Web chat
Web site
Application
Non of the above
Customer [email protected]
Customer reacting management
Customer report management
Customer relationship management
Customer response management
When there are more than Five complaints of the same batch of a Product shade for a Plant
When there are more than Ten complaints in a month of a Product-defect
When there are more than 25 complaints in a quarter of a Product-defect
When there are more than Fifty complaints in previous six months of a Product-defect
All of the above
Consumer response team
Consumer reaction team
Consumer relation management team
Complaint review team
Technical Function
Central Quality and Safety Function
SCRC
Marketing
SATIN BROUN
TOUCH WOOD CLR GLOSSY
Wood primer
PGE EB1
Consumer level closer & Dealer level closer
Customer level closer & Depot level closer
Consumer level closer & Depot level closer
Customer Level closer & Dealer level closer
Paint sagging
Blistering
Fading
Dripping
Peeling
Flaking
Blistering
Non of the above