Tqm

10 Questions | Total Attempts: 2322

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Quality Management Quizzes & Trivia

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Questions and Answers
  • 1. 
    Total Quality Management (TQM) focuses on
    • A. 

      Customer

    • B. 

      Employee

    • C. 

      Both (a) and (b)

    • D. 

      None of the above

  • 2. 
    Which of the following is responsible for quality objective
    • A. 

      Top level management

    • B. 

      Middle level management

    • C. 

      Frontline management

    • D. 

      All of the above

  • 3. 
    While setting Quality objective     -----------------   to be considered
  • 4. 
    Control chart is a
    • A. 

      Process monitoring tool

    • B. 

      Process control tool

    • C. 

      Both (a) and (b)

    • D. 

      None of the above

  • 5. 
    The process mapping is a  ---------------------- diagram
    • A. 

      Data flow

    • B. 

      Work flow

    • C. 

      Circular

    • D. 

      Audit

  • 6. 
    What is ISO
    • A. 

      Indian organization for standard

    • B. 

      Internal organization for standard

    • C. 

      International organization for standard

    • D. 

      None of the above

  • 7. 
    EMS stands for
    • A. 

      Environmental management system

    • B. 

      Employees management system

    • C. 

      Engineering management system

    • D. 

      Equipment management system

  • 8. 
     purpose of organizations is to meet customer needs and satisfy their expectations.
    • A. 

      True

    • B. 

      False

  • 9. 
    A fundamental attribute of TQM is
    • A. 

      Having team meetings

    • B. 

      Top management's direct involvement

    • C. 

      Meeting ISO 9000 audit

    • D. 

      All of the above