Nl_tmc Bootcamp Final - TSA

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1. Concur can create a custom passive segment for your TMC for Amtrak Direct Connect bookings.

Explanation

Concur, a travel management company (TMC), has the capability to generate a custom passive segment specifically for Amtrak Direct Connect bookings. This means that Concur can create a tailored booking segment for clients who use Amtrak Direct Connect, allowing for a seamless integration and streamlined booking process. Therefore, the statement "True" is correct.

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About This Quiz
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The NL_TMC Bootcamp Final - TSA quiz assesses knowledge on Amtrak Direct Connect, Concur's capabilities with direct connect vendors, and travel reservation management. It tests understanding of specific functionalities like direct billing for car reservations and inclusion of custom passive segments for bookings.

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2. If you upload Non-GDS hotels in Concur Travel, Concur will book the hotel reservation with the hotel.

Explanation

When you upload Non-GDS hotels in Concur Travel, Concur will not book the hotel reservation with the hotel. This means that even if you add the Non-GDS hotel information to Concur Travel, the actual booking process will not take place through Concur. Instead, you will need to make the reservation directly with the hotel outside of Concur. Therefore, the statement "Concur will book the hotel reservation with the hotel" is false.

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3. Concur supports direct bill for GDS hotel reservations.

Explanation

Concur does not support direct bill for GDS hotel reservations. This means that users cannot directly charge their hotel reservations to their company's account through Concur. Instead, they would need to provide their personal payment information for the reservation.

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4. Concur supports direct bill for car reservations

Explanation

Concur, a travel and expense management software, offers the feature of direct bill for car reservations. This means that users can make car reservations through Concur and have the charges directly billed to their company or organization. This feature eliminates the need for employees to pay for car rentals out of pocket and then seek reimbursement, simplifying the process and ensuring timely payment for the service. Therefore, the statement "Concur supports direct bill for car reservations" is true.

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5. Send Account Information option can be used  to create a welcome message that will be sent to new Travel users to provide login information

Explanation

The Send Account Information option can be used to create a welcome message that will be sent to new Travel users to provide login information. This means that when a new user signs up for the Travel service, they will receive a message containing their login details. Therefore, the statement is true.

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6. A corporate discount code is required to enable Amtrak Direct Connect.

Explanation

A corporate discount code is not required to enable Amtrak Direct Connect.

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7. Your customer would like a custom image to display for Preferred vendors, what is the maximum size allowed for that image?

Explanation

The maximum size allowed for the custom image to display for Preferred vendors is 16 x 16.

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8. Your customer just changed their company domain.  Using Import Data, which template can you use to change all of their login IDS to reflect the new domain without losing their Concur Travel History?

Explanation

The correct answer is "User Login Update". This template allows you to update the login IDs of users in the system. By using this template, you can easily change all of the login IDs to reflect the new domain without losing their Concur Travel History. This ensures that the users can continue to access their travel history and other relevant information without any disruption.

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9. If you customer wants to return both their corporate car vendors and other vendors in results, how can this be done?

Explanation

Enabling 'Always run a General Shop Request for Car Searches' will ensure that both corporate car vendors and other vendors are included in the search results. This option allows for a broader search, including all available vendors, rather than limiting the search to specific car vendors.

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10. What  Concur functionality can allow a traveler to search multiple cabins, refundable and non-refundable air fares?

Explanation

Enabling the "View More Air Fares" option allows the traveler to search for multiple cabins, refundable and non-refundable air fares. This functionality provides the user with a wider range of options to choose from when searching for flights, allowing them to compare different fares and cabin classes to find the most suitable option for their needs.

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11. If a traveler holds a reservation,The Ticketing Time Deadline is used to determine when to cancel the booking if the user takes no action to complete the reservation?

Explanation

The Ticketing Time Deadline is used to determine when to cancel a booking if a traveler holds a reservation but takes no action to complete it. This means that if the traveler does not complete the reservation within the specified time frame, the booking will be automatically canceled. Therefore, the statement is true.

