1.
You should ALWAYS use the program path (%WT6%\bin\alamode.TSA.exe) to start the TSA.
Correct Answer
B. False
Explanation
Using the program path (%WT6%\bin\alamode.TSA.exe) is not always necessary to start the TSA. There may be other ways to start the TSA, such as using a shortcut or a different command. Therefore, the statement is false.
2.
The following items are required when submitting a support request through TOTAL.
Correct Answer(s)
A. Your Name
B. Callback pHone #
C. Describe the issue
Explanation
When submitting a support request through TOTAL, the required items include the user's name, callback phone number, and a description of the issue. Additionally, an email address is also required. These pieces of information are necessary for the support team to identify the user, contact them for further assistance, and understand the problem they are facing.
3.
When re-installing updates the columns can be re-ordered using the following.
Correct Answer(s)
A. Update
B. Update #
Explanation
When re-installing updates, the columns can be re-ordered by arranging them in the order of "Update" followed by "Update #". This means that the "Update" column should come first and the "Update #" column should come next. The other columns like "Description" can be placed after these two columns. This re-ordering helps in organizing the updates in a systematic manner, making it easier to track and manage them effectively.
4.
Edit system files will allow you to edit the win.ini file.
Correct Answer
B. False
Explanation
Editing system files can have serious consequences and should only be done by advanced users with a thorough understanding of the operating system. The win.ini file is a system file in Windows that stores configuration settings for certain applications. However, in modern versions of Windows, such as Windows 10, the win.ini file is no longer used and editing it will have no effect. Therefore, the statement that editing system files will allow you to edit the win.ini file is false.
5.
In order to edit system files you must first disable UAC.
Correct Answer
B. False
Explanation
Disabling UAC (User Account Control) is not necessary to edit system files. UAC is a security feature in Windows that helps prevent unauthorized changes to the system. While it may require administrator privileges to edit certain system files, disabling UAC is not the only way to gain those privileges. There are other methods, such as running the file editor as an administrator or adjusting the file permissions, that can be used to edit system files without disabling UAC. Therefore, the statement is false.
6.
Which item below is not something listed in Analyze My System?
Correct Answer
D. OS Install Date
Explanation
The OS Install Date is not something listed in Analyze My System. The other options, OS, OS Version, and OS Service Pack, are all listed in the system analysis. The OS Install Date refers to the date when the operating system was installed on the system, which may not be included in the analysis.
7.
When replacing fonts it is easier to manually replace them through Windows instead of using the TSA.
Correct Answer
B. False
Explanation
Manually replacing fonts through Windows can be a time-consuming and tedious process, especially if there are a large number of fonts to replace. On the other hand, using the TSA (Typeface and Styles Automation) can automate the process and make it more efficient. Therefore, the statement that it is easier to manually replace fonts through Windows is false.
8.
It is OK to run any of the TSA utilities at any time as none of them can cause any harm.
Correct Answer
B. False
Explanation
Running any of the TSA utilities at any time can potentially cause harm. These utilities are designed to perform specific tasks and can have unintended consequences if not used correctly or in the appropriate context. Therefore, it is important to exercise caution and follow proper guidelines when using TSA utilities to avoid any potential harm or damage.
9.
When using the option to recreate the program group icons it will also create a desktop icon.
Correct Answer
A. True
Explanation
When selecting the option to recreate the program group icons, the program will not only recreate the icons in the program group but also create a new icon on the desktop. This means that in addition to restoring the icons in the program group, a new shortcut will be added to the desktop for easy access to the program. Therefore, the statement "When using the option to recreate the program group icons it will also create a desktop icon" is true.
10.
The Flush DNS Cashe utility in the TSA does the same thing as running "ipconfig /flushdns" from a command prompt.
Correct Answer
A. True
Explanation
The statement is true because both the Flush DNS Cache utility in the TSA and running "ipconfig /flushdns" from a command prompt perform the same action, which is to clear the DNS cache on the computer. This helps to resolve any DNS-related issues and ensures that the computer retrieves the most up-to-date DNS information when accessing websites or other network resources.