ISO 9001:2008 Overview Test

8 Questions

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Company Quizzes & Trivia

Many people have found it hard to pass the ISO 9001:2008 exams and this can be due to not having enough practice on what they studied so far. Are you sitting for these exams in a few weeks and needs some revision material? This quiz will give you an idea of how much you know about the ISO 9001:2008 Standard. Give it a shot!


Questions and Answers
  • 1. 
    What does ISO mean?
    • A. 

      International Standards Organization

    • B. 

      International Organization of Standards

    • C. 

      International Organization for Standardization

    • D. 

      Internal Organization for Standardization

  • 2. 
    What does ISO do?
    • A. 

      Provides organizations with information about quality management systems

    • B. 

      Helps organizations become certified under the international standard

    • C. 

      Government responsibilities and tasks in various countries

    • D. 

      A and B

  • 3. 
    What are some of the goals of quality management?
    • A. 

      Productivity and efficiency

    • B. 

      Providing easily accessible documentation for procedures and work instructions

    • C. 

      Improving the quality of the end product or service

    • D. 

      All of the above

  • 4. 
    Who is affected by the ISO 9001:2008 certification at DELT?
    • A. 

      Management

    • B. 

      Students, faculty, DELT consultants and the general public

    • C. 

      Non-management staff

    • D. 

      All of the above

  • 5. 
    Which groups of people play a role in maintaining the ISO certification at DELT?
    • A. 

      Management

    • B. 

      Non-management staff

    • C. 

      All staff

    • D. 

      Auditors

  • 6. 
    • A. 

      Provides data for management to use in evaluating quality management policies and procedures

    • B. 

      Provides an accurate picture of conformance to the ISO standard

    • C. 

      Gives management personal information about staff members

    • D. 

      Attempts to track exactly what the staff do all day at their jobs

  • 7. 
    • A. 

      It keeps the quality management system functioning and accurate

    • B. 

      It ensures that staff continue to use the processes developed for ISO certification

    • C. 

      It gives the organization a picture of how well the quality management system is currently working

    • D. 

      All of the above

  • 8. 
    • A. 

      Look at every document and procedure available to you in case you are asked about any of them

    • B. 

      Make yourself familiar with the tasks and processes applicable to your position and practice using them

    • C. 

      Print copies of all the documents you use regularly and keep them closeby on your desk

    • D. 

      Do thorough research into what everyone's roles are at DELT so you will be able to give information about any department