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12. If your customer does not want to allow travelers to book air on Mobile, what setting should be disabled?

Explanation

To prevent travelers from booking air on mobile, the setting "Air bookings via Concur Mobile enabled" should be disabled. This means that the option to book air travel through the Concur Mobile app will be turned off, ensuring that customers cannot make air bookings on their mobile devices.

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13. Concur ALWAYS allows travelers to cancel cars and hotels

Explanation

The statement suggests that Concur, a travel management platform, always allows travelers to cancel their car and hotel reservations. This means that users of Concur have the ability to cancel their bookings for cars and hotels whenever they need to. Therefore, the correct answer is True.

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14. If you would like travelers to  to choose their rule class prior to booking, this can be set up in the Company Configuration using the Rule Class Selection dropdown.

Explanation

The given statement is true. In order to allow travelers to choose their rule class before booking, the company can set up this option in the Company Configuration by using the Rule Class Selection dropdown. This feature allows travelers to have more control and flexibility in selecting their preferred rule class for their bookings.

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15. Before you can enabled the Trip Cancel setting "Cancel Live Segments and Queue" what additional setting must be enabled? 

Explanation

To enable the Trip Cancel setting "Cancel Live Segments and Queue," the additional setting that must be enabled is the Refund request queue. This is because the Trip Cancel setting requires a system in place to handle refund requests for cancelled trips. By enabling the Refund request queue, the system will be able to process and manage these refund requests efficiently.

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16. In Import Data, if you use the import type: All User Data Import From Excel, Concur will import just the data on the User Information tab of the User General Information template.

Explanation

The statement is false because if you use the import type "All User Data Import From Excel" in Concur's Import Data feature, it will import all the data from the Excel file, not just the data on the User Information tab of the User General Information template.

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17. You've checked the box in the Company Configuration to Allow Ticket Voids, what 2 additional steps need to be taken for this functionality to work?

Explanation

To enable the functionality of allowing ticket voids, two additional steps need to be taken. First, a voided ticket queue needs to be set up. This queue will handle all the voided tickets and ensure they are properly managed and processed. Second, a refund request queue should be created. This queue will handle all the refund requests that are generated as a result of ticket voids. By setting up these two queues, the system will be able to effectively manage and process voided tickets and refund requests.

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18. If your customer uses a Corporate Ghost Card for air reservations, explain how a user can also be allowed to use a personal card.

Explanation

To allow a user to use a personal card in addition to a Corporate Ghost Card for air reservations, the setting 'Allow users to choose a personal credit card even if they have a custom corporate card for Air and Rail' in the company configuration should be checked. This setting gives the user the option to select a personal card during the reservation process, even if they already have a custom corporate card.

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19. A traveler booked a trip that required approval and the trip was auto-canceled by Concur within 20 minutes of making the booking.  What may have caused this?

Explanation

The traveler booked a trip that required approval and the trip was auto-canceled within 20 minutes. This suggests that the "Allow Auto Cancel of trips that require approval" setting was enabled and the traveler's trip met the criteria of same day travel and requiring approval. Therefore, the system automatically canceled the trip as per the configured settings.

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20. The Park 'N Fly confirmation number is included in the GDS passive segment.

Explanation

The Park 'N Fly confirmation number is not included in the GDS passive segment.

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21. If a customer wants their default sort for Search by Price set to  Company Preference and Price, how would you do this?

Explanation

To set the default sort for Search by Price to Company Preference and Price, you need to go to the "Shop by Fares Default" settings and choose "Custom" as the default option. Then, you should set the Primary Sort to Preference Rank and the Secondary Sort to Lowest Price. This will ensure that the search results are sorted according to the customer's preference rank first and then by the lowest price available.

