Nl_tmc Bootcamp Final - TSA
Final test after completing TMC Bootcamp training.
- 1.A corporate discount code is required to enable Amtrak Direct Connect.
- A.
True
- B.
False
- 2.The following direct connect limo vendors are available in Concur without a Select Access Fee. Check all that apply.
- A.
Deem Ground
- B.
Limos.com
- C.
GroundScope
- D.
Groundspan
- E.
Dream Limos
- 3.Concur can create a custom passive segment for your TMC for Amtrak Direct Connect bookings.
- A.
True
- B.
False
- 4.The Park 'N Fly confirmation number is included in the GDS passive segment.
- A.
True
- B.
False
- 5.The following fields can be included in your Travel Reservation Email subject. Check all that apply
- A.
Date of Departure
- B.
Passenger Name
- C.
Trip Locator
- D.
Trip Name
- E.
Trip Destination
- 6.Concur supports direct bill for car reservations
- A.
True
- B.
False
- 7.Concur supports direct bill for GDS hotel reservations.
- A.
True
- B.
False
- 8.Concur ALWAYS allows travelers to cancel cars and hotels
- A.
True
- B.
False
- 9.If you upload Non-GDS hotels in Concur Travel, Concur will book the hotel reservation with the hotel.
- A.
True
- B.
False
- 10.Your customer would like a custom image to display for Preferred vendors, what is the maximum size allowed for that image?
- A.
16 x 48
- B.
16 x 16
- C.
12 x 24
- D.
48 x 48
- 11.If your customer does not want to allow travelers to book air on Mobile, what setting should be disabled?
- A.
Air bookings via Concur Mobile enabled
- B.
Enable multiple booking sources capability
- C.
Show Flight Finder
- D.
Air bookings on Mobile cannot be disabled
- 12.If a customer wants their default sort for Search by Price set to Company Preference and Price, how would you do this?
- A.
Change the Class of Service Options to "Highest"
- B.
Shop by Fares Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest Price
- C.
In the Shop by Fares Default dropdown, choose Preference Rank and Lowest Price
- D.
Shop by Schedule and Flex Faring Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest Price
- 13.If you customer wants to return both their corporate car vendors and other vendors in results, how can this be done?
- A.
Enable 'Always run a General Shop Request for Car Searches'
- B.
Checking the box on the discount page to 'Return all Vendors'
- C.
Uncheck all the Car Vendors in Travel Vendor Exclusions
- D.
Set the Default Car Type to 'No Default Type'
- 14.The following vendors are support for E-Receipts in Concur. Check all that apply.
- A.
Holiday Inn
- B.
Westin
- C.
Four Seasons
- D.
Best Western
- E.
Comfort Suites
- 15.Orphaned Trip Emails can be disabled by leaving the Orphan Trip Email Subject line blank.
- A.
True
- B.
False
- 16.If your customer uses a Corporate Ghost Card for air reservations, explain how a user can also be allowed to use a personal card.
- A.
Check the setting 'Allow users to choose a personal credit card even if they have a custom corporate card for Air and Rail' in the company configuration
- B.
Uncheck 'Require for Air' in the Ghost Card set up
- C.
Check 'Force users to choose a credit card' in the configuration
- D.
Allowing a user to choose a ghost card or a personal card is not possible
- 17.Before you can book travel on a newly cloned configuration (i.e. you've created a test configuration) an email must be sent to what email address?
- A.
- B.
- C.
- D.
- 18.To display your agency logo in the upper left corner for your reseller sites, you must upload you agency logo (JPEG or GIF file) to each of your configurations.
- A.
True
- B.
False
- 19.A traveler booked a trip that required approval and the trip was auto-canceled by Concur within 20 minutes of making the booking. What may have caused this?
- A.
The user has zDemo/Training/Practice User permission
- B.
'Allow Auto Cancel of trips that require approval' is enabled and same day travel and approval is required.
- C.
The trip was orphaned
- D.
The fare expired
- 20.Before you can enabled the Trip Cancel setting "Cancel Live Segments and Queue" what additional setting must be enabled?
- A.
Refund request queue
- B.
Voided ticket queue
- C.
Show refundable ticket checkbox
- D.
Reporting queue
- 21.You've checked the box in the Company Configuration to Allow Ticket Voids, what 2 additional steps need to be taken for this functionality to work?
- A.
Voided ticket queue
- B.
Refund request queue
- C.
Show refundable ticket checkbox
- D.
Enable Post-ticket exchange
- 22.What Concur functionality can allow a traveler to search multiple cabins, refundable and non-refundable air fares?
- A.
Enable "View More Air Fares" Option
- B.
Allow user to specify airline for deeper search
- C.
Show Flight Finder
- D.
Default change flight search option to expanded
- 23.If you would like travelers to to choose their rule class prior to booking, this can be set up in the Company Configuration using the Rule Class Selection dropdown.
- A.
True
- B.
False
- 24.Which discount section can be configured by ORG unit?
- A.
Cars
- B.
Hotel Consortium
- C.
Air
- D.
All of the above
- 25.Send Account Information option can be used to create a welcome message that will be sent to new Travel users to provide login information
- A.
True
- B.
False
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