July 2015 - PKT
.
- 1.For rent customer : “ I will inform the tenants that DC will come to collect property data and photo of the property ” Agent need to
- A.
Summarize the start time, end time and confirm the visit
- B.
Confirm if property will be ready to move in 3 months
- C.
Confirm if property will be ready to move in 6 months
- D.
All of the above
- 2.For Buy customer : “ I will inform the tenants that DC will come to collect property data and photo of the property ” Agent need to
- A.
Summarize the start time, end time and confirm the visit
- B.
Confirm if property will be ready to move in 3 months
- C.
Confirm if property will be ready to move in 6 months
- D.
All of the above
- 3.What is regulator act verbiage ?
- A.
This call will be recorded for training and quality purpose
- B.
This call was recorded for training and quality purpose
- C.
This call is being recorded for training and quality purpose
- D.
All of the above
- 4.Customer is requesting NFR for New project, Agent will send the data accordingly
- A.
True
- B.
False
- 5.Customer complains that he is not able to view rejected properties on broker app, Agent will
- A.
Apologize and inform that maybe due to some technical issue he is not able to check the same.
- B.
Apologize and inform logout and login again
- C.
Apologize and inform that he can check only active and inactive properties
- D.
None of the above
- 6.Customer is trying to download broker app but he cannot find the same, Agent should (Select the correct and complete option)
- A.
Check if customer is using android device
- B.
Inform customer to download the app from Play store which is available on android device and app name is “Housing for agents”
- C.
Inform customer about app name “Housing for broker”
- D.
Inform customer to download the app from Play store which is available on android device and app name is “Housing for broker”
- 7.Broker can register without email ID
- A.
True
- B.
False
- 8.If the broker is editing the property , the changes will reflect
- A.
Broker will get verification call after 24 to 48 hrs. then the changes will reflect in 24 to 48 hrs.
- B.
Broker will get verification call within 24 to 48 hrs. then the changes will reflect after 24 to 48 hrs.
- C.
Broker will get verification call within 24 to 48 hrs. then the changes will reflect within 24 to 48 hrs.
- D.
On the website immediately
- 9.With the help of broker app, broker can keep a track of
- A.
Leads and properties
- B.
Leads, properties, notifications
- C.
Leads and rejected properties
- D.
None of the above
- 10.Broker can login on broker app using
- A.
Email ID and password
- B.
Mobile number and password
- C.
Registered mobile number and password
- D.
All of the above
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