Shopping Vocab - Harold

Based on the information given, Michael first tried a shirt in small size which was too small for him, and then he tried a shirt in large size which was too large for him. Therefore, it can be inferred that the next size he should try is the medium size, as it is likely to be the closest fit to his body size.

The correct answer is "Warranty". A warranty is a guarantee provided by the company that the product will function properly for a certain period of time. In this case, Jane's vacuum cleaner broke down within the warranty period of 2 years, so she was able to get it repaired for free.

When you return an item to the store and get your money back, you receive a refund. A refund is the reimbursement of the amount paid for a product or service that did not meet the expected standards or was returned for any other reason. It involves the store returning the money to the customer, usually in the same form of payment that was originally used. This allows the customer to recoup their financial investment and resolve any dissatisfaction with the purchase.

To return an item to the store and ask for a refund or store credit, you need to have your receipt with you. A receipt is a proof of purchase that shows you have bought the item from the store. It contains important information such as the date of purchase, the item description, and the amount paid. Without a receipt, it may be difficult for the store to verify your purchase and process the return or refund. Therefore, having a receipt is essential in order to complete the return process successfully.

If you buy a dress in the wrong size, you can take it back to the store and exchange it. This means that you can return the dress and get a different size in return. This option allows you to correct the mistake of purchasing the wrong size and get the dress that fits you correctly.

The correct answer is "Return Policy". The customer service agent denied Jennifer's refund request because it was against the store's return policy to accept returns after 3 months.

Sue always finds second hand stuff in excellent conditions. Last week she bought a pair of second hand shoes at a garage sale in almost brand new condition.

The word "purchase" means buying, which involves the act of acquiring something by paying for it. It refers to the process of obtaining goods or services in exchange for money or other forms of payment. This term is commonly used in business and commerce to describe the act of buying products or assets.

If you want to return merchandise to the shop, you need to go to the Customer Service desk. The Customer Service desk is where customers can go to resolve any issues or inquiries they may have, including returning merchandise. This is the designated area where trained staff members are available to assist customers with their returns and provide any necessary assistance or guidance.

When returning an item to a store, it is expected to be in brand new condition. This means that the item should be in its original packaging, unused, and undamaged. The store will not accept returns if the item has been used or is not in its original condition. Therefore, the correct answer is "Condition."

Jeff saw a laptop in an electronic shop for $950, but he knew that another branch of the same shop was selling the same laptop for $850. He talked to the customer service agent about it, and the agent made a price adjustment for him. This means that the agent lowered the price of the laptop for Jeff, allowing him to purchase it for $850 instead of $950.

Scott was not eligible for a refund because he had exceeded the 1-month time frame for returns. Instead, the customer service agent offered him store credit. Store credit allows Scott to come back to any Winners branch at any time and use the credit to purchase something of equal value to the suit he originally bought. This gives Scott the opportunity to use the money he spent on the suit towards a future purchase at the store.

The term "merchandise" refers to the goods or products that are available for sale in a store. It encompasses all the items that customers can buy from a store. Therefore, merchandise is the correct answer to the question.