.
Knowledge
Quality
Standard
Condition
Organ Retrieval System
Online Reservation System
Operation Room System
None of the above
Mr NS Negi
Dr BK Rana
Mr Adil Zainulbhai
Dr Nanda Kumar Jairam
Improving Quality for our 125 Crore Citizens
Delivering Customer Driven Quality
Quality is the result of Carefully crafted environment
Delivering Superior Customer Service
Indian Society for Quality in Health Care
Internal Standards for Quality in Healthcare
International Society for Quality in Health Care
International Standards for Quality in Healthcare
Russian
Chinese
Japanese
Greek
Faster recovery of patient
High status to the hospital
Increase in expenditure
Happiness in patient
Advanced Medicines and Reliable Implants for Treatment
Available Medicines and Reliable Implants for Treatment
Awareness of Medicines and Reliable Implants for Treatment
Affordable Medicines and Reliable Implants for Treatment
True
False
Tertiary care
Primary care
Critical care
Quaternary care
Doctor
Patient
Administrator
Managing Director
Inline with
On par with
Beyond
Behind
Hospital's
Doctor's
Everybody's
Quality Manager's
26
10
9
15
2
3
5
0
Hire
Force
Engage
Target
Consent
Trained Security
Counselling
Video Surveillance
Advanced care
Evidence based care
Patient-centered care
Modern
Superior care
Advanced care
Safer care
Costly care
Exhibit
Meet
Document
Explain
National Accreditation Board for Hospitals & Healthcare Providers (NABH)
Quality Council of India (QCI)
Health Management Information System (HMIS)
National Health Portal (NHP)
2004
2006
2008
2003
Clinical care
Administration
ADT
Admission
Service
Safe
Secure
Superior
Highlight
Preserve
Promote
Monitor