Hold For Payment Quiz
12 Questions
| Total Attempts: 91
Questions and Answers
- 1.Installation dates are automatically set up when?
- A.
A. ASAP
- B.
B. Whenever customer wants
- C.
C. Whatever is available
- D.
D. 3 days after payment is taken
- 2.What system notes go in Andana on every hold for payment order?
- A.
A. Processing fee & date of install
- B.
B. Processing fee & date to take payment
- C.
C. Email & processing fee
- D.
D. Email & date to take payment
- 3.You can set up DishNET standalone on a hold for payment.
- A.
True
- B.
False
- 4.Verify what information before you leave the Andana screen once the order is finished?
- A.
A. Name and phone number
- B.
B. Email and credit card info
- C.
C. Email and phone number
- D.
D. Name and credit card info
- 5.Flex orders shouldn’t be set up on hold for payment, but Flex24 orders are ok.
- A.
True
- B.
False
- 6.Installation dates CAN’T be changed unless the rep puts A.S.A.P. in the notes and gets what from the customer?
- A.
A. 2 phone numbers
- B.
B. Permission
- C.
C. Email
- D.
D. Payment
- 7.
- Which phone number should the customer be given once the order is placed?
- A.
A. 800.894.9131 ask for customer service
- B.
B. 888.339.2958 ask for Kenny
- C.
C. 866.406.5114 ask for ID verification
- D.
800 333 3474 dosh
- 8.Processing fees should always be waived for hold for payment orders. ?
- A.
True
- B.
False
- 9.Processing fees on hold for payment orders over the last 3 weeks has been less than $____ per order.
- A.
A. $20
- B.
B. $15
- C.
C. $10
- D.
D. $5
- 10.Kenny will call the customer back before he processes the order.
- A.
True
- B.
False
- 11.A call back converts higher than a hold for payment order.
- A.
True
- B.
False
- 12.A hold for payment order, that is set up correctly, is protected for 30 days.
- A.
True
- B.
False
Questions: 50 | Attempts: 69235 | Last updated: Mar 22, 2022
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Questions: 50 | Attempts: 57019 | Last updated: Mar 22, 2022
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Sample QuestionDirection for the Questions: Read the following carefully and answer the question given below it. The Central Bureau of Investigation has issued notices to the brother based in London and Geneva to “join” the probe into the payoffs case that has gone on for over a decade. The agency has given the NRI brothers a week’s time to respond to notice. The notices have been issued through the Indian diplomatic mission in Geneva and London, while they have repeatedly denied any involvement in the Rs. 1437 Crore gun deal; it is widely known that they have blocked the transfer of Swiss Bank document to India over the past decade. Their appeal against the transfer of documents was defeated at the three levels in Swiss Court. While the first set of document was brought home in January 1997 by CBI, it got the second set on December 19. The CBI move to send notices to the influential NRI family gains importance, particularly after it has devoted some time in scrutinizing the second set of document which were ordered to be retained by the agency by a Delhi Special Court. Though the sources would not comment on the progress made in scrutinizing the second set of Swiss Document, they maintained that the CBI could be looking for “clues” that in some ways or the other could be looking for “Clues” that in some way or the other could link the brothers to another to stream of payment running into a few crores of rupees. Why has CBI issued a notice to the brothers?
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Questions: 16 | Attempts: 6378 | Last updated: Mar 22, 2022
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