Customer Quizzes & Trivia
Recent Quizzes
Are you counting your reference questions the same way as your colleagues system-wide? Take this quiz to learn more.
Questions: 10 | Attempts: 282 | Last updated: Mar 20, 2022
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Sample QuestionThe same customer asks you two reference questions on one visit to the desk. How many reference questions do you enter on DART Ref Tracker?
Test your knowledge on WMKL's newly implemented Accessible Client Service Plan.
Questions: 20 | Attempts: 199 | Last updated: Mar 22, 2022
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Sample QuestionUnder the Accessibility for Ontarians with Disabilities Act (AODA) 2005, different standards on accessibility are being developed that will set requirements for the identification, removal, and prevention of barriers for people with disabilities in key areas of daily living.
Are you already a master of our new templates and solutions? Prove it through your score on this seven question quiz!
Questions: 7 | Attempts: 66 | Last updated: Mar 20, 2022
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Sample QuestionThe name of the folder that houses the new templates is US CS Templates (Consumer Facing).
Questions: 5 | Attempts: 393 | Last updated: Mar 21, 2022
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Sample QuestionWhat is the Sign Me Up! online tool you used for?
Questions: 5 | Attempts: 376 | Last updated: Mar 20, 2022
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Sample QuestionWhere can Rental Days Plus endorsement be verified on a PH policy?
Questions: 5 | Attempts: 43 | Last updated: Mar 20, 2022
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Sample QuestionWhen a Customer calls in for Nuvo and they ask you how much the system is after you hit 1,1.... What could you hit to answer their concern? Check all that apply
This quiz will assess your knowledge of the material covered in the DiSC You and Your Customer presentation.
Questions: 11 | Attempts: 37 | Last updated: Mar 20, 2022
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Sample QuestionObservable behavior includes:
Are you ready be assessed by your trainer? Take the quiz to find out if you are ready!
Questions: 15 | Attempts: 498 | Last updated: Mar 21, 2022
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Sample QuestionThe four forms of effective communication are:
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No. of Questions to be Answered : Random 20 out of 117
Questions: 117 | Attempts: 444 | Last updated: Mar 22, 2022
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Sample QuestionThe term 'property' as used in the Sale of Goods Act, 1930 means
Questions: 5 | Attempts: 97 | Last updated: Mar 21, 2022
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Sample QuestionWhat is the difference between customers and contacts in Magazine Manager?
Questions: 10 | Attempts: 41 | Last updated: Mar 17, 2022
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Sample QuestionIn a callcenter eviroment you can use cellphones any time
This is a Training Assessment to ensure comprehension after the Outbound Calling Campaign Training.
Questions: 20 | Attempts: 46 | Last updated: Mar 20, 2022
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Sample QuestionWhat is the WCI bundled discount for customers with Broadband Phone Service?
The Enhance Treating Customers Fairly quiz is a simple examination tool to be used in conjunction with staff training to help improve and deliver our policy regarding TCF.
Questions: 14 | Attempts: 721 | Last updated: Mar 21, 2022
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Sample QuestionWhat does TCF stand for?
This quiz is to test your ability to distinguish a consumer from a customer as per the provisions of the consumer protection act 1986. Customers can be classified as consumers and clients depending on the purpose for which the...
Questions: 5 | Attempts: 7454 | Last updated: Mar 21, 2022
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Sample QuestionYour father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
3S051 (set A) EOC Practice QuizCreated by SSgt Brandi Allen
Questions: 12 | Attempts: 198 | Last updated: Mar 22, 2022
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Sample QuestionWho is in charge of the record function at each MPE where the AF Form 10, UPRG is maintained?
Test your knowledge of Customer Development and Lean Startup!!Brought to you by the authors of The Entrepreneur's Guide to Customer Development.
Questions: 8 | Attempts: 137 | Last updated: Mar 22, 2022
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Sample QuestionWhat is Customer Development?
Read the following questions carefully and choose the most appropriate answer accordingly.
Questions: 14 | Attempts: 37 | Last updated: Mar 20, 2022
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Sample Question1. Customer's existing phone number in AD is 65-63458939. However, you cannot find any information with his primary email address [email protected] What should you do next?
Take the quiz and find out how much you know about keeping customer information safe.
Questions: 6 | Attempts: 230 | Last updated: Mar 18, 2022
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Sample QuestionA caller requests a credit card number over the phone, what do you do?
Soal latihan UN bahasa Inggris Kelas 3 SMK
Questions: 10 | Attempts: 7002 | Last updated: Mar 22, 2022
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Sample QuestionClara : what are you going to buy for mother’s birthday?Fenny: I don’t know yet, but if I went to the florist, …….. Clara : you told me you had no money.
This quiz is to test your ability to distinguish a consumer from a customer as per the provisions of the consumer protection act 1986. Customers can be classified as consumers and clients depending on the purpose for which the...
Questions: 5 | Attempts: 917 | Last updated: Mar 22, 2022
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Sample QuestionYour father bought life insurance and placed you as the nominee. Due to an unfortunate incident he passed away, entitling you to claim insurance. When you approached the insurance company, they deny you the insurance based on a technical error that they claim that your father made. Since your father bought the insurance and paid the premiums himself and you are only a nominee of the insurance claim, can you approach the consumer court as a wronged consumer?
This quiz is designed to give you knowledge on customer service and how to resolve complaints on the spot to ensure your credibility as a program.
Questions: 11 | Attempts: 309 | Last updated: Mar 20, 2022
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Sample QuestionTrue or False, Customers see the following in order as the most important employees in a company? Front Line Employees, Direct Supervisors, Middle Management, Upper Management, CEO
Covering the Modules 1 and 2 of Customer Relations Guide for The Service Company Call Representative.On multiple choice questions, chose the most correct answers.
Questions: 24 | Attempts: 34 | Last updated: Mar 20, 2022
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Sample QuestionWhat is the most import part of a call representatives job.
This is a short quiz to evaulate your answers.
Questions: 10 | Attempts: 69 | Last updated: Mar 17, 2022
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Sample QuestionA customer calls in to check status of their order. It was placed 10 days ago and has not shipped. What would you do?
Winning the RIGHT WayProtecting confidential information is everyone's responsibility. Take the quiz and find out if you know what to do when it comes to keeping company information confidential.
Questions: 6 | Attempts: 749 | Last updated: Mar 20, 2022
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Sample QuestionAn Associate asks to use your login and password to get into ccAmbassador because he forgot his information. You should:
Chapter 3 Quiz.
Questions: 28 | Attempts: 61 | Last updated: Mar 20, 2022
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Sample QuestionWhat are the three departments of a pharma company that develop strategy to influence the demand of a product?
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