 12420

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Computer Technical Support Examination (Tse) Quiz - Quiz

Computer technical knowledge is an essential skill to upgrade your career. Take this "Computer Technical Support Examination (TSE) Quiz" to gauge your computer technical knowledge. The quiz contains questions ranging from easy, moderate, to high-level questions that will add to and improve your computer and networking knowledge. The quiz tests your knowledge and makes you learn new things about the field. This quiz will help your career by adding to your technical support knowledge. If you like the quiz, share it with your friends and family. All the best!


Questions and Answers
  • 1. 
    Which of the following is an example of a web browser?
    • A. 

      Google

    • B. 

      Internet Eplorer

    • C. 

      Mac OSX

    • D. 

      Microsoft Outlook

  • 2. 
    “Outlook Express” and “Microsoft Outlook 2000” are examples of?
    • A. 

      Web Browsers

    • B. 

      Operating Systems

    • C. 

      Web Search Engines

    • D. 

      Email Clients

  • 3. 
    Which of the following is considered a Web Search Engine?
    • A. 

      Outlook Express or Microsoft Outlook

    • B. 

      Internet Explorer or Netscape Communicator

    • C. 

      Google or Yahoo!

    • D. 

      Windows XP or Linux

  • 4. 
    What are COOKIES?
    • A. 

      Small pieces of text, stored on a user's computer by a web browser; and they contain the user's settings, shopping cart contents, or other data used by websites

    • B. 

      Used to speed up certain computer operations by temporarily placing data, or a copy of it, in a location where it can be accessed more rapidly than normal

    • C. 

      Special set of rules that end points in a telecommunication connection use when they communicate

    • D. 

      None of the above

  • 5. 
    What is a CACHE?
    • A. 

      Small pieces of text, stored on a user's computer by a web browser; and they contain the user's settings, shopping cart contents, or other data used by websites

    • B. 

      Used to speed up certain computer operations by temporarily placing data, or a copy of it, in a location where it can be accessed more rapidly than normal

    • C. 

      Special set of rules that end points in a telecommunication connection use when they communicate

    • D. 

      None of the above None of the above

  • 6. 
    What is a protocol?
    • A. 

      Small pieces of text, stored on a user's computer by a web browser; and they contain the user's settings, shopping cart contents, or other data used by websites

    • B. 

      Used to speed up certain computer operations by temporarily placing data, or a copy of it, in a location where it can be accessed more rapidly than normal

    • C. 

      Special set of rules that end points in a telecommunication connection use when they communicate

    • D. 

      None of the above

  • 7. 
    How do we access Internet Options in Internet Explorer?
    • A. 

      Tools menu

    • B. 

      File menu

    • C. 

      Edit menu

    • D. 

      Help menu

  • 8. 
    Which menu option would you select in Outlook Express to add a new account?
    • A. 

      Tools menu

    • B. 

      Identities menu

    • C. 

      Properties menu

    • D. 

      Edit menu

  • 9. 
    Which of the following could not be a valid email address?
  • 10. 
    Which of the following applications is often required in order to view animated webpages?
    • A. 

      Internet Relay Chat (IRC)

    • B. 

      Macromedia Flash Player

    • C. 

      Adobe Acrobat

    • D. 

      MSN Messenger

  • 11. 
    What feature of a Windows Operating System allows the user to view the list of peripherals installed in a computer?
    • A. 

      Device Control Panel

    • B. 

      Device Panel Manager

    • C. 

      Device Manager

    • D. 

      Device Panel

  • 12. 
    What mark will appear in the Windows peripheral if the device is not installed properly?
    • A. 

      Red “X”

    • B. 

      Yellow “Question Mark”

    • C. 

      “Exclamation Mark”

    • D. 

      None of the above

  • 13. 
    What mark will appear in the Windows peripheral if the device has conflicts?
    • A. 

      Red “X”

    • B. 

      Yellow “Question Mark”

    • C. 

      “Exclamation Mark”

    • D. 

      None of the above

  • 14. 
    What mark will appear in the Windows peripheral if the device is disabled?
    • A. 

      Red “X”

    • B. 

      Yellow “Question Mark”

    • C. 

      “Exclamation Mark”

    • D. 

      None of the above

  • 15. 
    Which of the following is not a purpose of an internet firewall?
    • A. 

      Block unauthorized access to the computer

    • B. 

      Restrict access to a network

    • C. 

      Hide the identity of the user

    • D. 

      Control abound traffic from a user or a program

  • 16. 
    Adware can:
    • A. 

      Increase the speed of your computer

    • B. 

      Allow you to download videos from the internet

    • C. 

      Generate endless pop up(s) and make your web browser slow

    • D. 

      Steal sensitive information such as passwords from a computer

  • 17. 
    Spyware can:
    • A. 

      Steal sensitive information such as passwords from a computer

    • B. 

      Generate endless pop up(s) and make your web browser slow

    • C. 

      Increase the speed of your computer

    • D. 

      Allow real-time videos to be played on a computer

  • 18. 
    Which of the following could be an IP address?
    • A. 

      192.168.1.1

    • B. 

      192:168:1:1

    • C. 

      192,168,1,1

    • D. 

      None of the above

  • 19. 
    What DOS Command is used to view IP information
    • A. 

      IPCONFIG

    • B. 

      IPPING

    • C. 

      IPCHKDSK

    • D. 

      All of the above

  • 20. 
    A required device used to connect to an ISP Network.
    • A. 

      Switch

    • B. 

      Router

    • C. 

      Modem

    • D. 

      Hub

  • 21. 
    Which does not describe a Wireless Access Point?
    • A. 

      Device that allows wired communication devices to connect to a wireless network using Wi-Fi, Bluetooth or related standards

    • B. 

      Usually connects to a router

    • C. 

      Could also be a modem

    • D. 

      All describes Wireless Access Point

  • 22. 
    A WLAN connection is
    • A. 

      A wireless connection using radio waves

    • B. 

      A wired connection using an Ethernet cable

    • C. 

      A wired connection using a Coaxial cable

    • D. 

      A two way adapter

  • 23. 
    What does 802.11g mean?
    • A. 

      Is a standard for WLANs (Wired Local Area Network) that offers transmission over relatively short distances at up to 100 Mbps

    • B. 

      Is a standard for WLANs (Wired Local Area Network) that offers transmission over relatively short distances at up to 54 Mbps

    • C. 

      Is a standard for WLANs (Wireless Local Area Network) that offers transmission over relatively short distances at up to 100 Mbps

    • D. 

      Is a standard for WLANs (Wireless Local Area Network) that offers transmission over relatively short distances at up to 54 Mbps

  • 24. 
    A type of broadband connection that uses phone lines as a medium:
    • A. 

      Dial-Up Broadband

    • B. 

      Cable Broadband

    • C. 

      DSL Broadband

    • D. 

      Satellite Broadband

  • 25. 
    Many computers in the household can be connected to an internet service provider at a time
    • A. 

      TRUE

    • B. 

      FALSE

    • C. 

      Sometimes true

    • D. 

      Can't be determined

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