Total Quality Management Quiz! Trivia

10 Questions | Total Attempts: 9448

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Total Quality Management Quiz! Trivia - Quiz

Get ready to test your knowledge with this total quality management quiz! This is a trivia quiz, so the questions are not going to be that tough for you if you have decent knowledge about the subject. Let's see how well you manage to score on this quiz, and you will also have a great learning experience here. We wish you good luck and enjoy your time while playing this quiz.


Questions and Answers
  • 1. 
    Total Quality Management (TQM) focuses on:
    • A. 

      Customer

    • B. 

      Employee

    • C. 

      Both (a) and (b)

    • D. 

      None of the above

  • 2. 
    Which of the following is responsible for the quality objectives?
    • A. 

      Top-level management

    • B. 

      Middle-level management

    • C. 

      Frontline management

    • D. 

      All of the above

  • 3. 
    While setting Quality objective     -----------------   to be considered.
  • 4. 
    The control chart is a:
    • A. 

      Process monitoring tool

    • B. 

      Process control tool

    • C. 

      Both (a) and (b)

    • D. 

      None of the above

  • 5. 
    The process mapping is a  ---------------------- diagram.
    • A. 

      Data flow

    • B. 

      Workflow

    • C. 

      Circular

    • D. 

      Audit

  • 6. 
    What is ISO?
    • A. 

      Indian organization for standard

    • B. 

      Internal organization for standard

    • C. 

      International organization for standard

    • D. 

      None of the above

  • 7. 
    EMS stands for
    • A. 

      Environmental management system

    • B. 

      Employees management system

    • C. 

      Engineering management system

    • D. 

      Equipment management system

  • 8. 
    The purpose of organizations is to meet customer needs and satisfy their expectations.
    • A. 

      True

    • B. 

      False

  • 9. 
    A fundamental attribute of TQM is:
    • A. 

      Having team meetings

    • B. 

      Top management's direct involvement

    • C. 

      Meeting ISO 9000 audit

    • D. 

      All of the above

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