Customer Quizzes, Questions & Answers
Recent Quizzes
This quiz is designed to give you knowledge on customer service and how to resolve complaints on the spot to ensure your credibility as a program.
Questions: 11 | Attempts: 698 | Last updated: Mar 20, 2023
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Sample QuestionTrue or False, Customers see the following in order as the most important employees in a company? Front Line Employees, Direct Supervisors, Middle Management, Upper Management, CEO
This is a short quiz to evaulate your answers.
Questions: 10 | Attempts: 141 | Last updated: Mar 17, 2023
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Sample QuestionA customer calls in to check status of their order. It was placed 10 days ago and has not shipped. What would you do?
Winning the RIGHT WayProtecting confidential information is everyone's responsibility. Take the quiz and find out if you know what to do when it comes to keeping company information confidential.
Questions: 6 | Attempts: 750 | Last updated: Mar 20, 2023
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Sample QuestionAn Associate asks to use your login and password to get into ccAmbassador because he forgot his information. You should:
Chapter 3 Quiz.
Questions: 28 | Attempts: 118 | Last updated: Mar 19, 2024
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Sample QuestionWhat are the three departments of a pharma company that develop strategy to influence the demand of a product?
A test about the voice of the customer
Questions: 5 | Attempts: 331 | Last updated: Mar 21, 2022
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Sample QuestionThe main aim of listening to the Voice of the Customer is to identify the customers concerns.
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