July 2015 - PKT - Quiz, Trivia & Questions

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| By JayashreeS

JayashreeS

Community Contributor

Quizzes Created: 5 | Total Attempts: 347

Questions: 10 | Attempts: 124 | Updated: Mar 21, 2023

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Questions and Answers

1.

For rent customer : “ I will inform the tenants that DC will come to collect property data and photo of the property ” Agent need to
- A.
  
  Summarize the start time, end time and confirm the visit
- B.
  
  Confirm if property will be ready to move in 3 months
- C.
  
  Confirm if property will be ready to move in 6 months
- D.
  
  All of the above
Correct Answer
B. Confirm if property will be ready to move in 3 months

Explanation
The correct answer is "Confirm if property will be ready to move in 3 months" because the customer mentioned that they will inform the tenants about DC coming to collect property data and photos. This implies that the visit will happen in the near future. The agent needs to confirm if the property will be ready to move in 3 months, as this aligns with the timeline of the visit. The other options, summarizing the start and end time and confirming the visit, are not mentioned in the customer's statement.

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2.

For Buy customer : “ I will inform the tenants that DC will come to collect property data and photo of the property ” Agent need to
- A.
  
  Summarize the start time, end time and confirm the visit
- B.
  
  Confirm if property will be ready to move in 3 months
- C.
  
  Confirm if property will be ready to move in 6 months
- D.
  
  All of the above
Correct Answer
C. Confirm if property will be ready to move in 6 months

Explanation
The correct answer is "Confirm if property will be ready to move in 6 months" because the customer mentioned that they will inform the tenants about the visit by the DC to collect property data and photos. Therefore, the agent needs to confirm if the property will be ready to move in 6 months, as it is important information for the customer.

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3.

What is regulator act verbiage ?
- A.
  
  This call will be recorded for training and quality purpose
- B.
  
  This call was recorded for training and quality purpose
- C.
  
  This call is being recorded for training and quality purpose
- D.
  
  All of the above
Correct Answer
C. This call is being recorded for training and quality purpose

Explanation
The correct answer is "This call is being recorded for training and quality purpose." This statement accurately describes the verbiage used in regulator acts, which mandates that calls should be recorded for training and quality purposes. The other options either use incorrect tenses or lack the specific wording required by regulator acts.

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4.

Customer is requesting NFR for New project, Agent will send the data accordingly
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement suggests that the agent will send the data according to the customer's request for NFR (Non-Functional Requirements) for a new project. However, the correct answer is False, indicating that the agent will not send the data accordingly. This implies that the agent may not fulfill the customer's request for NFR or may not send the data in the desired manner.

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5.

Customer complains that he is not able to view rejected properties on broker app, Agent will
- A.
  
  Apologize and inform that maybe due to some technical issue he is not able to check the same.
- B.
  
  Apologize and inform logout and login again
- C.
  
  Apologize and inform that he can check only active and inactive properties
- D.
  
  None of the above
Correct Answer
C. Apologize and inform that he can check only active and inactive properties

Explanation
The correct answer is "Apologize and inform that he can check only active and inactive properties." This is the most appropriate response because it acknowledges the customer's complaint and explains the limitation of the broker app. By apologizing and providing an explanation, the agent shows empathy towards the customer's issue and offers a solution by informing them about the available options for viewing properties on the app.

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6.

Customer is trying to download broker app but he cannot find the same, Agent should (Select the correct and complete option)
- A.
  
  Check if customer is using android device
- B.
  
  Inform customer to download the app from Play store which is available on android device and app name is “Housing for agents”
- C.
  
  Inform customer about app name “Housing for broker”
- D.
  
  Inform customer to download the app from Play store which is available on android device and app name is “Housing for broker”
Correct Answer
B. Inform customer to download the app from Play store which is available on android device and app name is “Housing for agents”

Explanation
The agent should inform the customer to download the app from the Play store, as it is available on Android devices, and the app name is "Housing for agents".

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7.

Broker can register without email ID
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
The statement suggests that a broker can register without an email ID. However, this is not true. An email ID is typically a mandatory requirement for registration as it serves as a unique identifier and allows for communication and verification purposes. Without an email ID, it would be difficult for the broker to receive important updates, notifications, and account-related information. Hence, the correct answer is False.

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8.

If the broker is editing the property , the changes will reflect
- A.
  
  Broker will get verification call after 24 to 48 hrs. then the changes will reflect in 24 to 48 hrs.
- B.
  
  Broker will get verification call within 24 to 48 hrs. then the changes will reflect after 24 to 48 hrs.
- C.
  
  Broker will get verification call within 24 to 48 hrs. then the changes will reflect within 24 to 48 hrs.
- D.
  
  On the website immediately
Correct Answer
C. Broker will get verification call within 24 to 48 hrs. then the changes will reflect within 24 to 48 hrs.

Explanation
When the broker is editing the property, they will receive a verification call within 24 to 48 hours. After the verification call, the changes made by the broker will reflect within another 24 to 48 hours. This means that the changes will take a total of 48 to 96 hours to be visible on the website.

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9.

With the help of broker app, broker can keep a track of
- A.
  
  Leads and properties
- B.
  
  Leads, properties, notifications
- C.
  
  Leads and rejected properties
- D.
  
  None of the above
Correct Answer
B. Leads, properties, notifications

Explanation
The correct answer is "Leads, properties, notifications". With the help of a broker app, brokers can easily keep track of their leads, properties, and receive notifications regarding any updates or changes. This allows brokers to efficiently manage their business and stay updated on potential leads and properties that they are handling.

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10.

Broker can login on broker app using
- A.
  
  Email ID and password
- B.
  
  Mobile number and password
- C.
  
  Registered mobile number and password
- D.
  
  All of the above
Correct Answer
C. Registered mobile number and password

Explanation
The correct answer is "Registered mobile number and password." This means that brokers can log in to the broker app using their registered mobile number and the corresponding password. This suggests that the app has a registration process where brokers provide their mobile number and create a password, which they can then use to access the app.

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Current Version
Mar 21, 2023

Quiz Edited by
ProProfs Editorial Team
Jul 21, 2015

Quiz Created by
JayashreeS

July 2015 - PKT

For rent customer : “ I will inform the tenants that DC will come to collect property data and photo of the property ” Agent need to

For Buy customer : “ I will inform the tenants that DC will come to collect property data and photo of the property ” Agent need to

What is regulator act verbiage ?

Customer is requesting NFR for New project, Agent will send the data accordingly

Customer complains that he is not able to view rejected properties on broker app, Agent will

Customer is trying to download broker app but he cannot find the same, Agent should (Select the correct and complete option)

Broker can register without email ID

If the broker is editing the property , the changes will reflect

With the help of broker app, broker can keep a track of

Broker can login on broker app using