Customer Centricity Celebrations - 2018 - Day-4

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| By Ganesh
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Ganesh
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Quizzes Created: 4 | Total Attempts: 756
| Attempts: 205
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  • 1/10 Questions

    What is Full form of IMS?

    • Internal management system
    • International management system
    • Integrated Management System
    • Indian Management System
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About This Quiz

This quiz, titled 'Customer Centricity Celebrations - 2018 - Day-4', assesses knowledge on quality management and operational standards at a corporate level, focusing on document handling, equipment calibration, and systems access.

Customer Centricity Celebrations - 2018 - Day-4 - Quiz

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  • 2. 

    Expand SFI & DCR

    • Suggestion Free Improvement & Design Change Request

    • ​​​​​​Suggestion For Improvement & Design Change Request

    • Suggestion For Improvement & Design Challenge Request

    • Safety For Improvement & Design Change Request

    Correct Answer
    A. ​​​​​​Suggestion For Improvement & Design Change Request
    Explanation
    The correct answer is "Suggestion For Improvement & Design Change Request" because it accurately defines the expansion of SFI & DCR. The term "Suggestion" implies that it is a proposal or recommendation for improvement, while "Improvement" suggests enhancing or making something better. "Design Change Request" indicates a formal request to modify the design of something. Therefore, "Suggestion For Improvement & Design Change Request" best represents the meaning of SFI & DCR.

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  • 3. 

    What is the frequency of self-assessment of IMS documents?

    • Once in a year

    • Once in two years

    • ​​​​​​Once in 6 months

    • Once in 3 months

    Correct Answer
    A. ​​​​​​Once in 6 months
    Explanation
    The frequency of self-assessment of IMS documents is once in 6 months. This means that the assessment is conducted every 6 months to ensure that the IMS documents are up to date and meeting the required standards. Conducting self-assessments on a regular basis helps to identify any gaps or areas that need improvement, allowing for timely corrective actions to be taken. This ensures that the IMS documents remain relevant and effective in supporting the organization's integrated management system.

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  • 4. 

    Who is the Chief manager Customer Centricity ?

    • Andrew Williams

    • N.Jagannadha Rao

    • Sujit Joshi

    • Venkata Chada

    Correct Answer
    A. Andrew Williams
    Explanation
    Andrew Williams is the Chief manager Customer Centricity because he is the only name mentioned in the options provided.

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  • 5. 

    What are the current ISO standards for QMS and EMS ?

    • ISO 9001 : 2015 & ISO 14001 : 2008

    • ISO 9001 :  2008 & ISO 19001 : 2015

    • ISO 9001 : 2015 &  ISO14001 : 2015

    • ISO 9001 : 2008 & ISO 14001 : 2008

    Correct Answer
    A. ISO 9001 : 2015 &  ISO14001 : 2015
    Explanation
    The current ISO standards for Quality Management Systems (QMS) and Environmental Management Systems (EMS) are ISO 9001:2015 and ISO 14001:2015. These standards provide guidelines and requirements for organizations to establish and maintain effective quality and environmental management systems. ISO 9001:2015 focuses on quality management, while ISO 14001:2015 focuses on environmental management. By implementing these standards, organizations can improve their overall performance, enhance customer satisfaction, and minimize their environmental impact.

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  • 6. 

    Which Master file contains list of measuring equipment’s to be calibrated & verified ?

    • ​​​​​​MF ENG 07

    • MF ENG 05

    • MF ENG 09

    • MF ENG 01

    Correct Answer
    A. ​​​​​​MF ENG 07
    Explanation
    The Master file that contains the list of measuring equipment to be calibrated and verified is MF ENG 07.

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  • 7. 

    Who is authorised person to raise SFI to get any document amended?

    • Only Manager

    • Only Sr Manager

    • Only Sr officer

    • ​​​​​Only individual

    Correct Answer
    A. ​​​​​Only individual
    Explanation
    The correct answer is "Only individual." This means that any individual is authorized to raise a SFI (Service for Information) in order to get any document amended. This implies that the responsibility and authority to initiate the process of amending a document lies with the individual, regardless of their specific job title or position within the organization.

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  • 8. 

    Quality policy last updated on?

    • ​​​​​1st Oct 2009

    • 1st Oct 2010

    • 1st Nov 2013

    • 1st Nov 2014

    Correct Answer
    A. ​​​​​1st Oct 2009
    Explanation
    The correct answer is 1st Oct 2009. This is because the quality policy was last updated on this date, indicating that it has not been updated since then.

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  • 9. 

    What is the user name and password to access ARIS process flow?

    • Patancheru, Patancheru1

    • ​​​​​Patancheru1, Patancehru

    • Patancheru1, Patancheru1

    • Patancheru, Patancehru

    Correct Answer
    A. ​​​​​Patancheru1, Patancehru
    Explanation
    The correct answer is "Patancheru1, Patancehru".

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  • 10. 

    What is the path to access QSM (Quality system manual)? 

    • ARIS-> Contents->DECO-> Plants

    • ​​​​​Filenet-> APLOS-> APL-> ISO 9001-CDC-> APEX

    • Filenet-> APLOS-> APL-> ISO 9001-CDC-> Procedure manuals

    • Filenet-> APLOS-> MF DDC

    Correct Answer
    A. ​​​​​Filenet-> APLOS-> APL-> ISO 9001-CDC-> APEX
    Explanation
    The correct path to access QSM (Quality system manual) is Filenet -> APLOS -> APL -> ISO 9001-CDC -> APEX.

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Quiz Review Timeline (Updated): Jan 31, 2023 +

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  • Current Version
  • Jan 31, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Dec 20, 2018
    Quiz Created by
    Ganesh
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