Customer Support Front End-technical

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| By Diyasystems
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Diyasystems
Community Contributor
Quizzes Created: 20 | Total Attempts: 7,628
| Attempts: 417 | Questions: 10
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Question 1 / 10
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1. ..................... tool will set the user's FTP settings to the proper UID and GID.

Explanation

The correct answer is "Fix FTP Settings." This tool will set the user's FTP settings to the proper UID and GID. It is specifically designed to address and resolve any issues related to FTP settings, ensuring that the user's UID and GID are correctly configured.

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About This Quiz
Customer Support Quizzes & Trivia

This quiz assesses technical skills in managing customer support systems, focusing on tools like ACL Admin, Create Statistics Symlink, and Fix FTP Settings. It is designed for professionals... see moreaiming to enhance their technical support capabilities in front-end customer service environments. see less

2. The tool used to synchronize the user's actual disk usage with what we have on record is .......................

Explanation

The tool used to synchronize the user's actual disk usage with what we have on record is "Sync Disk Quota." This tool ensures that the recorded disk usage matches the actual usage, allowing for accurate monitoring and management of disk space.

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3. Using ACL Admin tool, you will not be able to ........................

Explanation

Using the ACL Admin tool, you will not be able to upgrade or downgrade a package. The ACL Admin tool is used for managing access control lists and permissions, and it is not designed to handle package upgrades or downgrades. This functionality is typically handled by a separate system or tool specifically designed for managing packages and their versions.

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4. Which is the tool used to add a product free of cost to the account?

Explanation

ACL Admin is the correct answer because it is the tool used to add a product free of cost to the account. ACL stands for Access Control List, which is a set of permissions that determines what actions a user can perform on a resource. By using the ACL Admin tool, users can add a product to their account without any additional cost.

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5. Select the option through which you will not be able to search for an account using CSFE.

Explanation

You will not be able to search for an account using the Hosting Membership name.

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6. The Option ........................ is available under 'Diagnose Services'.

Explanation

The correct answer is "Test FrontPage" because it is the option that is available under the 'Diagnose Services' section.

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7. Recreate Statistics, Update AWStats, Update Webalizer are the options available under ....................

Explanation

The options available under "Fix Stats Tool" are Recreate Statistics, Update AWStats, and Update Webalizer. These options are likely related to fixing or updating the statistical analysis tools used for tracking website data.

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8. The tool that creates a statistics symlink in the user's home directory which will allow his visitors to see logs without logging in is ...............................

Explanation

The correct answer is "Create Statistics Symlink". This tool creates a symbolic link (symlink) in the user's home directory, specifically in the statistics folder. This symlink allows the user's visitors to access and view logs without the need to log in. By creating this symlink, the user can easily share statistics and logs with others, providing convenient access to the information.

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9. Select one of the options given below which is not a part of the 'Password Tools' in CSFE.

Explanation

The option "Test Password" is not a part of the 'Password Tools' in CSFE. The other options such as "Verify Password," "Change Password," and "Reset and Resend Password" are commonly found in password management systems and are used for tasks related to password verification, modification, and recovery. However, "Test Password" is not a standard feature in password tools and does not serve a specific purpose in password management.

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10. The tool ................................ corrects the ownership permissions on the users /store directory.

Explanation

The correct answer is "Fix Shopsite Directory". This tool is specifically designed to correct the ownership permissions on the users /store directory. By using this tool, the user can resolve any issues related to the ownership permissions on the Shopsite directory, ensuring that the correct permissions are set and allowing the user to access and manage the directory properly.

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  • Mar 21, 2023
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  • Jan 14, 2010
    Quiz Created by
    Diyasystems
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..................... tool will set the user's FTP settings to the...
The tool used to synchronize the user's actual disk usage with what we...
Using ACL Admin tool, you will not be able to ........................
Which is the tool used to add a product free of cost to the account?
Select the option through which you will not be able to search for an...
The Option ........................ is available under 'Diagnose...
Recreate Statistics, Update AWStats, Update Webalizer are the options...
The tool that creates a statistics symlink in the user's home...
Select one of the options given below which is not a part of the...
The tool ................................ corrects the ownership...
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