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22. To display your  agency logo in the upper left corner  for your reseller sites, you must upload you agency logo (JPEG or GIF file) to each of your configurations.

Explanation

To display your agency logo in the upper left corner for your reseller sites, you do not need to upload your agency logo to each of your configurations.

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23. Before you can book travel on a newly cloned configuration (i.e. you've created a test configuration) an email must be sent to what email address?

Explanation

To book travel on a newly cloned configuration, an email must be sent to [email protected].

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24. Which discount section can be configured by ORG unit?

Explanation

The discount section that can be configured by ORG unit is Cars.

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25. When using View GDS Transaction Logging, what are the only 2 fields that should be filled in when searching for Transaction Logs?  

Explanation

When using View GDS Transaction Logging, the only two fields that should be filled in when searching for Transaction Logs are the User's login id like... and the Date Range. These fields are essential for narrowing down the search results and finding the specific transaction logs related to a particular user and within a specific time frame. Other options such as Category like... and Configuration are not necessary for this particular search.

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26. Orphaned Trip Emails can be disabled by leaving the Orphan Trip Email Subject line blank.

Explanation

Leaving the Orphan Trip Email Subject line blank can disable Orphaned Trip Emails. This means that if no subject line is specified, the system will not send out any emails related to orphaned trips. Therefore, the statement "Orphaned Trip Emails can be disabled by leaving the Orphan Trip Email Subject line blank" is true.

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27. The following fields can be included in your Travel Reservation Email subject. Check all that apply

Explanation

The correct answer is Date of Departure, Trip Locator, and Trip Name. These fields are typically included in a travel reservation email subject to provide essential information about the trip. The Date of Departure helps the recipient quickly identify when the trip is scheduled. The Trip Locator is a unique identifier that allows easy reference to the specific reservation. The Trip Name provides a brief description or title of the trip. Including these fields in the subject line ensures that the recipient can easily recognize and locate the reservation email.

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28. The following vendors are support for E-Receipts in Concur. Check all that apply.

Explanation

The correct answer is Holiday Inn, Westin, and Comfort Suites. These three vendors are supported for E-Receipts in Concur.

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29. The following direct connect limo vendors are available in Concur without a Select Access Fee.  Check all that apply.

Explanation

The correct answer is limos.com, GroundScope, and Groundspan. These three vendors are available in Concur without a Select Access Fee.

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Concur can create a custom passive segment for your TMC for Amtrak...
If you upload Non-GDS hotels in Concur Travel, Concur will book the...
Concur supports direct bill for GDS hotel reservations.
Concur supports direct bill for car reservations
Send Account Information option can be used  to create a welcome...
A corporate discount code is required to enable Amtrak Direct Connect.
Your customer would like a custom image to display for...
Your customer just changed their company domain.  Using Import...
If you customer wants to return both their corporate car vendors and...
What  Concur functionality can allow a traveler to search...
If a traveler holds a reservation,The Ticketing Time Deadline is used...
If your customer does not want to allow travelers to book air on...
Concur ALWAYS allows travelers to cancel cars and hotels
If you would like travelers to  to choose their rule class prior...
Before you can enabled the Trip Cancel setting "Cancel Live...
In Import Data, if you use the import type: All User Data Import From...
You've checked the box in the Company Configuration to Allow...
If your customer uses a Corporate Ghost Card for air reservations,...
A traveler booked a trip that required approval and the trip was...
The Park 'N Fly confirmation number is included in the GDS passive...
If a customer wants their default sort for Search by Price set to...
To display your  agency logo in the upper left corner  for...
Before you can book travel on a newly cloned configuration (i.e....
Which discount section can be configured by ORG unit?
When using View GDS Transaction Logging, what are the only 2...
Orphaned Trip Emails can be disabled by leaving the Orphan Trip...
The following fields can be included in your Travel Reservation Email...
The following vendors are support for E-Receipts in Concur. Check all...
The following direct connect limo vendors are available in Concur...
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